December 19th, 2015 12:00

I had the same issue with both my Dell D620 32-bit Windows 10 Pro and my Dell D630 64-bit Windows 10 Pro using the Dell port replicator PA-10 PR01X.

I'd get a fraction of second up to 2 seconds of audio out of the docking station SPDIF and docking station headphone jack when playing an audio file locally or from the internet.

The internal speakers and the headphone jack on the laptops worked fine.

The internal sound tone testing options within the driver produced the tones, but not through the docking station SPDIF and headphone jacks.

After well over a week of trying driver combinations from SigmaTel & IDT, etc, I found a post where someone stated the got the Dell R171789.exe driver to work for Windows 7 64-bit.

=======================================================

Unzip the file but do not run the installer.

Instead, load the drivers manually, go to the unzipped directory and under the WDM folder, select the driver.

The only strange thing I noticed is when using the headphone jack on the docking station, the internal speakers continue to produce sound.  There is a MUTE PC SPEAKERS option which prevents this issue.

=======================================================

Below is the information about the driver.

www.dell.com/.../DriversDetails

SIGMATEL STAC 92XX C-Major HD Audio, v.5.10.0.5515_RC22-WHQL, A11

Fixes & Enhancements: New Installer + Stereo Mix

Version: Version 5.10.0.5515, A11

Category: Audio

Release date: 20 Nov 2013

Last Updated: 09 Dec 2013

Importance: Optional

Available formats

    File Format:Hard-Drive

    File Name:R171789.exe

    Download Type:HTTP

    File Size: 7MB

===========================

Device Manager

> Sound, video, and game controllers

32-bit version: Sigma Tel High Definition Audio CODEC

64-bit version: Sigma Tel High Definition Audio CODEC (for 64-bit Windows)

General (tab):

==============

Device type: Sounds, cideo and game controllers

Manufacturer: SigmaTel

Location: Location 0 (Internal High Defintion Audio)

Driver (tab):

=============

Driver Provider: SigmaTel

Driver Date: 5/10/2007

Driver Version: 5.10.0.5515

Digital Signer: Microsoft Windows Hardware Compatible Publisher

[Driver Details] (button):

    driver file: drmk.sys

    Provider: Microsoft Corporation

    File Version: 10.0.10586.0 (th2_release, 151029-1700)

    Copyright: (c) Microsoft Corporation. All rights reserved

    Digital Signer: Microsoft Windows

(this driver not needed for 32-bit version)

    driver file: ksthunk.sys

    Provider: Microsoft Corporation

    File Version: 10.0.10586.0 (th2_release, 151029-1700)

    Copyright: (c) Microsoft Corporation. All rights reserved

    Digital Signer: Microsoft Windows

    driver file: portcls.sys

    Provider: Microsoft Corporation

    File Version: 10.0.10586.0 (th2_release, 151029-1700)

    Copyright: (c) Microsoft Corporation. All rights reserved

    Digital Signer: Microsoft Windows

    32-bit version: driver file: sthda.sys

    64-bit version: driver file: sthda64.sys

    Provider: SigmaTel, Inc.

    32-bit version: driver file: File Version: 5.10.5515.0 nd596 cp 1

    64-bit version: driver file: File Version: 5.10.5515.0 nd596 cp 1 built by: WinDDK

    Copyright: Copyright (c) 2004-2006, SigmaTel, Inc.

    Digital Signer: Microsoft Windows Hardware Compatibility

    driver file: st645602.dll

    Provider: IDT, Inc.

    File Version: IDT, Inc. 1.0.5602.0 nd649 cp 1 built by: WinDDK

    Copyright: Copyright (c) 2004-2007, IDT, Inc.

    Digital Signer: Microsoft Windows Hardware Compatibility

    driver file: stacapi.dll

    Provider: SigmaTel, Inc.

    File Version: 1.0.5515.0 nd596 cp1

    Copyright: Copyright (c) 2004-2006, SigmaTel, Inc.

