Inspiron 531 Restore Disc

Question

I've got an Inspiron 531.  Unless I'm gravely mistaken it did not come with a physical restore CD.  Instead it has the restore partition on the hard drive. Too many hours of trolling the Internet have failed to answer what should be an obvious question: How do I create a Vista restore CD for this system? The Vista files and drivers on on the hard drive. Surely there's way to create a CD or DVD that can be booted to install the OS on a new hard drive.

DELL-Priyanka_S · Accepted Answer

Hi,

Windows Vista doesn’t have the option to create restore CD as this is available with Windows 7 and later.

However, if you provide me with the system Service Tag and the name under which the system is registered in a private message, I will check what best I can do for you.

I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.

I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag and contact details so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message.

Please reply to my private message.

Thanks and Regards
Priyanka S
#iworkfordell

shesagordie · Answer

Appalbarry

If you reside in the US and are the registered owner of the computer, a disc containing the factory-installed operating system specific to your system, can be requested from HERE.

Note: Dell may make a charge for the disc.

If you don't reside in the US, contact Dell's Technical Support that's located in your country.

Bev.

shesagordie · Answer

It's very sad that HP didn't include this vital bit of information in any of the documentation that goes with the system. I could have saved hours of searching.

The really interesting question is what HP would do if I contacted them to say that my hard drive had just failed.

I've PMed with the Service Tag and my info. What I'm hoping is that HP will just send a set of CDs. Maybe by Fedex?

Appalbarry,

HP, are you refering to Hewlett-Packard?

Bev.

Appalbarry · Answer

It's very sad that Dell didn't include this vital bit of information in any of the documentation that goes with the system. I could have saved hours of searching.

The really interesting question is what Dell would do if I contacted them to say that my hard drive had just failed.

I've PMed with the Service Tag and my info. What I'm hoping is that Dell will just send a set of CDs. Maybe by Fedex?

Appalbarry · Answer

Thanks Bev - fixed that. I meant Dell.

shesagordie · Answer

Appalbarry, :emotion-21: Bev.

Appalbarry · Answer

For those who run into this problem, yes, there was a time when Dell didn't provide a Recovery disk with brand new systems, and wouldn't allow you to create disks from the Recovery partition on the computer.

Crazy yes, and it seems they don't do that any longer.

Many thanks to Priyanka S for quickly, painlessly, and at no charge sending me a set of discs.

Locked Topics – Desktops General

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