I went through this procedure very many times without expected effect!!
Even though the PowerDVD was associated with the High Performance GPU, actually the AMD GPU has NEVER EVER been activated by PowerDVD and it always remained switched off - in contrast to other software such as for example MPC-HC (and other media players) which activated AMD GPU properly.
Dell, please do some tests of your solution before you write your next answer.
I am sorry for the delayed response, please let us know how you have determined that the AMD GPU is never activated in Power DVD and in other media player the GPU is activated. In AMD catalyst center you cannot find out which AMD GPU is activated. Once you give the information we can escalate this issue and give you the exact solution.
I understand, but when I bought the laptop I thought "wow core i7 3rd gen processor, 1GB AMD Radeon HD graphics, 8GB RAM, I can run all the games on highest graphics" Can you please explain why Need For Speed - Most Wanted 2012 lags on highest settings? Or is the laptop supposed to do that? Because my cousin has a core2duo with a 512MB Nvidia card 2GB RAM and his game runs proper smooth on highest graphics. My pc has way better specs than his. Why is that so?
How to determine which GPU is actually in use - it was an initial question for you - Dell experts! Certainly AMD catalyst center is NOT the right tool.
I used some other diagnostic tools, for example HWiNFO64 gives quite clear results: If you start an application which uses AMD GPU you will see both GPUs (AMD and Intel) on the graphic card list. If AMD GPU is not in use than it automatically become switched off and the tool is only able to detect the Intel GPU.
The problem is already known in Dell, but I hardly believe they are going do something about that - perhaps next laptop generations will be improved. - Tell me I'm wrong, Dell!
Im getting severe performance issues as well and the 7730 and 4000HD arent even compatible with eachother, I get constant code 403s on the 7730 when the 4000HD is running and even things like Adobe Flash is being hindered by this issue. Thought going back to Dell was a good idea...now seriously thinking no...
I am sorry for the delayed response, you cannot determine which graphics card is being used while running an application. However, you can choose which application or game to work with the AMD graphics card. Please follow the steps below.
In AMD catalyst control select the application or the game and choose the high performance not power saving mode
The problem isn't which card is working, its the fact the Catalyst Control Center constantly does not work, it won't even open so I cannot even change the Switchable Graphics/Performance. The only solution is to install the Beta drivers from the AMD site. However, everytime after a shut down, the CCC stops working again and I'll need to reinstall again.
This is clearly a driver issue, and i've done reinstalls etc so no need to suggest those. Bios is updated too. Everything from all the threads on this issue (which is quite a few), I've tried, only the Beta drivers 'temporarily' work, but have to be installed again after each shut down (not including the restart after installing the driver).
This has been tried and it doesnt work. It will briefly work and then when i shut down and reopen the laptop CCC will again stop working and I have to reinstall the beta drivers again.
hvalhund
6 Posts
0
November 7th, 2012 11:00
If I have ever seen this (and plenty of other) thread before I bought this laptop.... should have stayed with HP and Nvidia...
How is it possible that other AMD switchable GPUs work fairly well?
hew86i
16 Posts
0
November 7th, 2012 18:00
agreed on that
DELL-Senthil S
4 Operator
•
2.5K Posts
0
November 27th, 2012 08:00
Hi hew86i,
Cyber link power DVD should do Switching to iGPU(Intel UMA) or dGPU(AMD’s Gfx), but the default is setting on iGPU(Intel UMA) for Power DVD.
In AMD CCC Utility, the Power Saving is iGPU(UMA) mode and the High Performance is dGPU(AMD’s dGfx) mode
Below is a procedure for GFX Switching >Select “Configure Switchable Graphics”.
To search Power DVD application after press “Browse” (picture-2 & picture-3).
You can find the default mode for Power DVD at “Power Saving” or “Not Assigned”.
Click it to change to “High Performance” & press “Apply”. This way Power DVD will be running at AMD’s GFX.
hew86i
16 Posts
0
November 27th, 2012 09:00
The hell with "Power Saving" !
