Since the 'Diagnostics' tests have passed, the hardware compoents are working fine. You can change the 'Sata Operation' mode in BIOS and try initiating the Operating system reinstallation once again. The following steps will help you in changing it.
Shut the system down, restart and keep tapping the 'F2' key at the Dell splash screen. The 'BIOS' page opens, select Advanced and change the 'Sata Operation' mode from 'ATA' to 'AHCI'. If 'AHCI' is selected then change it to 'ATA'. Once done, restart the system and initiate the Operating system reinstallation.
got the same problem again but now on boot, the first time after installation of Windows it worked but today after trying to boot again it gets stuck when it's about to load the desktop it only shows the background, tried switching from ata on advanced settings but it just prevented the computer from even trying to boot, takes ages to process after installing Windows
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DELL-Harish R
677 Posts
1
October 25th, 2012 04:00
Hi valholy,
Since the 'Diagnostics' tests have passed, the hardware compoents are working fine. You can change the 'Sata Operation' mode in BIOS and try initiating the Operating system reinstallation once again. The following steps will help you in changing it.
Shut the system down, restart and keep tapping the 'F2' key at the Dell splash screen. The 'BIOS' page opens, select Advanced and change the 'Sata Operation' mode from 'ATA' to 'AHCI'. If 'AHCI' is selected then change it to 'ATA'. Once done, restart the system and initiate the Operating system reinstallation.
I hope this helps.
Please let me know in case of any queries.
Thanks and regards
Harish R
#iworkfordell
ejn63
9 Legend
•
87.5K Posts
0
October 23rd, 2012 18:00
F12 at powerup - boot to the Dell diagnostics and run an extended hard drive test.
valholy
6 Posts
0
October 24th, 2012 16:00
passed every test any other ideas?
valholy
6 Posts
0
October 25th, 2012 18:00
thank you so much! really appreciate it worked great
valholy
6 Posts
0
October 27th, 2012 22:00
got the same problem again but now on boot, the first time after installation of Windows it worked but today after trying to boot again it gets stuck when it's about to load the desktop it only shows the background, tried switching from ata on advanced settings but it just prevented the computer from even trying to boot, takes ages to process after installing Windows
DELL-Royan S
4 Operator
•
3.8K Posts
0
May 23rd, 2013 05:00
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