Please ensure that the vents of the system are clean and allow free circulation of air inside the system. You may use a can of compressed air to clean the vents. Before you clean the air vents of system:
Turn off the System.
Unplug the AC Adapter.
Remove the Battery.
For more information on cleaning the vents, please visit the link: http://dell.to/SAep59
Once you clean the air vents, check if you face the same issue after that.
If the issue still persists, you can update the BIOS to latest version.
Note: Make sure the ac adapter is connected and the battery is charged 10% or above to update the BIOS. Also, disconnect all the external peripherals before updating the BIOS. All the programs should be closed and documents saved.
Once the BIOS is downloaded on the desktop, right click on it and select “Run as administrator”.
Follow the prompts on screen and restart your computer.
You can also check the CPU usage of your computer(please ensure you check it when system fan is making noise).
To check CPU usage:
Start the Task Manager by pressing the Ctrl, Alt and Delete at the same time.
This will show a screen with several options.
Choose "Start Task Manager." This will open the Task Manager Program window.
Click the "Performance" tab. In this screen, the first box shows the percentage of CPU usage.
Then click on CPU tab once and check for the application with the maximum CPU usage.
Right click on that application (make a note of the process) and click ‘End process tree’.
Check if the same issue occurs.
In case the issue is still not fixed, you can run hardware diagnostics to check the functionality of system hardware.
You can follow the steps below to run hardware diagnostic test on your computer:
Please restart the system.
As soon as you see the blue Dell logo, start tapping the ‘F12’ key.
Note: If you wait too long and the Microsoft Windows appears, then continue to wait until you see the Windows desktop. Now shutdown your computer and try again.
After we have pressed ‘F12’ key then a new window will appear. Now highlight the “Diagnostics” and press ‘Enter’ to initiate EPSA diagnostics.
The ePSA starts running the ‘quick test’ without waiting for user input.
To select a specific device (System fan in this case) to test, you can tap the Esc key and run test on the specific component.
You can choose between ‘Quick’ and ‘Thorough’ test modes to check the system hardware.
Run Thorough test on the system fan.
You would also be able to check the current, high and low system temperature as well.
You can run a diagnostic test on your computer from the steps above. If there is any malfunction with the system fan, the tests will let you know.
(Click image for enlarged view)
You can also check the maximum temperature your computer should have, current temperature and the low temperature with this test. As an example an image is shown above.
DELL-Chinmay S
4 Operator
•
1.8K Posts
0
January 3rd, 2013 06:00
Hi Mark,
Please ensure that the vents of the system are clean and allow free circulation of air inside the system. You may use a can of compressed air to clean the vents. Before you clean the air vents of system:
For more information on cleaning the vents, please visit the link: http://dell.to/SAep59
Once you clean the air vents, check if you face the same issue after that.
If the issue still persists, you can update the BIOS to latest version.
Note: Make sure the ac adapter is connected and the battery is charged 10% or above to update the BIOS. Also, disconnect all the external peripherals before updating the BIOS. All the programs should be closed and documents saved.
Link to download the latest BIOS is: http://dell.to/UpMwKr
Steps to download drivers:-
You can also check the CPU usage of your computer(please ensure you check it when system fan is making noise).
To check CPU usage:
You can follow the steps below to run hardware diagnostic test on your computer:
Note: If you wait too long and the Microsoft Windows appears, then continue to wait until you see the Windows desktop. Now shutdown your computer and try again.
Please share the findings.
Maryws07
1 Rookie
•
17 Posts
0
January 3rd, 2013 06:00
But can you please tell me if my temperatures are above normal?
And if above,by how much. How are your idling temperatures?
DELL-Chinmay S
4 Operator
•
1.8K Posts
0
January 4th, 2013 07:00
Hi Mark,
You can run a diagnostic test on your computer from the steps above. If there is any malfunction with the system fan, the tests will let you know.
You can also check the maximum temperature your computer should have, current temperature and the low temperature with this test. As an example an image is shown above.
Please reply for further clarifications.