Can you connect in the same room? What happens when you go away from the router?
Go to Drivers & Downloads enter your service tag number, then select your operating system. Under Network, download and install the latest drivers.
Try these tweaks....
Start, control panel, device manager. Click on Network and then right click on your wireless adapter, left click properties, power management. Uncheck the box, allow computer to turn off this device to save power.
I have already downloaded the latest drivers via the Service Tag option through the Dell website. This didn't have any effect
I'm unable to connect to wireless from anywhere in the house, even sitting right next to the router. But the Ethernet connection works fine.
The Power settings were already set to "Maximum performance" but I did uncheck the "allow computer to turn off this device to save power" box. Still won't connect properly though.
My computer is still in warranty so should I just send it off for them to take a look?
PudgyOne
9 Legend
•
30.3K Posts
0
January 1st, 2013 09:00
wanderlust22,
Can you connect in the same room? What happens when you go away from the router?
Go to Drivers & Downloads enter your service tag number, then select your operating system. Under Network, download and install the latest drivers.
Try these tweaks....
Start, control panel, device manager. Click on Network and then right click on your wireless adapter, left click properties, power management. Uncheck the box, allow computer to turn off this device to save power.
Intel ~ Recommended settings for 802.11n connectivity
Go to the power options, and changed the Wireless Adapter Setting, from Maximum Power Setting to Maximum Performance.
Rick
wanderlust22
3 Posts
0
January 2nd, 2013 00:00
Hi Rick, thanks for your response
I have already downloaded the latest drivers via the Service Tag option through the Dell website. This didn't have any effect
I'm unable to connect to wireless from anywhere in the house, even sitting right next to the router. But the Ethernet connection works fine.
The Power settings were already set to "Maximum performance" but I did uncheck the "allow computer to turn off this device to save power" box. Still won't connect properly though.
My computer is still in warranty so should I just send it off for them to take a look?
PudgyOne
9 Legend
•
30.3K Posts
0
January 2nd, 2013 03:00
wanderlust22,
You're under warranty, contact Dell Tech Support. They have some options they can try.
Keep me posted.
Rick