I must appreciate the ease with which you are handling this technical issue on your computer.
The problem could be with the connection of the MSATA on the motherboard. I would like you to try the below mentioned steps before coming to a conclusion.
Please set the BIOS to default state, to do that please follow the below mentioned steps:
Press during POST to enter the system setup program.
Press to reset the setup defaults.
Press , select Save changes and reboot, and press to save configuration changes.
Now check in BIOS if the MSATA drive is detected.
If the MSATA is not detected in BIOS, try reseating the MSATA or try another MSATA on the motherboard and check in BIOS if it is detected. If the new MSATA is not detected in BIOS, then the problem is with the motherboard.
If the new MSATA is detected in BIOS, please run the diagnostics with the new MSATA and check.
To run diagnostics please follow the below mentioned steps:
Restart the computer.
Keep tapping the F12 key on the Dell Logo Screen.
From the One time boot menu select Diagnostics and Press Enter.
It runs a test on all the hardware components.
If it test fails please capture the error code and let me know the error code, I would tell you the next course of action.
I understand that the MSATA drive is not detected I BIOS as a bootable device. To configure MSATA drive as a bootable device we need to install the operating system in the MSATA drive to make it a bootable device.
I would like to know if the MSATA drive in the system has the operating system installed in it. Or is the MSATA drive used as a system cache device.
There seems to be an issue with the BIOS. If you have BIOS version 10, it should be ok, Versions 11 and 12 have issues.
If you have a few minutes hours, please read THIS THREAD.
DELL-Terry B is trying to gather information to get this corrected. The more you read, the more you'll understand what happened and Dell is working to correct this. May I suggest that if you have information to add, please post in the thread and that way you'll get updates when the newer BIOS is released.
It seems that there are other members with the issues. BIOS A10 was what came on their systems and it seemed to work. BIOS A11 and A12 seemed to have issues. Dell-Terry B is working with the members in that thread to help get this corrected. The last I was reading, they were comparing screenshots of the BIOS.
Yes, you would not find the option of mSATA in the boot order menu. But the Main pages gives you the information if the mSATA is present in the computer.
mSATA cannot be used as a storage device, not for installing the software on it or running any applications from it. It is used to enhance the system speed using technologies such as Intel® Smart Response Technology and Intel® Rapid Start Technology.
Restart the computer and press F2 on Dell logo to enter the BIOS. Use right arrow key to go to “Advanced” tab and highlight “SATA Operation” using the down arrow key and press enter, select “Intel Smart Response Technology” and press enter again. Save and exit the BIOS using F10 key.
Once the computer boots to Windows download and install “Intel Rapid Storage Technology” software from the link provided below.
<ADMIN NOTE: Broken link has been removed / replaced from this post by Dell>
Follow the below mentioned instructions to set the mSATA hard drive as cache memory:
Click “Start”, type “Intel Rapid Storage Manager” without quotes and press enter.
The “Accelerate” button should be visible at the top of the Intel Rapid Storage Technology manager application window.
Click the “Accelerate” button, and a page titled “Intel Smart Response Technology” will appear.
Click the “Enable acceleration” link in the middle of the Smart Response window.
A window titled “Enable Acceleration” for configuring Smart Response will pop up.
Follow the onscreen instructions in the “Enable Acceleration” window to complete configuration of Smart Response.
Select the SSD to be used as a cache device.
Select the size from the SSD to be allocated for the cache memory. Any remaining space on the SSD may be used for data storage. A simple data disk labeled “Volume_0000” will be automatically created.
Select the drive (or RAID volume) to be accelerated. It is highly recommended to accelerate the system volume or system disk for maximum performance.
Select the acceleration mode. By default, Enhanced mode is selected. See “How to use Smart Response” for more details regarding Enhanced and Maximized modes.
Once the system is configured for Smart Response, the system will automatically begin to use the cache to enhance system performance by storing frequently used data on the cache device (mSATA), so that it can be retrieved faster than data stored on the HDD.
DELL-Nikhil D1
4 Operator
•
2.6K Posts
0
January 29th, 2013 01:00
Hi rakita,
I must appreciate the ease with which you are handling this technical issue on your computer.
The problem could be with the connection of the MSATA on the motherboard. I would like you to try the below mentioned steps before coming to a conclusion.
Please set the BIOS to default state, to do that please follow the below mentioned steps:
If the MSATA is not detected in BIOS, try reseating the MSATA or try another MSATA on the motherboard and check in BIOS if it is detected. If the new MSATA is not detected in BIOS, then the problem is with the motherboard.
If the new MSATA is detected in BIOS, please run the diagnostics with the new MSATA and check.
To run diagnostics please follow the below mentioned steps:
Kindly post the results.
rakita
25 Posts
0
January 29th, 2013 23:00
Hello.
I have done all the above steps and i have run the diagnostics (all PASS without errors).
lets Summarize:
1. Bios(A12) detects the mSATA(ADATA SX300) in the first screen
2. Windows 8 detect the mSATA in both SATA mode.
3. Intel smart response technology works if i choice the mSATA as cache driver in SATA mode IRST
But mSATA does not appears in Boot order devices(Bios advance screen) to boot from.
