Start a Conversation

Unsolved

This post is more than 5 years old

1787090

June 15th, 2012 03:00

QuickSet And Dell Audio by Realtek (Waves Maxx Audio) Fix

Hello XPS Owners Some help please i have my new dell xps l702x and the QuickSet cant launch waves audio maxx... I already reinstalled QuickSet and works, but when i restart my xps waves maxx audio touch key dont work :(  I already try with official dell drivers, realtek official last driver and the problem continue... I have to run manually the Dell Audio(Realtek waves maxx audio) and the icon appear in notification system tray (rigth down corner) i check msconfig-startup and the realtek procces are enable... Every time i turn on my computer i have to manually run Dell Audio as administrator and the screen of Audio Dell by Realtek appear :( Any ideas or a guide to solve this problem... I paid $2400 for a system with that kind of problems(basic drivers) So bad :( and fan start everytime doing normal stuff when gaming it gets hot i hope its normall but i will need thermal paste in my left arm... I search al lot but cant find a solution only, i try drivers but the problem continues... Please help me and sorry for my english :) Bye...

9 Legend

 • 

30.3K Posts

June 16th, 2012 04:00

Andape,

Did you recently install/reinstall the operating system?

Start, control panel, Windows mobility center. Make sure the function row is set for multimedia key.

Rick

8 Posts

October 9th, 2012 08:00

This doesn't fix the problem

The WAVES quick launch key still won't work

any solution? 

9 Legend

 • 

30.3K Posts

October 9th, 2012 10:00

colbar,

 

Did you install the Realteck Audio drivers from Drivers & Downloads?

 

Hit the Windows Key and the X keys at the same time. You should see...

Under Function Key row, select Multimedia key.

 

 

Rick

1 Message

December 24th, 2012 11:00

ANDAPE -- Did you ever solve this issue? I have the same issues and i dont know what to do to fix it. I have already tried installing realtek's latest, but nothing. I dont know why it wont work... can you help?

11 Posts

December 26th, 2012 08:00

Hello, I solved the problem reinstalling the OS with the OS Disc "Microsoft Windows 7 Ultimate Disc" then I install drivers from the disk "Drivers and Utilities"

don't use the recovery discs the problem continues when use recovery discs, now my laptop is fast, and i install only what i need...

December 28th, 2012 17:00

using dell  XPS l502X      

           windows 7 home prem  64bit

hello my friend  . i had the same problem like urs  . which i got after i updated the audio driver from realtek.com   but after long day googling i have done some steps and restarts so i will include what i remember hoping that help you  and any others without frustrating ..    (notice: i am not a computer pro i am just here to help so do this at your own risk and sory for my ban english)

here are the simple steps:

1- go to http://ftp1.dell.com/Pages/Drivers/Laptops/XPS/XPS%2015%20%20(L502X)/#Audio       and download

                   A- 

Realtek ALC665 Audio, v.6.0.1.6267, A03 A03 3/8/2011 Windows 7 64-bit Download

                  B-

Dell QuickSet, v.11.0.10, A02 A02 3/11/2011 Windows 7 32-bit
Windows 7 64-bit
Windows Vista 64-bit
Windows Vista 32-bit
Download

2- Roll back your audio driver if you have the ability to do so (assuming you updated your driver)

Star t> Control panel > Hardware and Sound > Sound > Right click speakers > properties > and another (properties) under control information > Change settings >  Roll Back Driver .

3- install what you have downloaded . ( preferly make a backup of your drivers just in case  - for me i took a copy of all folders in C:DELL/DRIVERS/ )

(Optional)  4- some service popped up from Internet download manager that needs to be disabled and then enabled with (automatic) chosen  

  to do so     Right click my computer> manage > services and applications > services > look for  Base filtering engine and click it > startup type :automatic > disable it > then enable it again > then start .

5- click Windows+x on your keyboard to open up windows mobility >  change Functional key to multimedia key > close it

6- Restart your pc .      CLICK ON THE WAVES MAXXAUDIO on your xps     !! VOILA     IT IS WORKING . 

i hope i havent missed something and wishing that i have gave a hand .

March 2nd, 2013 14:00

I have the same problem

would you finally able to fix your problem?

if so, please talk me out of mine.

thanks!