I don't want that. I uninstalled and used the microsoft wddm driver. Works better then the stupid utility.
x-zen
1 Rookie
•
18 Posts
0
November 28th, 2012 01:00
Dell, are you fooling us!!??
I went through this procedure very many times without expected effect!!
Even though the PowerDVD was associated with the High Performance GPU, actually the AMD GPU has NEVER EVER been activated by PowerDVD and it always remained switched off - in contrast to other software such as for example MPC-HC (and other media players) which activated AMD GPU properly.
Dell, please do some tests of your solution before you write your next answer.
Cheers
DELL-Senthil S
4 Operator
•
2.5K Posts
0
December 6th, 2012 15:00
Hi x-zen,
I am sorry for the delayed response, please let us know how you have determined that the AMD GPU is never activated in Power DVD and in other media player the GPU is activated. In AMD catalyst center you cannot find out which AMD GPU is activated. Once you give the information we can escalate this issue and give you the exact solution.
Lain1
2 Intern
•
373 Posts
0
December 7th, 2012 17:00
The Dell needs to work together with AMD on muxless 5.5 to fix these problems
N5220prob
1 Message
0
December 8th, 2012 00:00
I understand, but when I bought the laptop I thought "wow core i7 3rd gen processor, 1GB AMD Radeon HD graphics, 8GB RAM, I can run all the games on highest graphics" Can you please explain why Need For Speed - Most Wanted 2012 lags on highest settings? Or is the laptop supposed to do that? Because my cousin has a core2duo with a 512MB Nvidia card 2GB RAM and his game runs proper smooth on highest graphics. My pc has way better specs than his. Why is that so?
hew86i
16 Posts
0
December 8th, 2012 01:00
yeah WHY? I need answer too
x-zen
1 Rookie
•
18 Posts
0
December 11th, 2012 02:00
How to determine which GPU is actually in use - it was an initial question for you - Dell experts! Certainly AMD catalyst center is NOT the right tool.
I used some other diagnostic tools, for example HWiNFO64 gives quite clear results: If you start an application which uses AMD GPU you will see both GPUs (AMD and Intel) on the graphic card list. If AMD GPU is not in use than it automatically become switched off and the tool is only able to detect the Intel GPU.
The problem is already known in Dell, but I hardly believe they are going do something about that - perhaps next laptop generations will be improved. - Tell me I'm wrong, Dell!
Regards,
X-ZEN
Cjiangfilms
15 Posts
0
December 15th, 2012 08:00
Im getting severe performance issues as well and the 7730 and 4000HD arent even compatible with eachother, I get constant code 403s on the 7730 when the 4000HD is running and even things like Adobe Flash is being hindered by this issue. Thought going back to Dell was a good idea...now seriously thinking no...
DELL-Senthil S
4 Operator
•
2.5K Posts
0
January 4th, 2013 04:00
Hi,
I am sorry for the delayed response, you cannot determine which graphics card is being used while running an application. However, you can choose which application or game to work with the AMD graphics card. Please follow the steps below.
In AMD catalyst control select the application or the game and choose the high performance not power saving mode
Cjiangfilms
15 Posts
0
January 4th, 2013 05:00
The problem isn't which card is working, its the fact the Catalyst Control Center constantly does not work, it won't even open so I cannot even change the Switchable Graphics/Performance. The only solution is to install the Beta drivers from the AMD site. However, everytime after a shut down, the CCC stops working again and I'll need to reinstall again.
This is clearly a driver issue, and i've done reinstalls etc so no need to suggest those. Bios is updated too. Everything from all the threads on this issue (which is quite a few), I've tried, only the Beta drivers 'temporarily' work, but have to be installed again after each shut down (not including the restart after installing the driver).
DELL-Senthil S
4 Operator
•
2.5K Posts
0
January 8th, 2013 10:00
Hi Cjiangfilms,
While updating the driver please select “Run as administrator” by right clicking on the setup file. Please keep me posted with the result.
Cjiangfilms
15 Posts
0
January 14th, 2013 12:00
This has been tried and it doesnt work. It will briefly work and then when i shut down and reopen the laptop CCC will again stop working and I have to reinstall the beta drivers again.