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March 9th, 2013 01:00

Windows 8 OEM reinstallation disk.

Recently I purchased Dell inspiron 15R 5522. There is not Windows 8 reinstallation disk received with it. I want to install windows 8 to change the HDD partitions my way.

Why this Disk is not received??? or what is the way to reinstall. I dont want to do recovery and back and all. Just need to install a fresh windows 8.

Kindly show me the way How can I get windows 8 reinstallation disk?

1.5K Posts

March 9th, 2013 02:00

Hi Ankit.Hulani,

Welcome to the community.

We truly regret the inconvenience that has been caused to you. Please check the link below from where you can request the backup discs for your systems:

http://dell.to/XNaC2n

If you have any further queries please feel free to contact us.

Thanks and Regards
Sandeep P
#iworkfordell

March 9th, 2013 03:00

Thanks,

            I am an Indian customer and it opens page for USA. When I am changing to India it again automatically transfering to USA. Also in the same link you provided I went to fill up a form for recovery media but it inclues only USA states.

            So, Kindly guide me how can I proceed.

7 Technologist

 • 

16K Posts

March 9th, 2013 09:00

You don't have a form outside the US (which I have complained on many occasion about). Instead you have to phone Dell Technical Support for your region and request one.

This has led to mixed results. The technical support numbers may be found in my poll which highlights this problem:

http://support.dell.com/support/topics/global.aspx/support/adapter_recall/regional_support?c=us&l=en&s=gen&DoNotRedirect=y 

Actually the Indian link seems to be broken so try the number 1800-425-8045 here:

http://www1.ap.dell.com/content/topics/global.aspx/chat/contact/index?c=in&l=en&cs=inbsd1

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