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October 14th, 2012 15:00

Authentication password

hello there any one can help me?

im having problem w/ my dell laptop N5030 inspiron

when i turn on the computer theres a message appear

this computer system is protected by a password authentication system

you cannot access the data on this computer w/out the correct password

what is the best solution for this problem?

 

thanks....

9 Legend

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87.5K Posts

October 14th, 2012 16:00

You will need to call Dell and verify your ownership of the system.  

If the system is out of warranty, there's a charge for the call.

9 Legend

 • 

87.5K Posts

October 14th, 2012 17:00

The only other alternative is to replace the mainboard.

October 14th, 2012 17:00

any other suggestion?

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