Congratulations on your new system purchase. We will stand by our product to fix system related issues and work is already in progress to fix fan issues.
Please private message me the order number, so that I can have a follow-up on your order until it’s delivered.
Click on my username select start conversation and send me the details.
Hi..I am having the same problem with my Inspiron 3721. Just received it on Feb 27th & the fan runs constantly when I'm using it... is there any way around this? Or do I just have to wait for a fix from Dell?? I really love this laptop otherwise...any help you can give will be greatly appreciated! :)
Thanks for your reply! I don't think I know how to do this update...is there any type of instructions? I've never done anything to do with BIOS before so I'm a little leery of doing this..
Any help you can give would be greatly appreciated!
In this link, click on download file > single file download will be selected by default > click on continue > save the file on the desktop>right click on the file and select run as administrator> follow the on screen instructions.
Please connect the Ac Adapter while updating the BIOS and do not use the system once the update is initiated and until the system restarts completely.
Hi, I've been suffering from the same problem. Just wanted to know if the BIOS update really is the solution to the constantly running and noise of the fan. It's just that I sent an email through Dell's return link stating the problem and asking for either a refund or replacment, but if this does stop the noise and the fact that the fan stays on as long as the laptop has been on itself then there'd be no need in sending it back.
M66
19 Posts
0
February 28th, 2013 22:00
how to send a private message ?
DELL-Senthil S
4 Operator
•
2.5K Posts
0
February 28th, 2013 22:00
Hi M66,
Congratulations on your new system purchase. We will stand by our product to fix system related issues and work is already in progress to fix fan issues.
Please private message me the order number, so that I can have a follow-up on your order until it’s delivered.
Click on my username select start conversation and send me the details.
Heather11
11 Posts
0
March 4th, 2013 05:00
Hi..I am having the same problem with my Inspiron 3721. Just received it on Feb 27th & the fan runs constantly when I'm using it... is there any way around this? Or do I just have to wait for a fix from Dell?? I really love this laptop otherwise...any help you can give will be greatly appreciated! :)
DELL-Senthil S
4 Operator
•
2.5K Posts
0
March 5th, 2013 05:00
Hi Heather,
For this issue BIOS update has been released on 4th March, Please download and install the same. Kindly provide me an update.
http://dell.to/QjjZDA
Please punch in the system service tag or express service code, under the BIOS category the latest BIOS is available version (A06).
Please connect the Ac Adapter while updating the BIOS and do not use the system once the update is initiated and until the system restarts completely.
Heather11
11 Posts
0
March 5th, 2013 15:00
Hi,
Thanks for your reply! I don't think I know how to do this update...is there any type of instructions? I've never done anything to do with BIOS before so I'm a little leery of doing this..
Any help you can give would be greatly appreciated!
Heather
DELL-Senthil S
4 Operator
•
2.5K Posts
0
March 7th, 2013 05:00
Hi Heather,
Please use the link below to download the updated BIOS.
http://dell.to/12p0L9G
In this link, click on download file > single file download will be selected by default > click on continue > save the file on the desktop>right click on the file and select run as administrator> follow the on screen instructions.
Please connect the Ac Adapter while updating the BIOS and do not use the system once the update is initiated and until the system restarts completely.
Let us know about the progress.
Heather11
11 Posts
0
March 8th, 2013 14:00
I just did this & so far no fan noise at all! Will keep you posted! Thank you so much! :)
Taslima
4 Posts
0
March 17th, 2013 17:00
Hi, I've been suffering from the same problem. Just wanted to know if the BIOS update really is the solution to the constantly running and noise of the fan. It's just that I sent an email through Dell's return link stating the problem and asking for either a refund or replacment, but if this does stop the noise and the fact that the fan stays on as long as the laptop has been on itself then there'd be no need in sending it back.
Heather11
11 Posts
0
March 17th, 2013 17:00
I did it & haven't had a problem with the fan since :) Hope this helps
Taslima
4 Posts
0
March 17th, 2013 17:00
Thanks :) I've been stressing over it since the first day I tried my new laptop out. I'll be installing the BIOS update nice and early in the morning.