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4 Posts

October 3rd, 2012 07:00

Ok new development, I went into device driver righ clicked on the Standard VGA Graphics Adaptor and chose Update Driver -> From List, saw that the Nvidia GForce Gt 330M was listed there and selected it, it installed the driver, restarted the laptop, went back in as saw that the new driver is version 285.62.

Am very happy this is sorted out, much help to you Nikhil. :) thanks a million.

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2.6K Posts

October 3rd, 2012 03:00

Hi Wzzt,

I understand that the NVidia and Intel graphic media drivers are not been updated in dell support webpage. Try downloading the drivers from the manufactures webpage here is the link for NVidia GeForce drivers: http://www.geforce.com/drivers/results/48693

Please follow the below steps to uninstall the video drivers before installing:

  1. Click “Start”.
  2. Click “Control Panel” and select “Device Manager”.
  3. On the “Device Manager” window, expand “Display adapters”.
  4. Right click “Intel(R) HD Graphics” and click “Uninstall”.
  5. Ensure to check the box “Delete driver software for this device”.
  6. Follow the on-screen instructions to uninstall the drivers.
  7. Restart the computer.
  8. Right click “NVIDIA GeForce GT” and click “Uninstall”.
  9. Ensure to check the box “Delete driver software for this device”.
  10. Follow the on-screen instructions to uninstall the drivers.
  11. Restart the computer.
  12. Use the below links to download and save Intel HD Graphics & NVidia Graphics drivers:
    1. Intel HD Graphics – http://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/21428/a08/Win7_152612.exe&lang=eng&Dwnldid=21428&DownloadType=Drivers&ProductID=3319&ProductFamily=Graphics&ProductLine=Laptop+graphics+drivers&ProductProduct=2nd+Generation+Intel%C2%AE+Core%E2%84%A2+Processors+with+Intel%C2%AE+HD+Graphics+3000%2f2000

                     b. NVidia GeForce – http://www.geforce.com/drivers/results/48693

Run the driver file for Intel HD Graphics, follow the on-screen instructions to install the driver and restart the computer when prompted. Repeat this for NVIDIA Graphics drive too.

Try the above steps and reply.

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4 Posts

October 3rd, 2012 04:00

Hi Nikhil,

Thanks so much for getting back to me so quickly. Ok I did try your setps and this is what happened.

I uninstalled the Intel HD drivers first and restarted, but when the laptop restarted it automaticly installed the drivers for the Intel HD back again.

Then I tried uninstalling the Nvidia drivers first and the same thing happened as above.

When I tried to run the downloaded drivers you suggested it said for the intel HD driver that my system does nto meed the requirements and for the Nvidia it said that it can not find compatiable hardware.

Ok, I went through the process again and uninstalled the Intel HD drivers again and restarted the laptop, once the laptop started up gain it again automaticly installed the drivers form 2 years back. I noticed thet the Nvidia driver was not installed and the second graphic option just said Standard VGA Graphics Adaptor. So I right clicked on the Intel HD driver and said update driver, it then installed what I think is the latest one version 8.15.10.2622 dated 2012/01/10 (to me this looks current).

So now at this stage I'm thinking ok this might actually work and we are getting somewhere now so after restarting the laptop I tried to install the Nvidia driver you suggested and it still said it could not find compatiable hardware, in device manager its still showing the Intel HD driver is the lates version 8.15.10.2622 dated 2012/01/10 and the second device Standard VGA Graphics Adaptor.

This is where we are currently I havent tried anything else, will await your reply on this.

PS:- am excited that I with your help have managed to get this far even if its just half way there is better than back in the sotne age :)...Migs

12 Posts

October 16th, 2012 14:00

Here's the solution:

This is a link to NVIDIA's website, it scans your computer for the correct driver... EVEN IF IT IS NOT ON DELL's WEBSITE

http://www.nvidia.com/Download/Scan.aspx?lang=en-us

2 Posts

November 12th, 2012 13:00

I agree. I am an IT pro so not sure how regular users survive. This will be last Dell I ever buy. I have 3700 and without updated drivers I might as well have some low spec machine for half the money. Dell obviously don't care though since hundreds of posts online about this issue.

6 Posts

January 21st, 2013 13:00

Latest drivers from nvidia worked for me 1 set for 32 bit windows 7 and another  set for windows 7 64 bit- both same driver name  R310 but file sizes are different.

32 bit -

www.nvidia.co.uk/.../notebook-win8-win7-winvista-310.90-whql-driver-uk.html

64 bit:-

www.nvidia.co.uk/.../notebook-win8-win7-winvista-64bit-310.90-whql-driver-uk.html

Jan 2013- worked for me on both 32 and 64 bit windows 7.

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4 Posts

January 23rd, 2013 03:00

This did not work it gave me the follwoing error:

 

Unfortunately we were unable to detect your GPU.
Please Try-Again or use Manual Driver Search

 

 

12 Posts

January 23rd, 2013 06:00

Which link did you use? Try using my link above and also, you can delete dell's video driver and shut off thier driver assistant, it may stop things from happening. When you do this, the generic windows driver will take over, then installing the correct one is easy.

6 Posts

January 23rd, 2013 11:00

from this link below I used option 1 and selected via the drop down boxes. i just tried option 2 select graphics drivers tab to detect my gpu and it reported gt330m with latest drivers installed. Dont know if you have tried both methods - maybe worth a try. see:-

www.nvidia.co.uk/.../index.aspx

i am currently using win7 64 bit, vdeo drivers folders on my pc as follows:-

c-NVIDIA-DisplayDriver-310.90-Win8_WinVista_Win7_64-International

in here is a set up folder along with a folder called Display.Driver in this folder is a set up file called NvCplSetupInt

you could possibly try manually running these to see if it will work for you.

Good luck.

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