This is most likely due to the Windows software not performing a full hardware rediscovery when it resumes from hibernate or suspend mode. You should update the audio driver with the latest available on the Downloads tab (above). You may also want to check the vendor's web site for a driver that has not undergone Dell-testing.
Quote from SigmaTel Website:
"
C-Major Audio Codecs and Integrated Audio Support
* SigmaTel is not a soundcard manufacturer, we design and produce integrated circuits directly for manufacturers.
* Unfortunately, due to licensing restrictions, we are unable to provide drivers to end-user's.
* All end-user technical support, including drivers, should be directed to the product manufacturer.
* If you are unsure of who manufactures the product you are seeking drivers for, please read the packaging and literature that accompanied your product.
* For Windows XP users, an out of the box driver is included with the operating system that supports the SigmaTel codecs.
* For other operating systems, please contact your motherboard manufacturer to obtain the driver.
* For contacts regarding the use or purchase of SigmaTel technologies in your design, please send your request to the email address below.
I have the same problem... and i have installed last driver version...
Also when I come out from standby i have (not always) problem to power on the screen.
I also posted in Video section, without any result.
I'm waiting for next 5150 bios upgrade... if will not resolve our problems, my next notebook will not be Dell.
Regards...
A NOT happy user...
Make sure that the lid-close button is not pressed down when the LCD will not illuminate. If this button gets stuck then a hardware replacement must be set up.
For no-audio problem, i have MANUALLY (by file name) found SIGMATEL A09 driver, that remove rumors, but i have not tested for standby.
If i insert my service tag, audio drivers are A05 version (!)... also problems with database?
That "solution" is hardly one. Because, there are other issues associated with standby with the 5150 from DELL.
Fuzzo,
Let me know if the new drivers work... I could only find the A07 drivers updated on 3/3/2004... Also, I noticed that there is a new BIOS update for our Laptop (5150) released a few days ago... I'm at work and cant test it yet but I will when I get home...
thanks,
Eric
Message Edited by ericmedici on 03-10-2004 01:14 PM
Message Edited by ericmedici on 03-10-2004 01:29 PM
Hi unhappy users...
now you can be more unhappy because i have tested "new" non-documented-by-service-tag A09 Audio Drivers!
This drivers not work... when I come out from standby, no sound :mad:
I think Dell won't work for resolve this problems (no sound, nothing to do if we close the lid) because our 5150 is an older product, with no more commercial value.
I think if this problems will not resolve quickly, I not buy or tell my friends for Dell product, because the technical support is very very bad.
Sorry for my English...
Hi I had the same problem as you but I found this thread on this forum that actually solves this problem. The fix is the third post from the top by TechnoSavey. I just tried it about 5 minutes ago and it works like a charm.
DELL-BobT
3.1K Posts
0
March 4th, 2004 12:00
Eric,
Thank you for using the Dell Community Forum.
This is most likely due to the Windows software not performing a full hardware rediscovery when it resumes from hibernate or suspend mode. You should update the audio driver with the latest available on the Downloads tab (above). You may also want to check the vendor's web site for a driver that has not undergone Dell-testing.
ericmedici
9 Posts
0
March 8th, 2004 06:00
There is no driver available from the vendor's website. I have the latest driver installed from Dell as well. It happens occasionally...
Eric
Fuzzo
27 Posts
0
March 9th, 2004 17:00
"
C-Major Audio Codecs and Integrated Audio Support
* SigmaTel is not a soundcard manufacturer, we design and produce integrated circuits directly for manufacturers.
* Unfortunately, due to licensing restrictions, we are unable to provide drivers to end-user's.
* All end-user technical support, including drivers, should be directed to the product manufacturer.
* If you are unsure of who manufactures the product you are seeking drivers for, please read the packaging and literature that accompanied your product.
* For Windows XP users, an out of the box driver is included with the operating system that supports the SigmaTel codecs.
* For other operating systems, please contact your motherboard manufacturer to obtain the driver.
* For contacts regarding the use or purchase of SigmaTel technologies in your design, please send your request to the email address below.
CONTACT C-MAJOR SUPPORT:
cmajorquality@sigmatel.com
"
I have the same problem... and i have installed last driver version...
Also when I come out from standby i have (not always) problem to power on the screen.
I also posted in Video section, without any result.
I'm waiting for next 5150 bios upgrade... if will not resolve our problems, my next notebook will not be Dell.
Regards...
A NOT happy user...
ericmedici
9 Posts
0
March 9th, 2004 20:00
I also have the problem where the screen doesn't come on after I reopen the lid...
Eric
DELL-BobT
3.1K Posts
0
March 10th, 2004 13:00
Eric,
Thank you for using the Dell Community Forum.
Make sure that the lid-close button is not pressed down when the LCD will not illuminate. If this button gets stuck then a hardware replacement must be set up.
Fuzzo
27 Posts
0
March 10th, 2004 15:00
For no-audio problem, i have MANUALLY (by file name) found SIGMATEL A09 driver, that remove rumors, but i have not tested for standby.
If i insert my service tag, audio drivers are A05 version (!)... also problems with database?
ericmedici
9 Posts
0
March 10th, 2004 17:00
Bob,
That "solution" is hardly one. Because, there are other issues associated with standby with the 5150 from DELL.
Fuzzo,
Let me know if the new drivers work... I could only find the A07 drivers updated on 3/3/2004... Also, I noticed that there is a new BIOS update for our Laptop (5150) released a few days ago... I'm at work and cant test it yet but I will when I get home...
thanks,
Eric
Message Edited by ericmedici on 03-10-2004 01:14 PM
Message Edited by ericmedici on 03-10-2004 01:29 PM
Fuzzo
27 Posts
0
March 11th, 2004 17:00
now you can be more unhappy because i have tested "new" non-documented-by-service-tag A09 Audio Drivers!
This drivers not work... when I come out from standby, no sound :mad:
I think Dell won't work for resolve this problems (no sound, nothing to do if we close the lid) because our 5150 is an older product, with no more commercial value.
I think if this problems will not resolve quickly, I not buy or tell my friends for Dell product, because the technical support is very very bad.
Sorry for my English...
Ekim In De
5 Posts
0
March 12th, 2004 23:00
Hi I had the same problem as you but I found this thread on this forum that actually solves this problem. The fix is the third post from the top by TechnoSavey. I just tried it about 5 minutes ago and it works like a charm.
I hope it works for you too.
Fuzzo
27 Posts
0
March 13th, 2004 09:00