4 Operator

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2.5K Posts

January 3rd, 2013 06:00

Hi chuckie99,

There are two different models in Inspiron 14z (1470) and Inspiron 14z (5423). The USB wake option is only available in Inspiron 1470.

Please do reply for further assistance.

6 Posts

January 4th, 2013 17:00

Thanks for the replies. Looking at the Dell site, I don't see the 1470 model listed for sale - only the 14z 5423 model.

Is the 1470 an older model? If so, why would they remove a feature like this?

4 Operator

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2.5K Posts

January 9th, 2013 12:00

Hi chuckie99,

I am sorry for the delayed response,please let us know which version of BIOS is installed in your laptop, I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.

I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag, so I may check the region/country from where the system was purchased and assist you accordingly. You could also click on Start Conversation to send a private message.

6 Posts

January 10th, 2013 07:00

The BIOS is A06

4 Operator

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2.5K Posts

January 11th, 2013 12:00

Hi chuckie99,

Please send us the system service tag through the private message, so I can check few more details and help you further.

6 Posts

January 11th, 2013 12:00

How do I send a private message?

1 Message

August 13th, 2014 20:00

I am also wondering the same thing. I'm using my 5423 with an external monitor and would like to wake the laptop from sleep via a USB keyboard. I don't see the option anywhere in the BIOS.

It would be nice if the original problem was resolved in this thread for other people to see.

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