The Windows 8 compatible drivers are not available for the wireless 370 card. However, you can alternately follow the steps below and install the driver for Windows 7, this has worked with most customers
Click the following link to download the most updated driver for the Bluetooth: http://dell.to/Zf5rw4 - Save the folder (zipped folder) on the 'Desktop screen' - Double-click the new icon on the desktop labeled R246770.exe - The Self-Extracting window appears and prompts you to extract or unzip to C:\DELL\DRIVERS - Click Ok - After completing the file extraction, if the Self-Extractor window is still open, close it - Open the following path: C:\dell\Drivers\P4XW4\Win64 (Follow steps mentioned below) - Click 'Computer' and drive letter 'C' - Locate folder 'dell' and double click it - Locate folder 'Drivers' and double click it - Locate folder P4XW4 - Locate folder 'Win64' and double click it - Locate file Inst (Refer to the image below) - Right click file 'Inst' - Click 'Run as an administrator' - Click 'Yes' to continue if prompted with 'User access control' message - Follow through with the installation as per the screen instructions - Finish the installation and check for the Bluetooth functionality - If issue persists, try using the 'setup' file to install drivers in compatibility mode (Next Step)
Install 'Setup.exe' file in 'compatibility Mode' - Navigate to C:\dell\Drivers\P4XW4\Win64 - Right click ‘Setup’ file and click ‘Properties’ - Click “Install in compatibility mode’ - Click on Application and select ‘Troubleshoot Compatibility’ - Next, click on ‘Troubleshoot Program’ - Click on Program worked in earlier versions of Windows - Click on ‘Windows 7’ - Click on ‘Start the Program’ - Do not hit ‘Next’ until the installation completes - Once the installation completes, click on ‘Next’
If you are still having issues with the wireless and Bluetooth, please share the system model with me so that I can help you better.
Dell_Abhishek_B
551 Posts
0
December 12th, 2012 05:00
Hi HAmador,
The Windows 8 compatible drivers are not available for the wireless 370 card. However, you can alternately follow the steps below and install the driver for Windows 7, this has worked with most customers
Click the following link to download the most updated driver for the Bluetooth: http://dell.to/Zf5rw4

- Save the folder (zipped folder) on the 'Desktop screen'
- Double-click the new icon on the desktop labeled R246770.exe
- The Self-Extracting window appears and prompts you to extract or unzip to C:\DELL\DRIVERS
- Click Ok
- After completing the file extraction, if the Self-Extractor window is still open, close it
- Open the following path: C:\dell\Drivers\P4XW4\Win64 (Follow steps mentioned below)
- Click 'Computer' and drive letter 'C'
- Locate folder 'dell' and double click it
- Locate folder 'Drivers' and double click it
- Locate folder P4XW4
- Locate folder 'Win64' and double click it
- Locate file Inst (Refer to the image below)
- Right click file 'Inst'
- Click 'Run as an administrator'
- Click 'Yes' to continue if prompted with 'User access control' message
- Follow through with the installation as per the screen instructions
- Finish the installation and check for the Bluetooth functionality
- If issue persists, try using the 'setup' file to install drivers in compatibility mode (Next Step)
Install 'Setup.exe' file in 'compatibility Mode'
- Navigate to C:\dell\Drivers\P4XW4\Win64
- Right click ‘Setup’ file and click ‘Properties’
- Click “Install in compatibility mode’
- Click on Application and select ‘Troubleshoot Compatibility’
- Next, click on ‘Troubleshoot Program’
- Click on Program worked in earlier versions of Windows
- Click on ‘Windows 7’
- Click on ‘Start the Program’
- Do not hit ‘Next’ until the installation completes
- Once the installation completes, click on ‘Next’
If you are still having issues with the wireless and Bluetooth, please share the system model with me so that I can help you better.
Please do reply for any further questions.
Dell_Abhishek_B
551 Posts
0
December 14th, 2012 05:00
Hi HAmador,
Just wanted to check if the above post helped you to resolve the issue. In case you are still facing any difficulty please reply for further help.
HAmador
7 Posts
0
December 15th, 2012 13:00
I couldn't make it work.... but i found this:
ftp1.dell.com/.../1
My Bluetooth is currently working... ;o)
Dell_Abhishek_B
551 Posts
0
December 16th, 2012 23:00
Hi HAmador,
Its great to know that you have got the Bluetooth working with Windows 8 and thank you very much for sharing the resolution.
Please reply if you have any other queries.
Vellum
3 Posts
0
January 23rd, 2013 10:00
This link : http://dell.to/Zf5rw4 points to a wireless 365 card not the 370. Please advise.
intergalactic
3 Posts
0
January 27th, 2013 22:00
2 year old computer and it's already unsupported by Dell, Broadcom, and Microsoft. No wonder the PC is dying.
HAmador
7 Posts
0
February 19th, 2013 12:00
The system was working, i installed a windows update, and doesn't work any more.... other option???
HAmador
7 Posts
0
February 19th, 2013 12:00
Didn not work....
Thanks anyway
HAmador
7 Posts
0
April 16th, 2013 16:00
The bluetooth card stop working several weeks ago, any other option??
Vellum
3 Posts
0
April 18th, 2013 16:00
Uninstall current Bluetooth drivers, and reinstall the driver you found at ftp1.dell.com/.../1
I believe that an optional Microsoft update for 370 may be the source of your issues.
HAmador
7 Posts
0
April 22nd, 2013 15:00
Done..... but nothing happened :(