#correction...@vd2292...your solution works....I had given up hope...But finally something that works....All these dell guys failed to see this...:)
Btw...directX 11 did not work...had to run with directX 10. (-dx10 -adapter 1). in DX9 the card is not detected by Max Payne 3. Maybe an issue with Direct X 9 on ati drivers. Fraps gives me 40 (as oen.community.dell.com/.../19465495.aspx to 14 on Intel 4000).
Thanks dude...Was thinking about returning the damm laptop...But hope this gets resolved soon...talk about nightmare driver support... :)
Has this issue been resolved??? I just got the 15r SE as well.
Also: For Dell Support. The image you had initally attached, what version BIOS and CCC driver version what that??? Is this on the Dell Laptop 15r SE? and is it still downloadable from Dell drivers support page.
I've got the same issue. Bought a 15r se and when trying to run an admittedly old computer game. The video card does not work and the game crashes on anything but low graphic settings. I've tried the power settings and adjusted the catalyst software but it has no effect. I have updated the BIOS and the driver to the latest version.
Why is not made clear that the user has no control of when the video card is used in the specifications for the laptop? It is quite an important point in my opinion.
It seems clear from searching the forum that a number of people have had this issue for a few months. Dell appear to not care, or are unable to do anything about it? I would like to be proven wrong!
Same problem for me... my 7670m doesn't work on my Vostro 3560! With 3Dmark Vantage i got 4340 for the GPU score.. (i have the HD4000 and 7670m) but this low score is sure for the HD4000 :( .
And when i right click on desktop and go to CCC, that doesn't work, no window opens, if i have catalyst 12.10
What's the point in paying extra for a laptop with dedicated gfx, when you cant use it when you want to? That is completely absurd! I tried a performance test program, but it keeps using the intel card DESPITE me adding that program to the switchable graphics "performance" option.
Also, in the windows experience test, the lowest subsore of 5.3 is the desktop graphics, I can't get any of the windows in the screenshots Dell CS above have posted. If I can't trust the benchmarks to utilise the ATI gfx even when I tell them to use the ATI "performance" mode, then do I pretend their working ok when I'm playing MW3?
And needless to mention I am having just the same problem as you guys witm my "new" Inspiron 15r SE. Just can't get this Switchable graphics technology to work. DELL TECHNICAL SUPPORT .... :@ :@ PLZ DO SOMETHING!!!
i have dell inspiron n5110,radeon hd 6470m. but when i go to device manager,and display adapters, graphic card is showed like a radeon hd 7400m. also when i try to enter in this program,swichable graphics,its doesnt shows anything,like this program doesnt exist... i use windows 8 ... do you know how to fix this? tnx
The dell inspiron 5521 a05 bios is alredy release search for dell 5721 drivers you will find the bios there its compatible with 5521 but the switchable graphics has the same problem bios does not help at all
MY configure switchable graphics window doesn't have a option like "Choose a graphics processing unit"...does it vary depending on the version of software?
I just unboxed my Inspirion 15r se and I spent the whole day already trying to make the AMD graphics to work. No success! I cant believe I switched from HP to Dell to have this big headeach! Dell please give us a solution!
1. I'm also having problems with the GPU-Z issue. In my case, it just hangs completely. I left it for like 10 minutes but the blasted thing wouldn't work so I forced a hard shut down with the power button.
2. en.community.dell.com/.../20302720.aspx I made this thread, which was sort of a heads up. I had a non-steam version of counter-strike source which wouldn't work on DX9 mode, but would on DX 8.1. My old-as-hell Core 2 Duo laptop with an awful nVidia 9200m GS chip played it flawlessly. What I didn't mention in this thread was that after installing a newer non-steam version, I got full DX 9.0 support with all the bells and whistles, hurray.
3. I've recently been having issues with CCC. AMD, I wasn't expecting this crap from you when you took over ATI. Had this been the case, I'd rather have ATI not be taken over by you dolts. TERA is an MMORPG game that went freemium recently. Because it was pay to play prior to its current state, it's no joke when I say the graphics are wicked. CCC always forgets about TERA. I installed ArcSoft's Total Media Theatre version 3, and it had the same issue. To make things worse, a MEDIA program wouldn't play Blu-rays or DVDs, it would just BSOD naming one of the driver's DLLs as the cause. Great. I installed version 6 but it wouldn't utilize DXVA acceleration. Ouch. Downgraded to version 5 and now it's working solid.
