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Adapter Antenna For Dell Wireless 1397 WLAN minicard
There is a poor wireless connection on my Studio XPS 1645, it seems that of all the threads I have read switching the antenna from AUTO to AUX seems to fix it. But, I have not been able to locate this antenna to modify the settings. Help please, it's so frustrating spending £1700 ($2675) on a PC and needing to go and buy more hardware to make it work!
PudgyOne
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May 11th, 2012 12:00
BoldJohn
NOt sure of your operating system.
Start, control panel, device manager, network, double click on Dell Wireless 1397 WLAN minicard, advanced. You should see the antenna diversity there. Change it from auto to aux.
Download the System Information Tool If using Vista/Windows 7, the tool needs extracted. Once extracted, right click on sysinfo and run as administrator.
If using XP, double click on the tool, then double click on sysinfo.
Allow this past your virus program and post the information back here.
Rick
BoldJohn
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May 11th, 2012 14:00
Dear Pudgyone, Thanks for your selfless support on this forum, almost everywhere I went to search for help, you were always there helping people. I would have preferred to send the info to you privately, but because of the public nature, I changed the physical address, I hope it is not consequential for helping me. Thanks in advance.
OS Name: Microsoft Windows 7 Professional
OS Version: 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer: Microsoft Corporation
Original Install Date: 23/09/2010, 02:39:04
System Boot Time: 10/05/2012, 07:29:13
System Manufacturer: Dell Inc.
System Model: Studio XPS 1645
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
BIOS Version: Dell Inc. A12, 14/09/2010
System Locale: en-gb;English (United Kingdom)
Input Locale: en-gb;English (United Kingdom)
Time Zone: (UTC) Dublin, Edinburgh, Lisbon, London
Windows IP Configuration
Host Name . . . . . . . . . . . . : Meekness-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 78-E4-00-XX-XX-XX
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Dell Wireless 1397 WLAN Mini-Card
Physical Address. . . . . . . . . : 78-E4-00-XX-XX-XX
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::8058:9d3e:f525:4bf9%11(Preferred)
IPv4 Address. . . . . . . . . . . : 19X.XXX.1.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 10 May 2012 17:36:09
Lease Expires . . . . . . . . . . : 11 May 2012 17:36:09
Default Gateway . . . . . . . . . : 19X.XXX.1.1
DHCP Server . . . . . . . . . . . : 19X.XXX.1.1
DHCPv6 IAID . . . . . . . . . . . : 226026496
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-2C-66-9C-00-26-B9-20-B0-32
DNS Servers . . . . . . . . . . . : 19X.XXX.1.1
19X.XXX.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
Physical Address. . . . . . . . . : 00-26-B9-11-4A-08
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{C38D6842-855F-4C46-ABD7-10F837F0BAB6}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{44A26C58-0C2B-4761-9DD9-F519577ED4FC}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 9:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:4cb:3740:a3e6:6a25(Preferred)
Link-local IPv6 Address . . . . . : fe80::4cb:3740:a3e6:6a25%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Tunnel adapter isatap.{019611F3-1524-4BB7-B856-C254221139AE}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
PudgyOne
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30.3K Posts
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May 11th, 2012 15:00
BoldJohn,
I see an ip address for the adapter.
Can you connect?
Can you connect if next to the wireless router?
Do you have the drivers saved to your desktop for the Studio XPS 1645 (W7 64-bit)?
If you want, you can click on the green pencil and edit the information, if you feel the information something you don't want shown.
Rick
BoldJohn
17 Posts
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May 11th, 2012 18:00
Thanks, I didn't know what you were referring to, I have done that and have also modified my password at the page as well. Thanks :)
BoldJohn
17 Posts
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May 11th, 2012 18:00
Yes, I can connect both with wire and wifi.
BoldJohn
17 Posts
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May 11th, 2012 18:00
Or where can I get the Studio XPS 1645 (W7 64-bit)?
BoldJohn
17 Posts
0
May 11th, 2012 18:00
:)
#1. As you can see, I lack the know how.... so I should change the DNS servers? can I call it anything, I mean in the same format?
#2. I have tried to update all the drivers, I don't know what else needs to be done; I can't seem to locate the antenna that can be changed from "Auto" to "Aux" in the interface of the Adapter.
PudgyOne
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30.3K Posts
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May 12th, 2012 03:00
BoldJohn,
I meant to say did you have the adapter drivers saved to your desktop, sorry. I was trying to take small notes so I would rememver which system you had.
Here is a screenshot from my old system, which has a Dell Wireless 1397 WLAN Mini-Card
You can see the setting for antenna diversity.
Rick
BoldJohn
17 Posts
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May 13th, 2012 12:00
Thanks for your reply, my own card is different and the way the WIFI on the PC is behaving is just so frustrating. I just managed to figure out how to post my own screenshot on here. It is below:
Btw, I'd appreciate it if you can edit/remove/comment out my DNS server in your own comments as you advised me to do.
Once again, thanks for your selfless help. God bless.
BoldJohn
17 Posts
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May 13th, 2012 13:00
By Mode, I guess you mean IBSS 54g(tm) Mode....
IBSS 54g(tm) Mode = 802.11b Only, 54g Auto & 54g Performance.... set at 802.11b
IBSS 54g(tm) Protection Mode = Auto & Disabled.... set at Auto
Rate = 1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, 54, Best .... set at Best
RTS Threshold = 2347
FragmentationThreshold = 2346
When I clicked the "Update Driver", the result was that the driver was up to date.
Driver Provider - Broadcom
PudgyOne
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May 13th, 2012 13:00
BoldJohn,
Your DNS server has been removed per your request. I always thought the dns server would be different from the wireless routers default gateway/ I see these posts and the people that have issues, are the ones with the same settings.
Example:
Here are the settings for mine and compare them to yours.
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : hsd1.pa.comcast.net.
Description . . . . . . . . . . . : Intel(R) Centrino(R) Advanced-N 6200 AGN
Physical Address. . . . . . . . . : 58-94-6B-97-73-08
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::61d4:2c36:da26:2adb%19(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.7.101(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, May 13, 2012 7:08:37 AM
Lease Expires . . . . . . . . . . : Monday, May 14, 2012 7:08:40 AM
Default Gateway . . . . . . . . . : 192.168.7.1
DHCP Server . . . . . . . . . . . : 192.168.7.1
DHCPv6 IAID . . . . . . . . . . . : 492344427
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-3B-17-54-58-94-6B-97-73-08
DNS Servers . . . . . . . . . . . : 75.75.76.76
75.75.75.75
NetBIOS over Tcpip. . . . . . . . : Enabled
Note the DNS servers belong to my Internet Service Provider.
Connect with the ethernet cable and try going to the link below.
How can you detect if your computer has been violated and infected with DNS Changer?
What are the options under mode? What about rate?
Rick
PudgyOne
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May 13th, 2012 15:00
BoldJohn,
A is the slowest speed, then B. Try 54g Auto or 54g Performance.
Trying to find out what the Antenna Diversity is different.
Rick
PudgyOne
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May 13th, 2012 16:00
BoldJohn,
Trying to see if I can find anything, but it may not be until tomorrow
Rick
BoldJohn
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May 13th, 2012 16:00
unfortunately, no difference.
I have tried the various combinations, but it is now at 54g Performance.
I am rebooting, maybe the effect will be after the reboot.
gothere
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June 22nd, 2012 21:00