Follow these instructions and be sure when explaining your situation be sure you ask for a system exchange. I too, don't understand what the hangup has been?
* Contact one of our Customer Care/Order Support Liaisons via a Private message. Please only message ONE of them - DELL-Ravi C http://dell.to/T0XQim DELL-Roshan L http://dell.to/Wmvhf2 DELL-Kiran K http://dell.to/WqVwOR DELL-Lorna M http://dell.to/PWMBSV * Once you have clicked on one of the links, click Start conversation or Send Email. They will need the following information to investigate - Email Address: Name: Shipping Address: Phone Number: Dell Order number or Service Tag number: Issues:
zbestwun2001
3 Apprentice
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8.8K Posts
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February 28th, 2013 11:00
Shaun,
Follow these instructions and be sure when explaining your situation be sure you ask for a system exchange. I too, don't understand what the hangup has been?
* Contact one of our Customer Care/Order Support Liaisons via a Private message. Please only message ONE of them -
DELL-Ravi C http://dell.to/T0XQim
DELL-Roshan L http://dell.to/Wmvhf2
DELL-Kiran K http://dell.to/WqVwOR
DELL-Lorna M http://dell.to/PWMBSV
* Once you have clicked on one of the links, click Start conversation or Send Email. They will need the following information to investigate -
Email Address:
Name:
Shipping Address:
Phone Number:
Dell Order number or Service Tag number:
Issues:
Zb1