You may try the steps mentioned in this article http://dell.to/XY2NoF Choose 'Click here to change the Operating System' if you are using a different operating system.
If the above steps do not work, you may perform PC Restore, which means taking the computer back to factory defaults. Here is the link http://dell.to/VpM12n Note: This step leads to complete data loss including pictures, music files, videos, documents and software's.
DELL-Appu S
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February 7th, 2013 14:00
Hi Sweetie2013,
You may try the steps mentioned in this article http://dell.to/XY2NoF
Choose 'Click here to change the Operating System' if you are using a different operating system.
If the above steps do not work, you may perform PC Restore, which means taking the computer back to factory defaults. Here is the link http://dell.to/VpM12n
Note: This step leads to complete data loss including pictures, music files, videos, documents and software's.
Hope this helps.