I've checked your system configuration using the Service tag number.It shows me that your system has a bluetooth card.
Try using the F2 key to turn the wireless and Bluetooth cards on or off .
To further check go to Device Manager(Click on Start menu,Control Panel,System,Hardware,Device Manager),check if it shows Bluetooth Radio listed(also check under Network Adapters).
If its not listed go to BIOS screen(tap F2 on start up),press F9 to restore BIOS to defaults and press F10 to save and exit.After system restarts verify in Device Manager if the bluetooth card gets detected.
If you need to install the Bluetooth driver use this link below :
Roshan I have installed the KTY64 thing you mentioned it is present in C:\Dell\Drivers but it had no effect on my system..the wireless though was working previously also and now also I have a wireless broad band connection and that has been working smoothly
I am using Windows 7 ,64 bit so I checked the above link and it shows it is for Vista SP1 and resetting the BIOS to defaults had no effects under the device manager tab I did not see any where any bluetooth thing present on my system.....
Micro-test I have same kind of device driver tree as you posted with the exception that any blue tooth thing is not present ........and where can I download the Driver Utility Disk I do not have it with me....
Guys thanks for the support I am able to get the blue tooth working correctly on my system, I followed the suggestions above and with some hit and trial got the correct thing here is what I did
this gave me a download named R228749 it extracted in C:\Dell\Drivers
a folder named 83V6K so I get
C:\Dell\Drivers\83V6K
and here was a setup file which I had to double click I was not clear as how this would have worked because each time I just extracted the R228749 utility from the above link and thought that driver was installed which was not the case I had to run the setup also by going to that folder....that was a mistake I was doing also correct driver I was not clear with, now I have a working wirless and bluetooth both, thanks.
Can you run Finding System Information REMOVE YOUR PRODUCT ID, if using XP, run an ipconfig /all log and post it back here. This will tell us if you have Bluetooth or not.
DELL-Roshan L
4 Operator
•
4.4K Posts
0
September 26th, 2012 04:00
Hi,
Welcome to the Community,
I've checked your system configuration using the Service tag number.It shows me that your system has a bluetooth card.
Try using the F2 key to turn the wireless and Bluetooth cards on or off .
To further check go to Device Manager(Click on Start menu,Control Panel,System,Hardware,Device Manager),check if it shows Bluetooth Radio listed(also check under Network Adapters).
If its not listed go to BIOS screen(tap F2 on start up),press F9 to restore BIOS to defaults and press F10 to save and exit.After system restarts verify in Device Manager if the bluetooth card gets detected.
If you need to install the Bluetooth driver use this link below :
http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/inspiron-1545?driverId=KT6Y4&osCode=WLH&fileId=2982801970
Note:If you need to check the configuration of your system enter the service tag number in this link below (click on Select a Different Product) :
http://www.dell.com/support/troubleshooting/us/en/19/Index?c=us&s=dhs&cs=19&l=en&t=warranty
Let me know if you need more help.
Thank You
MicroTest
3 Apprentice
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934 Posts
0
September 26th, 2012 05:00
> I have the same laptop and ordered it without Bluetooth (check your invoice and see if it is listed)
> Note: There is an option in the BIOS to enable/disable an internal Bluetooth device and even you don't have Bluetooth the BIOS
still lets you turn it on/off .....
> run Devicemanager and see if any Bluetooth device is listed
> Insert Dell's "Driver and Utility Disk" - it will scan your system of installed hardware - example below
I bought a separate USB Bluetooth stick ($5 - Bluetooth software included ) and installed it
MicroTest
3 Apprentice
•
934 Posts
0
September 26th, 2012 05:00
"DELL-Roshan L"
sorry.......if I had seen your post I wouldn't have sent mine
bakra
1 Rookie
•
9 Posts
0
September 26th, 2012 11:00
Roshan I have installed the KTY64 thing you mentioned it is present in C:\Dell\Drivers but it had no effect on my system..the wireless though was working previously also and now also I have a wireless broad band connection and that has been working smoothly
bakra
1 Rookie
•
9 Posts
0
September 26th, 2012 11:00
I am using Windows 7 ,64 bit so I checked the above link and it shows it is for Vista SP1 and resetting the BIOS to defaults had no effects under the device manager tab I did not see any where any bluetooth thing present on my system.....
bakra
1 Rookie
•
9 Posts
0
September 26th, 2012 11:00
Micro-test I have same kind of device driver tree as you posted with the exception that any blue tooth thing is not present ........and where can I download the Driver Utility Disk I do not have it with me....
bakra
1 Rookie
•
9 Posts
1
September 26th, 2012 11:00
Guys thanks for the support I am able to get the blue tooth working correctly on my system, I followed the suggestions above and with some hit and trial got the correct thing here is what I did
went to this link
www.dell.com/.../H8Z84BS
in drop down menu choosed Windows 7- 64 bit as OS
and downloaded this
www.dell.com/.../inspiron-1545
this gave me a download named R228749 it extracted in C:\Dell\Drivers
a folder named 83V6K so I get
C:\Dell\Drivers\83V6K
and here was a setup file which I had to double click I was not clear as how this would have worked because each time I just extracted the R228749 utility from the above link and thought that driver was installed which was not the case I had to run the setup also by going to that folder....that was a mistake I was doing also correct driver I was not clear with, now I have a working wirless and bluetooth both, thanks.
PudgyOne
9 Legend
•
30.3K Posts
0
September 26th, 2012 11:00
bakra,
Places to look to see if your Bluetooth Connection is enabled
Can you run Finding System Information REMOVE YOUR PRODUCT ID, if using XP, run an ipconfig /all log and post it back here. This will tell us if you have Bluetooth or not.
Rick
DELL-Roshan L
4 Operator
•
4.4K Posts
0
September 27th, 2012 05:00
Glad you got it working.