March 2nd, 2013 14:00

I have he same one, and I haven't find any solution.

could you sove your problem?

If so, please let me know how.-

Thanks!

1 Message

March 24th, 2013 09:00

Worked perfectly!  Thanks!

1 Message

April 4th, 2013 02:00

Thanks downloaded the links provided,VOILA UP AND WORKING, GREAT WORK keep it up.

1 Message

June 22nd, 2013 07:00

Hi I have recently installed Win 8 on a Dell Inspiron 7520 SE and after the installation no more Maxx Wave 3  has anybody had the same situation? If so what was your solution I've tried their web-site and no help there either! HELP me please.

9 Legend

 • 

30.3K Posts

June 22nd, 2013 12:00

djg13,

 

When you installed the operating system, did you install the Dell System Software(if applicable) and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order

Start with the Dell System Software and the chipset drivers and follow the list.

 

Did you download and insstall the Realtek drivers from Dell's website

 

 

Rick

1 Message

October 22nd, 2013 04:00

Thanx a lot MOUSTAFAFAROUK ......i just installed the quick set which u gave a link....n yeah its working now.....thanx a lot...:)

1 Message

March 28th, 2014 02:00

Hi I also have a very similar system setup and a similar problem after a rebuild.

Dell XPS 17+3D L702x - Windows 7 Ultimate 64 bit,  2nd Generation Intel Core i7-2860QM processor
NVIDIA GeForce GT 555M - 12GB Ram.

Completely rebuilt the machine as it was running slowly due to malware, runs brilliantly fast now, but I cannot get the Dell Realtek driver to work properly. The equaliser, Maxx Audio selections do not work. I use the machine for audio recording and the driver issue means that I also do not get a line-in record option on Adobe Audition CS5.5

Your help/assistance will be gratefully received. 

Thanks 

Kappa

May 17th, 2015 15:00

I see some people are still having some issues with this, so I want to post this possible fix.

It worked for me, I have an XPS 15 L502X.

The issue started for me when I reinstalled Windows and decided to install the latest version of Realtek Audio drivers, instead of the one from the Dell Support page. BAD DECISION on my part.

STEP 1: Download your respective RealTek Audio Driver from your product support page, find it by using your service tag to ensure you get the correct driver. Also download Dell Quickset Application for your specific service tag.

STEP 2: Uninstall Quickset Application if it is already installed. *IMPORTANT*

STEP 3: Run the Realtek Audio installer, and then allow it to UNINSTALL the driver you currently have installed (even if it's the same driver version). Allow the computer to REBOOT after the software uninstalls your current driver.

STEP 4: Once your computer is rebooted, the installer will open. STOP. Go to Start > and type regedit and press enter.

Under HKEY_CURRENT_USER go to Software > Realtek and delete "Audio" if present

Under HKEY_LOCAL_MACHINE go to SOFTWARE > REALTEK and delete "Audio" if present

Under HKEY_LOCAL_MACHINE go to SOFTWARE > Wow6432Node > Realtek and delete "Audio" if present

EXIT Registry Editor and open My Computer

Go to C:\Program Files (X86)\Realtek and delete "Audio"

Go to C:\Program Files\Realtek and delete "Audio"

DO NOT delete RealTek, ONLY delete AUDIO inside of Realtek. You likely have registry entries for a Realtek network adapter and you do not want to delete those. Edit the registry at your own risk.

STEP 5: Close everything except for the installer, now click Next and install RealTek Audio Drivers. REBOOT when it asks you to.

STEP 6: After the computer has started back up, unpack Dell Quickset. If the installer doesnt start automatically go to C:/Dell/drivers/*** and run Setup.exe. Install the application and reboot your computer one last time if prompted.

IMPORTANT NOTES: MAKE SURE YOU REBOOT. Do not skip this step when it asks you, or this method will NOT work. Also, make sure you use the audio driver listed on your product support page, NOT the latest driver from realtek.com.tw, as it may cause issues with WavvesMaxx and its features.

Your Dell Audio with WavesMaxx should now work when you press the button on your laptop. You should be able to use the mixer and equalizers again. Hope it works for you!

No Events found!

Top