Guys, any help? I'm uninstalling and reinstalling the AMD driver, and I'm getting nothing. I'm ready to take this piece of junk out back with a sledgehammer if I get no resolution on this.

Here's the log I get when I try to install the Intel drivers.

[03/12/13 00:11:15] Update Package Execution Started

[03/12/13 00:11:15] Original command line: "C:\Users\Alex\Desktop\Video_Driver_HWM8D_WN_8.15.10.2696_A03.EXE"

[03/12/13 00:11:15] DUP Framework EXE Version: 3.0.93.1

[03/12/13 00:11:15] DUP Release: HWM8DX00-00

[03/12/13 00:11:15] Intializing framework...

[03/12/13 00:11:21] logo.png

[03/12/13 00:11:30] User Command: attended

[03/12/13 00:11:30] DUP Capabilities Value: 8388607 (0x7FFFFF)

[03/12/13 00:11:30] DUP Vendor Software Version: 8.15.10.2696

[03/12/13 00:11:30] Local System/Model Compatible with this Package? Yes

[03/12/13 00:11:30] Local System OS Version: 6.2.0.0

[03/12/13 00:11:30] OS Compatible with this Package? Unknown

[03/12/13 00:11:30] Local System OS Language: Unknown

[03/12/13 00:11:30] Language Compatible with this Package? Unknown

[03/12/13 00:13:02] Identified Behavior : attended

[03/12/13 00:13:02] Temporary payload log file name: C:\ProgramData\dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\DUP8FE6.tmp

[03/12/13 00:13:02] Translated Command Line : setup.exe /report "C:\ProgramData\dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\DUP8FE6.tmp"

[03/12/13 00:13:02] Path : C:\ProgramData\dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03

[03/12/13 00:13:02] Identified Behavior : attended

[03/12/13 00:13:26] Append Vendor Software Log: C:\ProgramData\dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\DUP8FE6.tmp

[03/12/13 00:13:26]

--- Start of Vendor Software Log ---

[03/12/13 00:13:26] Unicode payload log file detected.

[03/12/13 00:13:26] >>> 3/12/2013 00:13:17:903

[Install Configuration]

 Installer Version: 1.4.34.0

 Compile date = Mon Oct  3 18:09:30 2011

 OS command line = "C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Setup.exe" /report "C:\ProgramData\dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\DUP8FE6.tmp"

 Effective command line = /report "C:\ProgramData\dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\DUP8FE6.tmp"

 Windows Version = Windows 8

 Platform = 64 bit

 Core Version = 3.0.1 (IIF2++)

 System up time = 773 sec

 Source: C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03

[Languages]

 0401 - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\ar-SA\setup.exe.mui

 0405 - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\cs-CZ\setup.exe.mui

 0406 - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\da-DK\setup.exe.mui

 0407 - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\de-DE\setup.exe.mui

 0408 - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\el-GR\setup.exe.mui

 0409 - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\en-US\setup.exe.mui

 0C0A - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\es-ES\setup.exe.mui

 040B - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\fi-FI\setup.exe.mui

 040C - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\fr-FR\setup.exe.mui

 040D - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\he-IL\setup.exe.mui

 041A - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\hr-HR\setup.exe.mui

 040E - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\hu-HU\setup.exe.mui

 0410 - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\it-IT\setup.exe.mui

 0411 - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\ja-JP\setup.exe.mui

 0412 - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\ko-KR\setup.exe.mui

 0414 - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\nb-NO\setup.exe.mui

 0413 - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\nl-NL\setup.exe.mui

 0415 - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\pl-PL\setup.exe.mui

 0416 - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\pt-BR\setup.exe.mui

 0816 - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\pt-PT\setup.exe.mui

 0418 - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\ro-RO\setup.exe.mui

 0419 - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\ru-RU\setup.exe.mui

 041B - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\sk-SK\setup.exe.mui

 0424 - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\sl-SI\setup.exe.mui

 041D - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\sv-SE\setup.exe.mui

 041E - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\th-TH\setup.exe.mui

 041F - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\tr-TR\setup.exe.mui

 0804 - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\zh-CN\setup.exe.mui

 0404 - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\zh-TW\setup.exe.mui

 User default LangID: 0x409

 User default UI language: 0x409

 Loaded language 0409

[Checking requirements]

 Checking for admin rights

 Admin rights OK

 Checking OS

 OS check OK

 Checking .NET configuration

 Check Pass.  Found ID: 8 , Min ID: 4

 .NET check OK

[Scanning drivers]

 Scanning drivers

 Found INF = C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Graphics\kit43850.inf

 Found INF = C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\ibxHDMI\IntcDAud.inf

 [INF Info]

   INF = C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Graphics\kit43850.inf

*   Section Key not found in INF

   Date = 03/19/2012

   Version = 8.15.10.2696

   ClassGUID = {4D36E968-E325-11CE-BFC1-08002BE10318}

   PackageInfo.Name = Graphics

   PackageInfo.Sequence = 0

   Manufacturer = IntelGfx,NTamd64.5.1,NTamd64.6.0,NTamd64.6.2

   Resolved Manufacturer = IntelGfx.NTamd64.6.2

   Inf supports 64 bit.