4. Perhaps related to point one, and the referential post, I play another free-to-play MMORPG, Perfect World International (PWI). I've done all I can including editing the INI files to include the correct graphics adapter with the GUID, DEV\VEN and PID numbers, and even setting those INIs to read-only so the damn HD 4000 isn't selected. The damn thing still uses the HD 4000.
5. This laptop cost me 76,500 PKR. It isn't easy living in Pakistan, providing for the household, and saving up that kind of money where people get shot, bombed, and robbed daily and weekly. Two years after saving for a great system and I get this. If this doesn't constitute legal grounds for a lawsuit, I don't know what does qualify then. Take it from the nice people on the community, Dell. Fix this issue. Get AMD in on it. Tell us about the progress. Beta drivers are welcome too. PX 5.0 is a step backwards to all of us (remember Vista everyone?). We wanted a casual gaming machine, ergo the 7520. Graphics are a must. My buddy with his 7470 has the option to always use his Radeon chip. His system's specs are inferior in every way and form. And he can use his graphics 100% of the time, while I can't. Justify that to me, Dell. Otherwise, recall your ridiculed slogan of the past (Dude, you're getting a Dell!.... Dude, you're going to Hell!)
Ziko Mandal
7 Posts
0
October 2nd, 2012 07:00
#correction...@vd2292...your solution works....I had given up hope...But finally something that works....All these dell guys failed to see this...:)
Btw...directX 11 did not work...had to run with directX 10. (-dx10 -adapter 1). in DX9 the card is not detected by Max Payne 3. Maybe an issue with Direct X 9 on ati drivers. Fraps gives me 40 (as oen.community.dell.com/.../19465495.aspx to 14 on Intel 4000).
Thanks dude...Was thinking about returning the damm laptop...But hope this gets resolved soon...talk about nightmare driver support... :)
vd2292
8 Posts
0
October 2nd, 2012 12:00
welcome @Ziko Mandal....
i m glad it helped...
Mists2
1 Message
0
November 1st, 2012 11:00
Has this issue been resolved??? I just got the 15r SE as well.
Also: For Dell Support. The image you had initally attached, what version BIOS and CCC driver version what that??? Is this on the Dell Laptop 15r SE? and is it still downloadable from Dell drivers support page.
Please let me know, Thank you.
Rooos
1 Message
0
November 12th, 2012 14:00
I've got the same issue. Bought a 15r se and when trying to run an admittedly old computer game. The video card does not work and the game crashes on anything but low graphic settings. I've tried the power settings and adjusted the catalyst software but it has no effect. I have updated the BIOS and the driver to the latest version.
Why is not made clear that the user has no control of when the video card is used in the specifications for the laptop? It is quite an important point in my opinion.
It seems clear from searching the forum that a number of people have had this issue for a few months. Dell appear to not care, or are unable to do anything about it? I would like to be proven wrong!
tymy19
1 Message
0
November 14th, 2012 12:00
Same problem for me... my 7670m doesn't work on my Vostro 3560! With 3Dmark Vantage i got 4340 for the GPU score.. (i have the HD4000 and 7670m) but this low score is sure for the HD4000 :( .
And when i right click on desktop and go to CCC, that doesn't work, no window opens, if i have catalyst 12.10
splatsplatsplat
1 Message
0
November 26th, 2012 14:00
What's the point in paying extra for a laptop with dedicated gfx, when you cant use it when you want to? That is completely absurd! I tried a performance test program, but it keeps using the intel card DESPITE me adding that program to the switchable graphics "performance" option.
Also, in the windows experience test, the lowest subsore of 5.3 is the desktop graphics, I can't get any of the windows in the screenshots Dell CS above have posted. If I can't trust the benchmarks to utilise the ATI gfx even when I tell them to use the ATI "performance" mode, then do I pretend their working ok when I'm playing MW3?
Cjiangfilms
15 Posts
0
December 15th, 2012 12:00
Need to bump this as still no resolution and I've got the same problem.
Added to that when I play some games, when I close them, my screen goes all pink and blurry until I restart it.
gauravr07
3 Posts
0
December 16th, 2012 09:00
I am having the same problem with skyrim DimSah :(
gauravr07
3 Posts
0
December 16th, 2012 09:00
And needless to mention I am having just the same problem as you guys witm my "new" Inspiron 15r SE. Just can't get this Switchable graphics technology to work. DELL TECHNICAL SUPPORT .... :@ :@ PLZ DO SOMETHING!!!
