Please elaborate the issue. Please determine the type of noise(grinding noise, clicking noise, beeping) and check which side the noise is emitted. Please disconnect any external peripherals connected to the computer and check (flash drives, printers, external hard drives).
I would suggest you to clean the air vents of the computer. Below are the steps to clean the air vents:
Check the vents on the computer to see if they are covered with dust and not allowing heat and air to pass through
Turn off the System
Unplug the AC Adapter
Remove the Battery
Use Compressed Air to blow the dust out of the vents
Note: Please use compressed air can. When using compressed air can, use the can according to the directions on the side of the can as you can cause damage to the computer if used incorrectly.
Alternatively, run the diagnostics to check the hardware functionality of the computer.
Thanks for your kind response. The sound is coming from left side of laptop. H/W diagnosis giving no error code. other options suggested by you also i tried but no luck.if you have personal email i will forward the recorded sound file for your reference.
Thank you for the response. As you've mentioned that the noise is coming out from the left hand side, it might be the fan.
I would suggest you to update the BIOS of the computer. Here is the link http://dell.to/XKnolg
Note: Before updating BIOS please ensure that: *Battery is 10%> or >10% charged *Battery charger should be connected *No external devices (flash drives, printers, external hard drives) should be connected. *All other programs should be closed and documents saved
Thank you for the response. Please determine the type of noise(grinding noise, clicking noise, beeping).
I would suggest you to check the CPU usage on the computer.
Open ‘Task Manager’
Right-click the taskbar, then click ‘Start Task Manager’
Click the ‘Performance’ tab
If the CPU usage shows 100% then check the processes that are currently running.
Then click on ‘Processes’ tab once
Then click on ‘CPU’ tab once and check for the application with the maximum CPU usage
Right click on that application (make a note of the process) and click ‘End process tree’
Note: The top two graphs show how much CPU is being used, both at the moment and for the past few minutes. A high percentage means that the programs or processes that are running require a lot of CPU resources, which can slow your computer. If the percentage appears frozen at or near 100%, then a program might not be responding.
I would suggest you to run the run the Fixit (Fix Windows system performance problems on slow Windows computers). Here is the link http://bit.ly/jaGdNM ->save the file on the desktop -> right click and choose 'Run as Administrator' -> follow the on-screen prompts.
You may refer to the link on essential Processes needed to run Windows http://bit.ly/5XNHTe
Thank you for the response. Please determine the type of noise (grinding noise, clicking noise, beeping). You've mentioned that the sound comes after you remove the battery. Do you get the noise with the battery connected to the computer?
The sound coming when battery is connected to laptop if i remove the sound is not coming. I recorded the sound if you have any other email id then i will forward the same
It seems to be an issue with the battery. I would suggest you to connect an alternate battery and check if the issue persists.
Please provide me the Order no. and the name as it appears on the account via private message (click my username and then click Start Conversation) so I may access your records and check for further course of action.
I am sending you a private message with my email address.
Thank you for the response. I have checked the audio file. It seems that the noise is coming from the fan. Did you try to connect an alternate battery and check?
Since, you have mentioned that the noise only come when you connect the battery, you may try to connect the old battery and check if the issue persists. Else, we may consider replacing the battery.
DELL-Appu S
4 Operator
•
3.1K Posts
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March 11th, 2013 00:00
Hi Balu,
Please elaborate the issue. Please determine the type of noise(grinding noise, clicking noise, beeping) and check which side the noise is emitted. Please disconnect any external peripherals connected to the computer and check (flash drives, printers, external hard drives).
I would suggest you to clean the air vents of the computer. Below are the steps to clean the air vents:
Note: Please use compressed air can. When using compressed air can, use the can according to the directions on the side of the can as you can cause damage to the computer if used incorrectly.
Alternatively, run the diagnostics to check the hardware functionality of the computer.
To run the ‘Dell Diagnostics’
Please reply if you have any questions.
sbalu571
14 Posts
0
March 12th, 2013 21:00
Hi,
Thanks for your kind response. The sound is coming from left side of laptop. H/W diagnosis giving no error code. other options suggested by you also i tried but no luck.if you have personal email i will forward the recorded sound file for your reference.
