Hi Jeram,

I wil recommend you to disable NIC from BIOS (System setup):

• Restart the system and keep taping 'F2' as soon as the Dell logo appears.
• Go to 'Advanced' and make sure 'Integrated NIC' is disabled.
• In case it is set as 'Enabled', change it to 'Disbaled'.
• Press 'F10' to save the changes.
• Restart the system and see if it works fine.

Also, check if the hard drive is getting detected in BIOS:

• Go to BIOS screen.
• Go to 'Main' and check if the hard drive is getting detected in front of 'Fixed HDD'.

I will also recommend you to run the diagnostics on your system:

• Restart your system and keep tapping 'F12' as soon as the Dell logo appears.
• Highlight 'Diagnostics' using up/down arrow keys and press enter.

Please let me know if you get an error code/message.

Keep me posted. Please reply for any further questions.

Dear Friend DELL-Vikram M

I also I have the same problem.

I checked in the bios and no detect the hard drive, and diagnostic reports hard disk failure.

I think the problem is on the hard drive.

Regards

Keops13

Hi Keops13,

Did you try to disable 'Integrated NIC' in BIOS? Please share the exact error code that you got from the diagnostics.

I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.

I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag and contact details so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message.

Keep me posted. Please reply for any further questions.

Hi DELL-Vikram M

Tag Service: <ADMIN NOTE: Service tag removed per privacy policy>

Express Service Code: <ADMIN NOTE: Express service code removed per privacy policy>

I don't see “Accept” button On “Request to Review”.

I'm from Perú, I help me please.

Regards

Keops13

Hi Keops13,

I will recommend you not to share any personal information (Service Tag) on this open forum for security reasons. The tag has been taken off the open forum by admin to maintain the security of your information.

I have received your system's Service Tag through the private message. Did you try to disable 'Integrated NIC' in BIOS? Please share the exact error code that you got from the diagnostics.

Please reply for any further questions.

Hi Keops13,

Thank you for the reply. Since you mentioned in your initial post that the diagnostics reports the hard drive failure. Please share the error code/message which indicates the hard drive failure.

Please reply for any questions.

Hi DELL-Vikram M

Where I see the error code/message?

Regards

Keops13

Hi DELL-Vikram M

Regards

Keops13

DELL RESPONSE:

Hi Jeram,

I wil recommend you to disable NIC from BIOS (System setup):

Restart the system and keep taping 'F2' as soon as the Dell logo appears.

Go to 'Advanced' and make sure 'Integrated NIC' is disabled.

In case it is set as 'Enabled', change it to 'Disbaled'.

Press 'F10' to save the changes.

Restart the system and see if it works fine.

Also, check if the hard drive is getting detected in BIOS:

Go to BIOS screen.

Go to 'Main' and check if the hard drive is getting detected in front of 'Fixed HDD'.

I will also recommend you to run the diagnostics on your system:

Restart your system and keep tapping 'F12' as soon as the Dell logo appears.

Highlight 'Diagnostics' using up/down arrow keys and press enter.

Please let me know if you get an error code/message.

Keep me posted. Please reply for any further questions.

Thanks and Regards,

Vikram M

#iworkfordell

By following above steps, no change, problem still exists, with a new message:

"Reboot and select proper Boot Device. or Insert Boot Media in selected Boot device and press a key",

any solution??

By following above steps, no change, problem still exists, with a new message:

"Reboot and select proper Boot Device. or Insert Boot Media in selected Boot device and press a key",

any solution??

I have purchased Dell Inspiron 5110, few months ago, now it is showing this message while starting the laptop:

Real tek PCI: PXE-E61: MEDIA TEST FAILURE, CHECK CABLE, PXE-MOF: EXITING PXE ROM. REBBOT AND SELECT PROPER BOOT DEVICE OR INSERT BOOT MEDIA IN SELECTED BOOT DEVICE.

What is this type of error, any possible solution?

Dear Vikram M,

I did check Highlight 'Diagnostics', Result: " No problem found with this system so far". Success, all tests passed.

n didnt get any error code/message. Regards, Now wat z to be done for suitable solution of the problem/error.... kindly. thanx. regards.

Hi Jeram,

Thank you for the reply. It appears to be issue with the motherboard.

I have added you as a friend. In case the issue still persists, please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.

I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag on a private message so I may access your system records and will help you further. You could also click on Start Conversation to send a private message.

Please reply for any further questions.

Hi Keops13,

Thank you for the reply. It appears to b an issue with the hard drive as well as the motherboard. I have sent you another private message. Please reply with the required information.