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May 8th, 2012 17:00

Photo All-In -One Printer 964

Need installation disc.  Lost by repair person.  Can you provide the disc, or tell me of source(s)?

3.8K Posts

May 9th, 2012 05:00

Hi,

Welcome to the Community. If you do not have the disc, you can download it from the support site. If you are referring to the Driver then below is the link.

Vista : www.dell.com/.../DriverFileFormats

XP : www.dell.com/.../DriverFileFormats

Hope this helps.

Thank you

Royan

9 Legend

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30.3K Posts

May 9th, 2012 13:00

SDBbil,

 

Make and model of your computer and operating system. 32-bit or 64-bit?

 

What virus program and firewall are you using?

 

 

Rick

2 Posts

June 4th, 2012 16:00

I think I have properly downloaded the driver, saved to hard drive. I am now instructed to "Browse to the location where you downloaded the file and double click the new file to unzip the download package."  I don't know how to do this.

9 Legend

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30.3K Posts

June 4th, 2012 18:00

SDBbil,

Dell's drivers can be found at...

C:\dell\drivers

If you tell me the make and model of the computer and operating system, maybe I can help. 32-bit or 64-bit?

What virus program and firewall are you using?

Rick

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