    Digital Signer: Microsoft Windows Hardware Compatibility

Details (tab):

==============

Device Description:

    32-bit version: SigmaTel High Definition Audio CODEC

    64-bit version: SigmaTel High Definition Audio CODEC (for 64-bit Windows)

Device instance path:

    32-bit version: HDAUDIO\FUNC_01&VEN_8384&DEV_7690&SUBSYS_102801C2&REV_1022\4&377D8C41&0&0001

    64-bit version: HDAUDIO\FUNC_01&VEN_8384&DEV_76A0&SUBSYS_102801F9&REV_1002\4&C38AAC3&0&0001

Hardware Ids:

    32-bit version: HDAUDIO\FUNC_01&VEN_8384&DEV_7690&SUBSYS_102801F9&REV_1022

    32-bit version: HDAUDIO\FUNC_01&VEN_8384&DEV_7609&SUBSYS_102801C2

    64-bit version: HDAUDIO\FUNC_01&VEN_8384&DEV_76A0&SUBSYS_102801F9&REV_1002

    64-bit version: HDAUDIO\FUNC_01&VEN_8384&DEV_76A0&SUBSYS_102801F9

Class Guid:

    {4d36e96c-e325-11ce-bfc1-08002be10318}

Inf name:

    32-bit version: oem9.inf    

    64-bit version: oem17.inf

Driver Date:

    5/10/2007

Driver Version:

    5.10.0.5515

Included Infs:

    ks.inf

    wdmaudio.inf

Provider:

    SigmaTel

Inf section:

    STHDA

32-bit version: Included Infs:

                               ks.inf

                               wdmaudio.inf

64-bit version: Inf section extension:

                               .NTamd64

Matching device id:

    32-bit verions: hdaudio\func_01&ven_8384&dev_7690&subsys_102801c2

    64-bit verions: hdaudio\func_01&ven_8384&dev_76a0&subsys_102801f9

Branding icon:

    32-bit version: C:\WINDOWS\System32\DriverStore\FileRepository\hdaudio.inf_x86_c2ece2a480f8c206\hHDAudio.sys,-203

    64-bit version: C:\WINDOWS\System32\DriverStore\FileRepository\hdaudio.inf_amd64_363c98295dd17f08\HDAudio.sys,-203

Device stack:

    64-bit version only:  \Driver\ksthunk

    both 32-bit & 64-bit: \Driver\STHDA

    both 32-bit & 64-bit: \Driver\HDAudBus

Events (tab):

=============

Information:

    32-bit version: Device HDAUDIO\FUNC_01&VEN_8384&DEV_7690&SUBSYS_102801C2&REV_1022\4&377d8c41&0&0001 requires further installation.

    64-bit version: Device HDAUDIO\FUNC_01&VEN_8384&DEV_76A0&SUBSYS_102801F9&REV_1002\4&c38aac3&0&0001 requires further installation.

December 11th, 2012 03:00

Purchase  driver detective. it sorted my dell d630 out quickly.

5 Posts

December 11th, 2012 05:00

The program is not running on mine, giving out errors. If you are using Windows 8 as well, could you tell me which driver "driver detective" installed for you?

9 Legend

 • 

47K Posts

December 12th, 2012 12:00

Go to the Microsoft Catalog and Search for Sigmatel STAC

HDAUDIO\FUNC_01&VEN_8384&DEV_7627&SUBSYS_80863001&REV_1002
HDAUDIO\FUNC_01&VEN_8384&DEV_7627&SUBSYS_80863001

 catalog.update.microsoft.com  

This one might work also

 

 http://ftp.hp.com/pub/softpaq/sp47501-48000/sp47902.exe

5 Posts

December 12th, 2012 13:00

The file found for that ID in the Microsoft catalog is a CAB file for Windows XP. It doesn't open.

The HP driver says it's not compatible with my device during installation.

I tried Intel drivers as well, not working either.

1 Message

December 14th, 2012 02:00

Hi SnerBeyond,

i have a dell precission m4300 and did a new installation win8x64. My previous installation was win7x64.

Default installation win8 left me with a generic sigmatel device, playing sound via machine speakers when docked and not on the docked devices.
The same procedure that helped me on win7x64 years ago, helped now again:

I updated drivers with  dell R171788 provided for vistax64:

Title      : Audio:SIGMATEL STAC 92XX C-Major HD Audio Driver
Version    : A09
OEM Name   : SIGMATEL
OEM Ver    : 6.10.0.5614
Computers  : 130L, MXC051, M1530; 1420, 1501, 1520, 1521, 1720, 1721, B120, B135/1400, ME051, MM061, MP061, MXC061; Latitude:120L , 131L, ATG D630, D420, D430, D520, D530, D531, D620, D630, D630c, D631, D820, D830, XT; Precision:M2300, M4300, M6300, M65, M90; Vostro Notebook:1000, 1400, 1500, 1700; XPS:M1330, M1730, MXC062, MXG061, MXP061
OS         : Windows Vista 32-bit, Windows Vista 64-bit

did a reboot and sound does fine now.

another problem with unknown modem hardware  "Dell Wireless 5520" i solved the same way with dell R216764 (x64 vista version)

I hope this will help you with win8x86 too.