!   Error locating a device section. Skipping inf

 [INF Info]

   INF = C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\ibxHDMI\IntcDAud.inf

*   Section Key not found in INF

   Date = 12/06/2011

   Version = 6.14.00.3090

   ClassGUID = {4D36E96C-E325-11CE-BFC1-08002BE10318}

   PackageInfo.Name = DAUDIO

   PackageInfo.Sequence = 0

   Manufacturer = Intel,NTAMD64.6.0,NTAMD64.6.1

   Resolved Manufacturer = Intel.NTAMD64.6.1

   Inf supports 64 bit.

   Description: Intel(R) Display Audio

   HardwareID = IntcDAudModel7,HDAUDIO\FUNC_01&VEN_8086&DEV_2805&SUBSYS_80860101,HDAUDIO\FUNC_01&VEN_8086&DEV_2805

   Description: Intel(R) Display Audio

   HardwareID = IntcDAudModel7,HDAUDIO\FUNC_01&VEN_8086&DEV_2806&SUBSYS_80860101,HDAUDIO\FUNC_01&VEN_8086&DEV_2806

   Matched HardwareID = HDAUDIO\FUNC_01&VEN_8086&DEV_2806&SUBSYS_80860101

   Installed Driver = {4d36e96c-e325-11ce-bfc1-08002be10318}\0001

   Matched HardwareID = HDAUDIO\FUNC_01&VEN_8086&DEV_2806

   Installed Driver = {4d36e96c-e325-11ce-bfc1-08002be10318}\0001

 Removed C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Graphics\kit43850.inf

 Checking 4 part DID's

 4ID check OK

* GFX HW not found; disabling HDMI driver install

 Removed INF = C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\ibxHDMI\IntcDAud.inf

!   Didn't find any INF's that match active hardware

IIF will NOT initiate reboot

Exit code = 0xA005

ResultCode = 40965

<<< 3/12/2013 00:13:26:921

[03/12/13 00:13:26]

--- End of Vendor Software Log ---

[03/12/13 00:13:26] Vendor Software Return Code: 5

[03/12/13 00:13:30] logo.png

[03/12/13 00:13:30] Name of Exit Code: DEP_HARD_ERROR

[03/12/13 00:13:30] Exit Code set to: 4 (0x4)

[03/12/13 00:13:30] Result: FAILURE

[03/12/13 00:13:32] Name of Exit Code: DEP_HARD_ERROR

[03/12/13 00:13:32] Execution terminated at date-time 03/12/13 00:13:32

[03/12/13 00:13:32] ######

਍਍[03/12/13 13:13:27] Update Package Execution Started

[03/12/13 13:13:27] Original command line: "C:\Users\Alex\Desktop\Video_Driver_HWM8D_WN_8.15.10.2696_A03.EXE"

[03/12/13 13:13:27] DUP Framework EXE Version: 3.0.93.1

[03/12/13 13:13:27] DUP Release: HWM8DX00-00

[03/12/13 13:13:27] Intializing framework...

[03/12/13 13:13:33] logo.png

[03/12/13 13:13:40] User Command: attended

[03/12/13 13:13:40] DUP Capabilities Value: 8388607 (0x7FFFFF)

[03/12/13 13:13:40] DUP Vendor Software Version: 8.15.10.2696

[03/12/13 13:13:40] Local System/Model Compatible with this Package? Yes

[03/12/13 13:13:40] Local System OS Version: 6.2.0.0

[03/12/13 13:13:40] OS Compatible with this Package? Unknown

[03/12/13 13:13:40] Local System OS Language: Unknown

[03/12/13 13:13:40] Language Compatible with this Package? Unknown

[03/12/13 13:14:07] Identified Behavior : attended

[03/12/13 13:14:07] Temporary payload log file name: C:\ProgramData\dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\DUP229.tmp

[03/12/13 13:14:07] Translated Command Line : setup.exe /report "C:\ProgramData\dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\DUP229.tmp"

[03/12/13 13:14:07] Path : C:\ProgramData\dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03

[03/12/13 13:14:07] Identified Behavior : attended

[03/12/13 13:15:14] Append Vendor Software Log: C:\ProgramData\dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\DUP229.tmp

[03/12/13 13:15:14]

--- Start of Vendor Software Log ---

[03/12/13 13:15:14] Unicode payload log file detected.

