I really appreciate the troubleshooting performed by you. The error code 0F00:1344 indicates a hard drive failure and it needs a replacement. If the computer has an active warranty, I’d request you to private message me the system service tag number. To private message, click on my user name and click start conversation. I’d be glad to assist you further and let you know the next course of action.
To perform system restore without the media, refer the following link: http://dell.to/JEe9aR Please write back to us if you have any further questions.
Thank you for replying, I would suggest running a hardware diagnostics. 1. Shut down the computer. 2. Disconnect all the peripherals from the computer (for example, external hard drive, flash drive or printer only the power adapter and battery should be connected to the computer.) 3. Restart the computer and keep tapping F12. 4. It takes you to the One Time Boot Menu. 5. Select Diagnostics and press Enter.
It would run the hardware diagnostics and generate an error if there are any issues with hardware components. Please let me know the results of the test, I would be glad to assist you with the next course of action.
Everything Showed "Passed" and at the end i didnt know what to put it just sent me to a screen to click,
Test Memory
Test system
or Exit.
i clicked on Test memory
Stress: pass
WCMATS; pass
WCMch; pass
MATS: Pass
MarchB: pass
XMATS32: Pass
WdPcMch: Pass
MarchS: Pass
Everything Tested with this
Testing BB16C000h bytes with 04h CPU(s)
Testing 00164000h bytes with 04h CPU(s)
Testing 38000000h bytes with 04h CPU(s)
then clicked on "Test System"
then clicked on Extended Test
now have something with
Extended Test- Service Tag
it said something about disconnecting charger but i cant because i dont have the original charger and the charger i have doesnt charge it it only keeps it on so i kept it on and it kept on doing the diagnostics. then said somethig about the ac adapter and it turned off on me -_-
When i clicked on System Test because i done it again, then i clicked on Sympton Tree and i clicked on Cannot Boot the OS, it done alot of cache Tests but once it got to SATA Disk S/N=Z02CC3NJT- Confidence Test
then it gave me an Error and it stated
" Error Code 0F00:1344
Msg: DISK- Block 24683195: can't read, replace disk
The Given error code and message can be used by Technical Support to help diagnose the Problem
Do you want to continue Testing?" and i clicked on yes, then again this came up
Error
Error Code 0F00:1344.
Msg: DISK - Block 24683203: Can't read, replace disk
The given Error code and message can be used by Technical Support to help diagnose the problem Do you want to continue testing and i clicked Yes again.
(after clicking yes)
Error
Error Code 0F00:1344
Msg:DISK -Block 83213134: Can't read, replace disk
The given error code and message can be used by Technical Support to help diagnose the problem
Do you want to continue testing? click yes again
It kept doing this quite a few times after, so im guessing something is wrong with my disk lol. Is there nothing i can do about it now?
i appreciate it allan but after all the research i done online i was able to download a program to be able to restore to factory settings so i was able to restore my laptop and its working great now. i appreciate u taking the time in helping in what you could and i give u props because u gave me further instructions on how to check if it was to do it once again. thank you in regards, juan
I am glad to know that the computer works fine after restoring it to factory settings. However, please write back to us if you face any issue with the computer, would be glad to help. I would suggest you to back up all the data from your computer to ensure that you do not loose any of them in case the hard drive goes bad.
I have an Inspiron 1564 that was purchased 06/2010 - Error code 0F00:1344 Hard drive failure appeared without warning. Is it possible to retrieve the data from the damaged drive ?
Is this a known issue with the inspiron 1564 ?
One month ago my Vostro 320 purchases Jan 2010 - power supply went out without warning also.
Sorry about the situation. Electronic devices are prone to failures hence we have warrantied the system in order to support it. We truly regret the inconvenience caused.
Regarding the hard drive I would like to say; if the computer booting into Windows we can certainly back up the data from the hard drive. In case it is not booting at all, you may contact Driver Savers and get the data backed up. You can also contact any local technician to back up data.
DELL-Allan D
4 Operator
•
2.6K Posts
2
November 11th, 2012 01:00
Hello Extreme,
I really appreciate the troubleshooting performed by you. The error code 0F00:1344 indicates a hard drive failure and it needs a replacement. If the computer has an active warranty, I’d request you to private message me the system service tag number. To private message, click on my user name and click start conversation.
I’d be glad to assist you further and let you know the next course of action.
DELL-Allan D
4 Operator
•
2.6K Posts
0
November 7th, 2012 16:00
Hello Extreme,
To perform system restore without the media, refer the following link: http://dell.to/JEe9aR
Please write back to us if you have any further questions.
Extreme.
6 Posts
0
November 7th, 2012 18:00
im sorry but this didnt work because when i click Repair it just brings up a black screen with this,
Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:
1. Insert your windows installation disc and restart your computer.
2. Choose your language settings, and then click "Next."
3. Click "Repair your computer."
If you do not have this disc, contact your system administrator or computer manufacturer for assistance
Status: 0xc000000e
Info: The Boot Selection failed because a required device is inaccessible.
