So its the USB 2.0 port which is on the rear of the system.Apart from what you have tried already you can try Disable and re-enable the USB controller.This lets the controllers recover the USB port from its unresponsive condition.
To disable and re-enable the USB controllers, follow these steps:
1.Open Device Manager
2.Expand Universal Serial Bus controllers( Note :You might have to scroll down the list to find this item).
3.Right-click the first USB controller under Universal Serial Bus controllers, and then click Uninstall to remove it.
4. Repeat step 3 for each USB controller that is listed under Universal Serial Bus controllers.
Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and reinstall all the USB controllers that you uninstalled.
Check the USB device to see whether it is working.
Oddly, it started working last night somehow. I tried everything and was ready to give up. Then I plugged my mouse in and it started to work. I don't know why... but it actually works.
DELL-Roshan L
4 Operator
•
4.4K Posts
0
June 2nd, 2012 02:00
Hi imthedan,
Welcome to the Community,
So its the USB 2.0 port which is on the rear of the system.Apart from what you have tried already you can try Disable and re-enable the USB controller.This lets the controllers recover the USB port from its unresponsive condition.
To disable and re-enable the USB controllers, follow these steps:
1.Open Device Manager
2.Expand Universal Serial Bus controllers( Note :You might have to scroll down the list to find this item).
3.Right-click the first USB controller under Universal Serial Bus controllers, and then click Uninstall to remove it.
4. Repeat step 3 for each USB controller that is listed under Universal Serial Bus controllers.
Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and reinstall all the USB controllers that you uninstalled.
Check the USB device to see whether it is working.
Let me know if this helps.
Thank You
imthedan
2 Posts
0
June 2nd, 2012 15:00
Thanks for the help!
Oddly, it started working last night somehow. I tried everything and was ready to give up. Then I plugged my mouse in and it started to work. I don't know why... but it actually works.
DELL-Roshan L
4 Operator
•
4.4K Posts
0
June 4th, 2012 04:00
Glad its working.
Please post back for any other help.