[03/12/13 13:15:14] >>> 3/12/2013 13:14:31:407

[Install Configuration]

 Installer Version: 1.4.34.0

 Compile date = Mon Oct  3 18:09:30 2011

 OS command line = "C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Setup.exe" /report "C:\ProgramData\dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\DUP229.tmp"

 Effective command line = /report "C:\ProgramData\dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\DUP229.tmp"

 Windows Version = Windows 8

 Platform = 64 bit

 Core Version = 3.0.1 (IIF2++)

 System up time = 155 sec

 Source: C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03

[Languages]

 0401 - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\ar-SA\setup.exe.mui

 0405 - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\cs-CZ\setup.exe.mui

 0406 - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\da-DK\setup.exe.mui

 0407 - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\de-DE\setup.exe.mui

 0408 - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\el-GR\setup.exe.mui

 0409 - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\en-US\setup.exe.mui

 0C0A - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\es-ES\setup.exe.mui

 040B - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\fi-FI\setup.exe.mui

 040C - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\fr-FR\setup.exe.mui

 040D - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\he-IL\setup.exe.mui

 041A - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\hr-HR\setup.exe.mui

 040E - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\hu-HU\setup.exe.mui

 0410 - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\it-IT\setup.exe.mui

 0411 - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\ja-JP\setup.exe.mui

 0412 - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\ko-KR\setup.exe.mui

 0414 - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\nb-NO\setup.exe.mui

 0413 - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\nl-NL\setup.exe.mui

 0415 - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\pl-PL\setup.exe.mui

 0416 - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\pt-BR\setup.exe.mui

 0816 - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\pt-PT\setup.exe.mui

 0418 - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\ro-RO\setup.exe.mui

 0419 - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\ru-RU\setup.exe.mui

 041B - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\sk-SK\setup.exe.mui

 0424 - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\sl-SI\setup.exe.mui

 041D - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\sv-SE\setup.exe.mui

 041E - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\th-TH\setup.exe.mui

 041F - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\tr-TR\setup.exe.mui

 0804 - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\zh-CN\setup.exe.mui

 0404 - C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Lang\zh-TW\setup.exe.mui

 User default LangID: 0x409

 User default UI language: 0x409

 Loaded language 0409

[Checking requirements]

 Checking for admin rights

 Admin rights OK

 Checking OS

 OS check OK

 Checking .NET configuration

 Check Pass.  Found ID: 8 , Min ID: 4

 .NET check OK

[Scanning drivers]

 Scanning drivers

 Found INF = C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Graphics\kit43850.inf

 Found INF = C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\ibxHDMI\IntcDAud.inf

 [INF Info]

   INF = C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Graphics\kit43850.inf

*   Section Key not found in INF

   Date = 03/19/2012

   Version = 8.15.10.2696

   ClassGUID = {4D36E968-E325-11CE-BFC1-08002BE10318}

   PackageInfo.Name = Graphics

   PackageInfo.Sequence = 0

   Manufacturer = IntelGfx,NTamd64.5.1,NTamd64.6.0,NTamd64.6.2

   Resolved Manufacturer = IntelGfx.NTamd64.6.2

   Inf supports 64 bit.

!   Error locating a device section. Skipping inf

 [INF Info]

   INF = C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\ibxHDMI\IntcDAud.inf

*   Section Key not found in INF

   Date = 12/06/2011

   Version = 6.14.00.3090

   ClassGUID = {4D36E96C-E325-11CE-BFC1-08002BE10318}

   PackageInfo.Name = DAUDIO

   PackageInfo.Sequence = 0

   Manufacturer = Intel,NTAMD64.6.0,NTAMD64.6.1

   Resolved Manufacturer = Intel.NTAMD64.6.1

   Inf supports 64 bit.