I do not have the disc and my laptop doesnt have warranty anymore. So i dont know what else to do.
DELL-Allan D
4 Operator
•
2.6K Posts
0
November 8th, 2012 15:00
Hello Extreme,
Thank you for replying,
I would suggest running a hardware diagnostics.
1. Shut down the computer.
2. Disconnect all the peripherals from the computer (for example, external hard drive, flash drive or printer only the power adapter and battery should be connected to the computer.)
3. Restart the computer and keep tapping F12.
4. It takes you to the One Time Boot Menu.
5. Select Diagnostics and press Enter.
It would run the hardware diagnostics and generate an error if there are any issues with hardware components. Please let me know the results of the test, I would be glad to assist you with the next course of action.
Extreme.
6 Posts
0
November 9th, 2012 16:00
Pre-Boot System Assessment Build 4124
Device: Memory
Test: WCMch Test
Status:
**CDROM-Optical
Test Results: Pass
**Video Card- Vid
Test Results: Pass
**LCD - LCD Connect
Test Results: Pass
** LCD- LCD Bright
Test Results: Pass
** LCD -Graphics Test **
Test Results : Pass
**Memory -WCMch Te
Test Results: Pass
Everything Showed "Passed" and at the end i didnt know what to put it just sent me to a screen to click,
Test Memory
Test system
or Exit.
i clicked on Test memory
Stress: pass
WCMATS; pass
WCMch; pass
MATS: Pass
MarchB: pass
XMATS32: Pass
WdPcMch: Pass
MarchS: Pass
Everything Tested with this
Testing BB16C000h bytes with 04h CPU(s)
Testing 00164000h bytes with 04h CPU(s)
Testing 38000000h bytes with 04h CPU(s)
then clicked on "Test System"
then clicked on Extended Test
now have something with
Extended Test- Service Tag
it said something about disconnecting charger but i cant because i dont have the original charger and the charger i have doesnt charge it it only keeps it on so i kept it on and it kept on doing the diagnostics. then said somethig about the ac adapter and it turned off on me -_-
Extreme.
6 Posts
0
November 9th, 2012 16:00
And also when i turned it back on and went to Starting Windows screen as soon as the little red, green, yellow and blue colors came up it restarts :(
Extreme.
6 Posts
0
November 9th, 2012 17:00
When i clicked on System Test because i done it again, then i clicked on Sympton Tree and i clicked on Cannot Boot the OS, it done alot of cache Tests but once it got to SATA Disk S/N=Z02CC3NJT- Confidence Test
then it gave me an Error and it stated
" Error Code 0F00:1344
Msg: DISK- Block 24683195: can't read, replace disk
The Given error code and message can be used by Technical Support to help diagnose the Problem
Do you want to continue Testing?" and i clicked on yes, then again this came up
Error
Error Code 0F00:1344.
Msg: DISK - Block 24683203: Can't read, replace disk
The given Error code and message can be used by Technical Support to help diagnose the problem Do you want to continue testing and i clicked Yes again.
(after clicking yes)
Error
Error Code 0F00:1344
Msg:DISK -Block 83213134: Can't read, replace disk
The given error code and message can be used by Technical Support to help diagnose the problem
Do you want to continue testing? click yes again
It kept doing this quite a few times after, so im guessing something is wrong with my disk lol. Is there nothing i can do about it now?
Extreme.
6 Posts
0
November 11th, 2012 22:00
i appreciate it allan but after all the research i done online i was able to download a program to be able to restore to factory settings so i was able to restore my laptop and its working great now. i appreciate u taking the time in helping in what you could and i give u props because u gave me further instructions on how to check if it was to do it once again. thank you in regards, juan
DELL-Allan D
4 Operator
•
2.6K Posts
0
November 12th, 2012 21:00
Hi Juan,
I am glad to know that the computer works fine after restoring it to factory settings. However, please write back to us if you face any issue with the computer, would be glad to help.
I would suggest you to back up all the data from your computer to ensure that you do not loose any of them in case the hard drive goes bad.
MGill419
1 Message
0
September 30th, 2013 14:00
Good Afternoon,
I have an Inspiron 1564 that was purchased 06/2010 - Error code 0F00:1344 Hard drive failure appeared without warning. Is it possible to retrieve the data from the damaged drive ?
Is this a known issue with the inspiron 1564 ?
One month ago my Vostro 320 purchases Jan 2010 - power supply went out without warning also.
Mary Gill
DELL-Allan D
4 Operator
•
2.6K Posts
0
October 3rd, 2013 18:00
Hello MGill419,
Sorry about the situation. Electronic devices are prone to failures hence we have warrantied the system in order to support it. We truly regret the inconvenience caused.
Regarding the hard drive I would like to say; if the computer booting into Windows we can certainly back up the data from the hard drive. In case it is not booting at all, you may contact Driver Savers and get the data backed up. You can also contact any local technician to back up data.
Hope this helps!