DELL-Nikhil D1
4 Operator
•
2.6K Posts
0
February 2nd, 2013 03:00
Hi rakita,
I understand that the MSATA drive is not detected I BIOS as a bootable device. To configure MSATA drive as a bootable device we need to install the operating system in the MSATA drive to make it a bootable device.
I would like to know if the MSATA drive in the system has the operating system installed in it. Or is the MSATA drive used as a system cache device.
Please reply for further help.
rakita
25 Posts
0
February 2nd, 2013 06:00
I dont think that is the Problem !!!
Other Devices which have no bootable Operating Systems on it , appears on Boot order Menu in bios such HDD2, DVD driver etc. etc.
Bios configuration is SATA MODE --AHCI ......No intel stuff.
My mSATA has a bootble operating system on it.
in the moment i boot from mSATA but from SATA slot with a adapter (mSATA to SATA)!!!
Same SSD which are on mSATA slot , does NOT appears in Boot order Menu in Bios--advance!
Thats is the Problem!.
i think that is a BIOS or mSATA slot problem .
PudgyOne
9 Legend
•
30.3K Posts
0
February 5th, 2013 10:00
rakita,
There seems to be an issue with the BIOS. If you have BIOS version 10, it should be ok, Versions 11 and 12 have issues.
If you have a few minutes hours, please read THIS THREAD.
DELL-Terry B is trying to gather information to get this corrected. The more you read, the more you'll understand what happened and Dell is working to correct this. May I suggest that if you have information to add, please post in the thread and that way you'll get updates when the newer BIOS is released.
Rick
Dell-Rajesh R
4 Operator
•
3.3K Posts
0
February 5th, 2013 10:00
Hi rakita,
I am posting on behalf of my colleague DELL-Nikhil D.
In the Boot options, we can find the mSATA/ SATA/SSD drive as hard drive. There is no possibility for the SATA drives to be shown in Boot order.
Below picture would give you a clear Idea about the boot order:
Awaiting your response!
rakita
25 Posts
0
February 5th, 2013 11:00
Meanwiile i have tried bios version A08 but this does also not to work.!
I have read somewhere that the mSATA slot a SATA II and not SATA III is !!!
Is this true ?
PudgyOne
9 Legend
•
30.3K Posts
0
February 5th, 2013 11:00
rakita,
It seems that there are other members with the issues. BIOS A10 was what came on their systems and it seemed to work. BIOS A11 and A12 seemed to have issues. Dell-Terry B is working with the members in that thread to help get this corrected. The last I was reading, they were comparing screenshots of the BIOS.
Rick
rakita
25 Posts
0
February 5th, 2013 11:00
My BIOS version is A12.
In the DELL support Site , i see only as previous versions A11, A8 but not A10 for download.
Where can i download the A10 version ?
Inspiron 17r SE
PudgyOne
9 Legend
•
30.3K Posts
0
February 5th, 2013 12:00
rakita,
I don't know about that. Ask that question in the other thread.
Rick
rakita
25 Posts
0
February 5th, 2013 22:00
To Rajesh R.
No.
In the Hard Drive Sub menu does also not appears the mSATA!!!
rakita
25 Posts
0
February 6th, 2013 09:00
Yes .
The Main Pages (first Bios menu) detect successfully the mSATA .!!.
I have insered myself (ADATA SX300 128GB).I
If the mSATA does not appears in Boot order Menu (as you say) , how can i boot then from mSATA slot ?
Dell-Rajesh R
4 Operator
•
3.3K Posts
0
February 6th, 2013 09:00
Hi rakita,
Yes, you would not find the option of mSATA in the boot order menu. But the Main pages gives you the information if the mSATA is present in the computer.
Awaiting your response!
Dell-Rajesh R
4 Operator
•
3.3K Posts
0
February 8th, 2013 09:00
Hi rakita,
mSATA cannot be used as a storage device, not for installing the software on it or running any applications from it. It is used to enhance the system speed using technologies such as Intel® Smart Response Technology and Intel® Rapid Start Technology.
Restart the computer and press F2 on Dell logo to enter the BIOS. Use right arrow key to go to “Advanced” tab and highlight “SATA Operation” using the down arrow key and press enter, select “Intel Smart Response Technology” and press enter again. Save and exit the BIOS using F10 key.
Once the computer boots to Windows download and install “Intel Rapid Storage Technology” software from the link provided below.
<ADMIN NOTE: Broken link has been removed / replaced from this post by Dell>
Follow the below mentioned instructions to set the mSATA hard drive as cache memory:
Once the system is configured for Smart Response, the system will automatically begin to use the cache to enhance system performance by storing frequently used data on the cache device (mSATA), so that it can be retrieved faster than data stored on the HDD.
Awaiting your response!
rakita
25 Posts
0
February 10th, 2013 04:00
No.
I have already done this steps!. and its working.
I dont wont to use the mSATA as cacher driver!