panacea12,

Make and model of your wireless router and the type of security you're using. What channel?

Can you tell me the virus program and firewall you're using?

Can you run Finding System Information REMOVE YOUR PRODUCT ID and REGISTERED OWNER, if using XP, run an ipconfig /all log and post it back here.

Rick

Yes it was given to my wife on Christmas day as a present, Thanks for your help, Ill call India and prepare to hold

panaceabeachbum1,

If you want to continue to use WEP, which can be hacked in less than 10 minutes, then try channel 11.

I would use these Recommended Wireless Router Settings I use channel 11. I would make a new SSID to make connecting easier. The printer would need setup like you did when it was new.

Rick

panaceabeachbum1,

I can recommend the basic tweaks but since this was first installed 12/25/12, then this was a present, correct? If yes, you're under warranty, contact Dell Tech Support, then'll be able to help you.

Rick

I want to use WPA, everything else was working fine, but the DEll wouldnt connect. I have switched to WEP Open in an attempt to get this DELL 15R paper wieght to log on. No Firewall no anti Virus and its still having connection problems.

Here is the log mentioned in the first response

Microsoft Windows [Version 6.2.9200]

(c) 2012 Microsoft Corporation. All rights reserved.

C:\Windows\system32>systeminfo

Host Name:                 CHERYL

OS Name:                   Microsoft Windows 8

OS Version:                6.2.9200 N/A Build 9200

OS Manufacturer:           Microsoft Corporation

OS Configuration:          Standalone Workstation

OS Build Type:             Multiprocessor Free

Registered Owner:          XXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

Registered Organization:

Product ID:                XXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

Original Install Date:     12/25/2012, 9:36:44 AM

System Boot Time:          1/21/2013, 5:27:44 PM

System Manufacturer:       Dell Inc.

System Model:              Inspiron 5520

System Type:               x64-based PC

Processor(s):              1 Processor(s) Installed.

                          [01]: Intel64 Family 6 Model 58 Stepping 9 GenuineInt

el ~1200 Mhz

BIOS Version:              Dell Inc. A09, 8/13/2012

Windows Directory:         C:\Windows

System Directory:          C:\Windows\system32

Boot Device:               \Device\HarddiskVolume1

System Locale:             en-us;English (United States)

Input Locale:              en-us;English (United States)

Time Zone:                 (UTC-05:00) Eastern Time (US & Canada)

Total Physical Memory:     6,000 MB

Available Physical Memory: 4,749 MB

Virtual Memory: Max Size:  8,176 MB

Virtual Memory: Available: 6,820 MB

Virtual Memory: In Use:    1,356 MB

Page File Location(s):     C:\pagefile.sys

Domain:                    WORKGROUP

Logon Server:              \\CHERYL

Hotfix(s):                 50 Hotfix(s) Installed.

                          [01]: KB2712101_Microsoft-Windows-CameraCodec-Package

                          [02]: KB2727528

                          [03]: KB2729462

                          [04]: KB2736693

                          [05]: KB2737084

                          [06]: KB2739987

                          [07]: KB2740443

                          [08]: KB2740446

                          [09]: KB2740448

                          [10]: KB2742614

                          [11]: KB2742616

                          [12]: KB2751352

                          [13]: KB2753842

                          [14]: KB2756872

                          [15]: KB2756923

                          [16]: KB2757638

                          [17]: KB2758246

                          [18]: KB2761094

                          [19]: KB2761465

                          [20]: KB2764462

                          [21]: KB2764870

                          [22]: KB2768703

                          [23]: KB2769034

                          [24]: KB2769165

                          [25]: KB2769166

                          [26]: KB2770660

                          [27]: KB2770917

                          [28]: KB2771431

                          [29]: KB2771744

                          [30]: KB2771821

                          [31]: KB2777166

                          [32]: KB2777294

                          [33]: KB2778171

                          [34]: KB2778930

                          [35]: KB2779030

                          [36]: KB2779562

                          [37]: KB2779768

                          [38]: KB2780342

                          [39]: KB2780523

                          [40]: KB2780541

                          [41]: KB2782419

                          [42]: KB2783251

                          [43]: KB2784160

                          [44]: KB2785094

                          [45]: KB2785220

                          [46]: KB2785605

                          [47]: KB2788350

                          [48]: KB2790920

                          [49]: KB2792009

                          [50]: KB2796096

Network Card(s):           2 NIC(s) Installed.

                          [01]: Intel(R) Centrino(R) Wireless-N 2230

                                Connection Name: Wi-Fi

                                Status:          Media disconnected

                          [02]: Realtek PCIe FE Family Controller

                                Connection Name: Ethernet

                                Status:          Media disconnected

Hyper-V Requirements:      VM Monitor Mode Extensions: Yes

                          Virtualization Enabled In Firmware: Yes

                          Second Level Address Translation: Yes

                          Data Execution Prevention Available: Yes

Apologies for delay, cant log in with my regular username and password recovery wont send me link to password reset page and I cant create a new one with my same email address So I have had to create another email address and a new username .

Still no resolution to this problem . I have changed encryption from WPA to WEP open and computer logged on for a few days , now wont log on at all. I have never had so many problems with a simple network, my neighbors kid can now hack my connection with a handheld nintendo in about 2 minutes and this $600 laptop cant even log in.

Router is Dlink dir 601

mixed 802 n +g

2.437 ghz Channel 6

64 bit WEP open

I have set wep key 1 and 2 and Have a printer and 7 other computers, tablets etc that all log in just fine.

Please help, I am over 10 hours in on something that should have taken less than 5 minutes, most of the time wasted on this <ADMIN NOTE: Profanity removed as per TOU> windows 8

panaceabeachbum1,

The Intel 2230 adapter I don't have much information on, sorry.

Rick