   Description: Intel(R) Display Audio

   HardwareID = IntcDAudModel7,HDAUDIO\FUNC_01&VEN_8086&DEV_2805&SUBSYS_80860101,HDAUDIO\FUNC_01&VEN_8086&DEV_2805

   Description: Intel(R) Display Audio

   HardwareID = IntcDAudModel7,HDAUDIO\FUNC_01&VEN_8086&DEV_2806&SUBSYS_80860101,HDAUDIO\FUNC_01&VEN_8086&DEV_2806

   Matched HardwareID = HDAUDIO\FUNC_01&VEN_8086&DEV_2806&SUBSYS_80860101

   Installed Driver = {4d36e96c-e325-11ce-bfc1-08002be10318}\0001

*   Section Key not found in INF

   Matched HardwareID = HDAUDIO\FUNC_01&VEN_8086&DEV_2806

   Installed Driver = {4d36e96c-e325-11ce-bfc1-08002be10318}\0001

*   Section Key not found in INF

 Removed C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\Graphics\kit43850.inf

 Checking 4 part DID's

 4ID check OK

* GFX HW not found; disabling HDMI driver install

 Removed INF = C:\ProgramData\Dell\drivers\Video_Driver_HWM8D_WN_8.15.10.2696_A03\ibxHDMI\IntcDAud.inf

!   Didn't find any INF's that match active hardware

IIF will NOT initiate reboot

Exit code = 0xA005

ResultCode = 40965

<<< 3/12/2013 13:15:14:607

[03/12/13 13:15:14]

--- End of Vendor Software Log ---

[03/12/13 13:15:14] Vendor Software Return Code: 5

[03/12/13 13:15:21] logo.png

[03/12/13 13:15:21] Name of Exit Code: DEP_HARD_ERROR

[03/12/13 13:15:21] Exit Code set to: 4 (0x4)

[03/12/13 13:15:21] Result: FAILURE

[03/12/13 13:15:35] Open file: C:\ProgramData\Dell\UpdatePackage\Log\Video_Driver_HWM8D_WN_8.15.10.2696_A03.txt

I really want an answer on why this isn't working.

I have exactly the same problem. The Intel driver that is on the system is not correctly signed so Metro apps (such as Netflix) cannot run. 'Windows 8' PC, no it isn't. I am very frustrated with this situation too, even the error message is next to useless. Come on Dell, this really isn't good enough. I don't think I could recommend Dell computers for Win8 given this experience. 

Q. Does anyone from Dell care?

This is ridiculous!!

I am having the same issue with my FIRST Dell laptop i have ever purchased!

i tried everything and followed Dell's Install Drivers in the Correct Order http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&docid=268873&l=en&s=gen&DoNotRedirect=y&dgc=IR&cid=254348&lid=4672891 and i get the same error message:

The computer does not meet the minimum requirements for installing this software

All drivers where downloaded from http://www.dell.com/support/troubleshooting/us/en/19/Servicetag/97DJGW1 #mce_temp_url#

And when i tried installing AMD catalyst drivers nothing happened, when i checked device manager under display adapters i get 2 standard VGA Graphics Adapter but one has a yellow exlamation mark!

Been 2 days since trying to install the VGA drivers and couldn't find any helpful info

Inspiron 15 3521

what really amuses me that the OP started this thread on  03-11-2013  and till that date none from Dell has responded

Bumping this up!

Same problem here and i have a question... i have delete the recovery partions for my own reasons and now i cant reinstall windows with dell product key i think... Now if reinstall widnows 7 can after install the driver without having problems????????. (sorry for my bad english) thanks..

Someone from dell please response..... its a joke i choose dell laptops beacause dell has good support for customers.. and i dont see this here...!!!!!!!

Inspiron 15R is very similar to my laptop (Vostro 3560).  I ran into this same issue.  If you just lookup the model of the laptop in the support drivers, you'll see the HD4000 and the AMD drivers.  Since you have hybrid graphics, you use the AMD one ONLY!!  The HD4000 driver is for laptops that ONLY have HD4000.  Uninstall any AMD/Intel graphics packages you may have installed and then run the AMD driver ONLY.  it will include the HD4000 drivers in it as well.  Hope this helps!

will try it out and let you know.

Thanks for your reply

Thanks for your help bro!

As far as i remember I tried it before on one of my fresh windows install and the same thing occurred. That's what lead me to install Intel's drivers

Ok uninstalled both AMD and Intel's graphics drivers completely. Then Installed Dell's AMD drivers alone and rebooted.

After rebooting i get under display adapters in device manager 2 Standard VGA Graphics Adapter. But one of them has the yellow exclamation mark. And when i try launching Catalyst i get this error:

Catalyst control cannot be started.

There are currently no settings that can be configured using catalyst control center.

I attached 2 images describing my issues.

Looks like you have driver fusion...  Sigh...  Lord knows what's gotten messed up with that.  Have a spare HDD?  Drop it in there and try a fresh install?  If not, maybe uninstall the Dell package, reboot, remove both standard vga drivers in device manager and then run the package from Dell again?

this sucks badly bro!!!

Thats my first and LAST Dell product ill ever purchase, AND i will never ever recommend anyone to purchase their products mainly to the lack of support!

Should have gone for Lenovo or HP laptop for less price and better quality/support!