Hi,

 I can understand how annoying it is to wait for the video to load. Have you observed if the system gets heated up ,when the video freezes?

If the flash player version is not updated, please update it from the http://bit.ly/6FQR0

 I would suggest, try a different browser while watching the online videos and check if the problem still persists. Disable Hardware Acceleration. Right click anywhere on the desktop screen >go to Properties > Settings > Advanced >Troubleshoot > drag the pointer for hardware acceleration to none.

 Please reply with the results.

Thanks and Regards
Priyanka S
#iworkfordell

Dear Priyanka,

Thanks for answering!!  I did the Hardware Acceleration and made sure my flash player was up to date.  Time will tell.  Now what do I do about the DVD problems?

Thanks,

Dgal32

The video is skipping again, even while using a different browser :(

Hi,

Please confirm if you upgraded the flash player version?
If yes, I would suggest you to update the graphics card drivers from Dell's support site.

Click on the link below to download the video drivers:

http://dell.to/Sa1x3c

Please enter the Service Tag, select the Operating System you are using and then download the latest video driver.
Restart the computer and check if the issue is fixed.

Please reply.

Thanks and Regards
Priyanka S
#iworkfordell

I think I have already, but I will do it again.  But which one do I choose?

Sonic Solutions-Patch/Upgrade

Urgent

12/7/2006

301B11C, A03

Previous Versions

Applies to:

CinePlayer 3.x

Get Driver Download File

Add To My Download List Add to My Download List

Lumanate-Driver

Recommended

8/5/2008

1.0.3.09, A00

Previous Versions

Applies to:

Angel TVT2 - External USB Single Analog NTSC TV Tuner

Get Driver Download File

Add To My Download List Add to My Download List

Lumanate-Driver

Recommended

3/22/2007

1.0.3.28_Updated, A03

Previous Versions

Applies to:

TVT6 : Wave USB External PAL-SECAM-DVBt Hybrid TV Tuner

Get Driver Download File

Add To My Download List Add to My Download List

Lumanate-Driver

Recommended

3/22/2007

1.0.3.32, A00 (XP32)

Previous Versions

Applies to:

TVT8 : USB External NTSC-ATSC Combo TV Tuner

Get Driver Download File

Add To My Download List Add to My Download List

AVerMedia-Driver

Recommended

8/14/2006

4.0.11.66, A00

Previous Versions

Applies to:

M038 - External USB PAL-SECAM Analog TV Tuner

Get Driver Download File

Add To My Download List Add to My Download List

Intel-Driver

Optional

5/14/2007

6.14.10.4814, A05

Previous Versions

Applies to:

945GM Graphics Controller

Get Driver Download File

Add To My Download List Add to My Download List

Dell-Driver

Optional

10/10/2006

6.14.10.4634, A03

Previous Versions

Applies to:

Dell Device

Get Driver Download File

Add To My Download List Add to My Download List

ATI-Driver

Optional

7/13/2006

8.261-060523a1-033841C, A03

Previous Versions

Applies to:

Radeon Mobility X1300 | Radeon Mobility X1400

Get Driver Download File

Add To My Download List Add to My Download List

nVidia-Driver

Optional

7/13/2006

84.69 (MS 6.14.10.8469), A01

Previous Versions

Applies to:

Hi,

Please check Device Manager to find the video card installed.
Right click on My Computer > Properties > Hardware > Device Manager >Click on Display Adapter and you will find the video card installed on your system.

Once you are able to find the name of the video card, install the driver from Dell’s support site.

Please reply for further assistance.

Thanks and Regards
Priyanka S
#iworkfordell

Mobile Intel (R) 945GM Express Chipset Family

Mobile Intel (R) 945GM Express Chipset Family (it's listed twice for some reason)

Hi,

I would recommend you to install the latest and updated one.

Please reply for further assistance.

Thanks and Regards
Priyanka S
#iworkfordell

please provide link to the drive download, thank you.

Hi,

To assist you better, I request you to provide me with the system Service Tag in a private message.

I am sending you a private message, please click on my name highlighted in blue. On the next page, click the envelope icon and provide the system’s Service Tag and contact information so I may access your system records.

Please reply to my private message.

Thanks and Regards
Priyanka S
#iworkfordell

I'm not comfortable giving over my service tag.  There has to be another way you can help me.

Are you a dell technician?

Hi,

Great to know that everything is working fine.

Thanks and Regards
Priyanka S
#iworkfordell