Dell Inspiron 6400 problem in repairing windows & NTLDR missing

Question

Hi, I have got into a big issue with my laptop. When I booted today I could see the error 'NTLDR is missing' so i tried to repair my windows xp but during the initial setup I got a blue screen saying ' plug and play detected an error which caused due to faulty driver'. Appreciate your help. System Configuration Model : Inspiron 6400 OS : XP Regards, gpdy

DELL-Royan S · Answer

Hi,

Welcome to the Community. I suggest you start by running a Diagnostics on your hard drive. Press the F12 Key at the Dell Logo on startup, select Diagnostics and run an extended diagnostics on your hard drive. Post back with any error codes.

Thank you.

gpdy · Answer

Hi, I did an extended diagnostics but it did not return any error code. It says no error found. Regards,gpdy

DELL-Royan S · Answer

Hi, I recommend you try a PC restore, or Reinstall Windows XP. All data will be lost if you do this step. support.dell.com/.../document support.dell.com/.../document Thank you.

gpdy · Answer

Hi Royan,

I am neither restore nor able to reinstall XP. When I press F8 for restore I am getting NTLDR is missing and when I tried to reinstall XP I am getting "Plug and play detected an error" so it's a kind of deadlock.

Regards,

gpdy

Philip_Yip · Answer

This sometimes happens on my Inspiron 6400 if it is powered up via the Media Direct button.

Please power down your computer by holding gown the power button. Once it is powered down wait 10 second and power up using the Media Direct button. Windows XP should load, power down again. Try again powering up with the Media Direct button, again power down.

Finally try powering up with the power button.

It works in my system all the time but I don't know why. :)

Locked Topics – Laptops General

Was this post helpful?