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Inspiron 660, Windows 8 and PCIe card
I purchased a Insprion 660 to act as my media center. I used up all of the internal SATA ports for my hard drives and optical drive. I wanted to add more SATA ports, so I purchased a SIIG SATA II PCIe card (SC-SAE012-S2). When I plug the card into any of the internal PCIe ports, the operating system does not detect the card. I can install the drivers, but Device Manager tells me that the drivers can't load. I installed the card into another PC and it works. I suspect that none of the PCIe ports on my machine are active. Is there something I need to do in the BIOS to activate them?
absoffthewake
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July 28th, 2014 11:00
I fixed the issue by selling the dell and buying Lenovo.
shesagordie
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July 28th, 2014 12:00
Steve.Rayner
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July 28th, 2014 19:00
SpeedStep - You are incorrect. There is only 1 issue here - Dell's arrogance in supplying hardware that doesn't support standard add-in cards.
I'd equate it to buying a new car without a sound system, then a couple of years later going to have one installed and the dealer says, "Sorry, there is no CD Player that will work in your car, but there is ONE PARTICULAR BRAND AND MODEL OF AM RADIO that will work"
It really is quite unbelievable!!! I have never, ever installed a PCIe card into a computer and had the computer not even acknowledge that the card is installed!!!
Dell should hang their heads in shame!!!!
BTW: I'm using Windows 7 64 bit, not Windows 8
osprey4
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December 11th, 2012 05:00
Hi Gadgetvic,
You said the OS does not detect the card. Did you check device manager and look for a question mark? Did you look through the BIOS?
Gadgetvic
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December 11th, 2012 09:00
Device manager does not detect the card. If I install the drivers, then install the card, Device Manager shows the question mark. I looked through the UEFI BIOS and didn't see anything related to PCIe slots. Perhaps I'm missing something?
Gadgetvic
7 Posts
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December 11th, 2012 21:00
I think the problem is similar to these people's: en.community.dell.com/.../searchresults.aspx. I too am trying to use SIL3132 based card and my mobo is not detecting it. In the threads listed above, a BIOS upgrade fixed it.
@Dell is a BIOS upgrade in the future so I can use this card?
osprey4
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December 12th, 2012 05:00
Did you check? In downloads, I found BIOS A05. Is that an upgrade for your system?
Gadgetvic
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December 12th, 2012 09:00
@Osprey, thanks for the link. However, that is my current BIOS. Do you know why it didn't show up when I search for drivers via my Service Tag?
osprey4
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December 12th, 2012 09:00
I always search by model, not service tag.
I'm really out of ideas. Did Siig tech support have any suggestions?
Gadgetvic
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December 12th, 2012 10:00
That is my next step. I'm concerned that when I tell them that the card works in another machine (a HP), they will point the finger back at Dell. Still, it's worth a shot. Thanks for all your help.
Wakkas
5 Posts
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December 13th, 2012 01:00
any luck..i have a avermedia PCI-E tv tuner and the new inspiron 660 does not detect it.. it was detected fine on my old dell E510
Gadgetvic
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December 13th, 2012 08:00
Scout12345
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January 14th, 2013 11:00
Hi, did you ever have any luck correcting this problem? I have a PCI tuner card that is not detected in any of the slots, even with drivers downloaded, and even though it works fine on a different computer. After talking with Microsoft, Dell and the manufacturer, I also believe it also may come down to the BIOS (suggested by the manufacturer, not Dell of course). Dell customer support doesn't seem to be particularly interested in trying to figure this out with me. They passed me around in circles of 10 yesterday, a complete waste of time as they only offered the obvious things that I had already tried or passed me on. They were supposed to have called back this morning, but of course that didn't happen....:(
Anyway, If you had any success with your card, please respond!
Thanks!
Gadgetvic
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January 14th, 2013 22:00
Still no success w/my card. I keep checking this URL: http://www.dell.com/support/drivers/us/en/04/Product/inspiron-660 to see if a new BIOS has been posted.
Scout12345
12 Posts
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January 15th, 2013 09:00
Thanks, I guess I'll just have to keep doing the same :( As I recall the last one was version A5...but that doesn't do the trick.