StefanSt
2 Posts
0
January 30th, 2013 15:00
i have dell inspiron n5110,radeon hd 6470m. but when i go to device manager,and display adapters, graphic card is showed like a radeon hd 7400m. also when i try to enter in this program,swichable graphics,its doesnt shows anything,like this program doesnt exist... i use windows 8 ... do you know how to fix this? tnx
maximumjeffrel
1 Message
0
February 14th, 2013 09:00
The dell inspiron 5521 a05 bios is alredy release search for dell 5721 drivers you will find the bios there its compatible with 5521 but the switchable graphics has the same problem bios does not help at all
Wasiullah
2 Posts
0
February 21st, 2013 02:00
MY configure switchable graphics window doesn't have a option like "Choose a graphics processing unit"...does it vary depending on the version of software?
Jefferson Cechi
1 Message
0
March 7th, 2013 13:00
I just unboxed my Inspirion 15r se and I spent the whole day already trying to make the AMD graphics to work. No success! I cant believe I switched from HP to Dell to have this big headeach! Dell please give us a solution!
Spacebass
4 Posts
0
March 8th, 2013 07:00
Got a (windows 8) Inspiron 3721 Intel Core i7-3537U with 2GB AMD HD 8730M Graphics and I can tell you it can get worse :D
Simply uninstalling the updated Dell Graphics Drivers forced Windows 8 to surrender with a several BSOD's. So to all
virusbuilders out there..take a look at the Dell drivers and have fun :D
Luckily, I made an image so I can revert back to the non BSOD situation.
But seriously...could it be the Intel driver (as the AMD only works as a sidechain)?
ps
Sry to see that companies abandoned true quality control.
blitz9826
1 Rookie
•
2 Posts
0
March 17th, 2013 08:00
Before starting, BUMP THIS THREAD!
My two cents:
1. I'm also having problems with the GPU-Z issue. In my case, it just hangs completely. I left it for like 10 minutes but the blasted thing wouldn't work so I forced a hard shut down with the power button.
2. en.community.dell.com/.../20302720.aspx I made this thread, which was sort of a heads up. I had a non-steam version of counter-strike source which wouldn't work on DX9 mode, but would on DX 8.1. My old-as-hell Core 2 Duo laptop with an awful nVidia 9200m GS chip played it flawlessly. What I didn't mention in this thread was that after installing a newer non-steam version, I got full DX 9.0 support with all the bells and whistles, hurray.
3. I've recently been having issues with CCC. AMD, I wasn't expecting this crap from you when you took over ATI. Had this been the case, I'd rather have ATI not be taken over by you dolts. TERA is an MMORPG game that went freemium recently. Because it was pay to play prior to its current state, it's no joke when I say the graphics are wicked. CCC always forgets about TERA. I installed ArcSoft's Total Media Theatre version 3, and it had the same issue. To make things worse, a MEDIA program wouldn't play Blu-rays or DVDs, it would just BSOD naming one of the driver's DLLs as the cause. Great. I installed version 6 but it wouldn't utilize DXVA acceleration. Ouch. Downgraded to version 5 and now it's working solid.
4. Perhaps related to point one, and the referential post, I play another free-to-play MMORPG, Perfect World International (PWI). I've done all I can including editing the INI files to include the correct graphics adapter with the GUID, DEV\VEN and PID numbers, and even setting those INIs to read-only so the damn HD 4000 isn't selected. The damn thing still uses the HD 4000.
5. This laptop cost me 76,500 PKR. It isn't easy living in Pakistan, providing for the household, and saving up that kind of money where people get shot, bombed, and robbed daily and weekly. Two years after saving for a great system and I get this. If this doesn't constitute legal grounds for a lawsuit, I don't know what does qualify then. Take it from the nice people on the community, Dell. Fix this issue. Get AMD in on it. Tell us about the progress. Beta drivers are welcome too. PX 5.0 is a step backwards to all of us (remember Vista everyone?). We wanted a casual gaming machine, ergo the 7520. Graphics are a must. My buddy with his 7470 has the option to always use his Radeon chip. His system's specs are inferior in every way and form. And he can use his graphics 100% of the time, while I can't. Justify that to me, Dell. Otherwise, recall your ridiculed slogan of the past (Dude, you're getting a Dell!.... Dude, you're going to Hell!)
With Love,
Blitz