Dell Inspiron e1405 'Blacks Out' After Dell Boot-Up Screen`

Question

Hi, I have a Dell Inspiron e1405 Laptop running on Windows XP and for some reason I can't get past the Dell boot screen to the Windows splash page.  Instead, my screen just blanks/blacks out and an underline cursor ( _ ) flashes in the upper left corner.  I waited for a long time, hoping that maybe my laptop would eventually begin to wake up and then go into the Windows screen, but it just remained in a state of limbo.  I noticed that my hard drive light never lit up during this whole time. Here's what I tried to do, but to no avail: 1.  Turned off my laptop via power button...waited for several minutes...turned it back on...I still get the same blasted result, 2.  During the boot-up process on the Dell splash screen, I hit 'F2'...after the progress bar reaches to the end, my screen blacks out and I get that flashing underline cursor in the upper left corner, 3.  Performed the same boot-up process, but this time I hit 'F12 and I ended up with the same result. 4.  I took out my hard drive and memory card and put them back in, thinking that they needed to be reseated, but still nothing. Questions?  Comments?  Recommendations?  Any (*ANY*) help that you can provide would be GREATLY appreciated!  Allen

DELL-Royan S · Answer

Hi Allen,

Welcome to the Community. It looks like a motherboard or hard drive failure.

If you have an active warranty, then send me a Private Message, by clicking on my User name, add me as a friend, and send me your service tag, phone number and address.

Thank you

Royan

Locked Topics – Laptops General

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