Let me know your advice.
DELL-Appu S
4 Operator
•
3.1K Posts
0
March 14th, 2013 00:00
Hi Balu,
Thank you for the response. As you've mentioned that the noise is coming out from the left hand side, it might be the fan.
I would suggest you to update the BIOS of the computer. Here is the link http://dell.to/XKnolg
Note: Before updating BIOS please ensure that:
*Battery is 10%> or >10% charged
*Battery charger should be connected
*No external devices (flash drives, printers, external hard drives) should be connected.
*All other programs should be closed and documents saved
Please reply if you have any questions.
sbalu571
14 Posts
0
March 17th, 2013 21:00
Hello Appu,
Thanks. I have updated the BIOS as per your response but still the sound is coming some times.
Regs,
Balu
DELL-Appu S
4 Operator
•
3.1K Posts
0
March 20th, 2013 02:00
Hi Balu,
Thank you for the response. Please determine the type of noise(grinding noise, clicking noise, beeping).
I would suggest you to check the CPU usage on the computer.
Note: The top two graphs show how much CPU is being used, both at the moment and for the past few minutes. A high percentage means that the programs or processes that are running require a lot of CPU resources, which can slow your computer. If the percentage appears frozen at or near 100%, then a program might not be responding.
Please reply with the findings.
sbalu571
14 Posts
0
March 21st, 2013 21:00
HI,
Thanks. Performance is fine .
I need one more query. My RAM 6 GB still either my word starter 2010 or excel is starting first time taking some time to load why?
Next one which are all the essential processors required to run win home basic because it is taking some time to load all process.
Thanks
Balu
DELL-Appu S
4 Operator
•
3.1K Posts
0
March 24th, 2013 03:00
Hi Balu,
I would suggest you to run the run the Fixit (Fix Windows system performance problems on slow Windows computers). Here is the link http://bit.ly/jaGdNM ->save the file on the desktop -> right click and choose 'Run as Administrator' -> follow the on-screen prompts.
You may refer to the link on essential Processes needed to run Windows http://bit.ly/5XNHTe
Hope this helps.
sbalu571
14 Posts
0
March 24th, 2013 23:00
Hi,
Thanks for your kind response
Regs,
Balu
DELL-Appu S
4 Operator
•
3.1K Posts
0
March 27th, 2013 02:00
Hi Balu,
I'm glad that you've found the information helpful. Do reach out in case you need any further assistance.
sbalu571
14 Posts
0
March 28th, 2013 05:00
Hello,
I have tried all your options for the noise coming out of laptop but no luck
Regs
Balu
DELL-Appu S
4 Operator
•
3.1K Posts
0
March 30th, 2013 07:00
Hi Balu,
Thank you for the response. Please determine the type of noise (grinding noise, clicking noise, beeping). You've mentioned that the sound comes after you remove the battery. Do you get the noise with the battery connected to the computer?
Please reply if you have any questions.
sbalu571
14 Posts
0
March 30th, 2013 21:00
Hello,
The sound coming when battery is connected to laptop if i remove the sound is not coming. I recorded the sound if you have any other email id then i will forward the same
Thanks
Balu
DELL-Appu S
4 Operator
•
3.1K Posts
0
April 2nd, 2013 07:00
Hi Balu,
It seems to be an issue with the battery. I would suggest you to connect an alternate battery and check if the issue persists.
Please provide me the Order no. and the name as it appears on the account via private message (click my username and then click Start Conversation) so I may access your records and check for further course of action.
I am sending you a private message with my email address.
Please reply if you have any questions.
sbalu571
14 Posts
0
April 2nd, 2013 22:00
Hello,
Thanks you for your response. I have forwarded the sound & odder details to your personal email id.
Regs,
Balu
DELL-Appu S
4 Operator
•
3.1K Posts
0
April 3rd, 2013 05:00
Hi Balu,
Thank you for the response. I have checked the audio file. It seems that the noise is coming from the fan. Did you try to connect an alternate battery and check?
Since, you have mentioned that the noise only come when you connect the battery, you may try to connect the old battery and check if the issue persists. Else, we may consider replacing the battery.
Please reply with the findings.