Can only connect XPS 13 (Windows 8) to my home wifi connection

Question

I have an XPS 13 - owned by me, not my employer - and it connects just fine to my home router. However, I cannot connect it anywhere else. It will see networks, I'll enter the security key, and it will tell me it cannot connect. This has happened at my office, at coffee shops, and at friends houses. So I try all the suggested troubleshooting steps and end up in some infinite loop of complete unhelpfulness. I am not a developer, hacker. or other IT professional so I have no idea what half the stuff they are telling me to do even means and most of the stuff (resetting routers etc) is not something I have the capability of doing anyway. Can anyone help? My other computers (an ancient Toshiba running XP and a Dell Latitude running windows 7) connect with no issues. What is the problem with this<ADMIN NOTE: Substitute Character removed as per TOU> new machine??

PudgyOne · Answer

jmz21,   What virus program and firewall are you using?   Can you run Finding System Information REMOVE YOUR PRODUCT ID and REGISTERED OWNER and post the information back here.     Rick

Networking, Internet, & Bluetooth

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