9 Legend

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87.5K Posts

November 4th, 2011 15:00

Press f12 at powerup, boot to the Dell diagnostics and run an extended hard drive test.

2 Posts

November 4th, 2011 17:00

i got a eror 0146

9 Legend

 • 

87.5K Posts

November 4th, 2011 17:00

That means the hard drive is bad - that's why you can't get it to restore.  Replace the drive and then do the reload of the operating system.  You'll need a new, 2.5" 9.5 mm or slimmer SATA notebook drive (brace yourself - the prices are rising rapidly due to the flooding in Thailand).   You'll also need a Windows disc - if you did not make one, you will need to order it from Dell:

support.dell.com/.../backupcd_form

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