Regards

5 Posts

December 14th, 2012 05:00

Thanks for posting, but I tried this already and unfortunately it doesn't work for me. Seems to be not working for Latitude D630.

All I want is the docking station headphone jack to work so I can get sound from my external speakers without plugging them on and off the laptop itself all the time.

2 Posts

January 13th, 2013 08:00

Hello Snerbeyond, I have exactly the same problem, I've been researching but I have not found a solution. Have you fixed the problem? If you get it, can you explain how?

Thanks.

5 Posts

January 13th, 2013 08:00

Hi fsego,

unfortunately the problem still remains.

What I am doing for now is use an external PCMCIA soundcard (Echo Indigo I/O) where I plug the speakers in. Not really satisfying because I have to remove the soundcard everytime I dock the laptop off the station, so it's not much of a difference compared to just pluggin the speakers into the laptop directly. But at least the drivers are slightly better than the Sigmatel ones. I noticed the following issue in the Sigmatel drivers: The software volume (for example in a music player, I use MusicBee) can only be increased up to half. If you increase it higher, the sound doesn't get louder, but only slightly overamplifies. Do you have the same issue or is it just my device?

2 Posts

January 13th, 2013 09:00

Hi, thanks for you quick response.

I don't have the issue with the volume,  it is working ok.

I think I will continue plugin the speakers directly to the laptop. Anyway, If I find a fix to the issue I will post here for your knowledge.

1 Message

January 14th, 2013 10:00

I had an issue with the SigmaTel drivers in Win 8 pro

I looked at and tried most every driver I could find online.... none worked -- I kept getting 'device not found' errors

 

I noticed the other day that because I installed Win 8 as an 'update', there was a "windows-old" folder on my C drive.

So for giggles, I navigated thru the windows-old folder to find Program Files ... and then a Sigma Tel folder and saw the old files from when I was running XP..

I went to Device Manager, selected Update Driver Software for the device, pointed it to the WDM folder in my Sigma Tel folder ..... voila ... I have sound!!!

12 Posts

February 5th, 2013 08:00

Hi Snerbeyond, any progress on getting the sound from the docking in windows 8?

I have the same exact problem.

9 Legend

 • 

47K Posts

March 13th, 2013 21:00

if you go to Microsoft update catalog http://catalog.updat...arch.aspx?q=idt enter in Sigmatel you'll find drivers to chose from.

2 Posts

March 22nd, 2013 14:00

This driver was needed to solve my audio problem on my Inspiron 1520. I installed Windows 8 64bit, VLC player, and CCCP codec pack but was having glitchy audio. I installed this driver and it fixed the problem. Thanks!

For the search engines...

Inspiron 1520 Windows 8 audio glitch skip driver solution sigmatel 92xx

1 Message

September 2nd, 2014 13:00

I have the same problem. I have a D630 running Windows Pro 8.1 and have installed the driver R171788 as described in the entry above on 14 Dec 2012 10:28 AM. The external speakers are connected via the phone jack on the docking station. When I test the audio as described below it works but not when I use Windows media player or play audio from the web (e.g. YouTube). The test is performed as follows:

1)      Go to Control Panel -> Sound

2)      One the Playback tab right click on the “Digital Output Device (SPDIF Out)” and select Test.

3)      The test audio is output correctly through the speakers connected to the docking station.

4)      Performing the same test on the “Speakers/Headphones” produces no output on the external speakers but does produce output on the laptop if the speakers are unplugged.

With the external speakers connected to the docking station and I play audio via the Windows media player no sound is heard. If I unplug the external speakers from the docking station the sound is played through the speaker on the laptop, if I plug the external speakers into the phone jack on the laptop the audio is output correctly. If the “Digital Output Device (SPDIF Out)” is set to default in the sound config GUI from the control panel then the output indication (the vertical bar) shows that audio is being processed but nothing is output either though the external speakers or the laptop if the speakers are unplugged from the docking station.

If I plug my (very) old D600 running Windows XP SP 3 into the docking station the audio works as expected, i.e. audio comes out of the external speakers when they are connected to the docking station.


Thanks

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