My wife was surfing the net and watching TV last night when her Inspiron M5030 got the blue screen of death. There have been no other errors or performance issues until now. When she tried to reboot, the laptop just gave 7 loud beeps over and over. Followed the suggestions found elsewhere in this forum, disconnected the power cord, removed battery, held start button down for 30 secs, tried to reboot, but got the same result.
Inspiron 15 (M5030)
Service Tag:
<
ADMIN NOTE: Service tag removed per privacy policy>
After browsing this forum I've found a lot of people have had the 7 beeps on start up issue with the M5030. I've had really good experience with Dell over the past 8 years, so it's sad to see so many bad comments about them here. In my company, if there's a known problem you just do the right thing, period.
The warranty is up so does anyone have any suggestions??
Dell won't help you are out of luck. However if you follow these instructions you can get the computer back on. turn it on, Wrap the laptop in a heavy blanket, let it stay on for 30-45 minutes. Turn it off then turn it right back on again. This consistently works for us. We don't let the computer shut down, restart or go to sleep anymore just leave it on. Dell fixed one once out of warranty but it happened again and they refused. No more dell purchases for me.
This is a well documented issue with this mother board. Replacing/repairing is really not a fix the problem always comes back. Dell fixed many for a long time out of warranty, but I think they are finally done. This was a very low end model to begin with. Sorry to say, but I think you're just out of luck with this one. Mine has been in the trash for a long time. Now my Inspiron has been rock solid and I think it's about six years now. We use many, many, dell laptops in our office and don't have problems. This model was a lemon. Sorry...
This was indeed a very poorly designed laptop...but in many cases it was fixable....for a long term. My daughter had one and just after the warranty expired.... it did too. I tried the fixes on the net but they always failed also. Then I thought "this is a heat problem with the GPU (usually) and no one is addressing the root cause. I re initiated one of the fixes (heating the board) and after cooling I installed heavy copper heatsinks to the chips that had foam as a heatsink. That laptop has not stopped since (over 1 year). Again addressing the real problem not the peripherals was the right solution. I squeezed the lemon out of that unit
My Inspiron M5030 went dark with the seven beeps on startup attempt too. What brand computer would you recommende. I also am going to try the home remedy with the foil and heat gun.
Too late I had the whole laptop scrapped. I tried all the fixes on the internet and all that I have heared about and none of them worked. I even tried them twice and nothing.
Hello I'm also experiencing the 7 beeps issue and woukd like a solution . I'm out of warranty and have not been able to use this laptop for about 2 years now. Im going to school in a few weeks and could really use it. Was about to buy a new one but i dont have the money. Thanks -gabe
This is a fixable problem but ONLY if you do exactly what is necessary......this computer was poorly designed in the interior cooling catagory and gets hot enough to unsolder the Graphics chip by itself....other posts explain how to "reflow" the motherboard to achieve reconnection so video is working again. This only is a temporal fix...the other part of a permanent fix is copper heatsinks on the Graphics chip and a complete cleaning of fans and air vents.....I had one and it is still working with this fix (2 years+ 3 years of use)....this is a very complicated fix unless you are very good at repairing laptops.....but what can you lose if you try.....its a dell doorstop without the fix.
I cant fix it and Dell wants almost 300 to fix it without any guarantee . I just bought a new computer and wont be using the old one anymore . I dont know how to pull my files off it though since it wont even turn on. I will happily sell it if you are interested
Remove the hard drive and copy the files you need using a USB connection. There are inexpensive cables available online. This is what I did with my wife's dead Dell
tljenks1939
1 Message
0
November 3rd, 2014 10:00
chiefjefe
10 Posts
0
November 3rd, 2014 12:00
Dell won't help you are out of luck. However if you follow these instructions you can get the computer back on. turn it on, Wrap the laptop in a heavy blanket, let it stay on for 30-45 minutes. Turn it off then turn it right back on again. This consistently works for us. We don't let the computer shut down, restart or go to sleep anymore just leave it on. Dell fixed one once out of warranty but it happened again and they refused. No more dell purchases for me.
abarnes3uk
2 Posts
0
November 11th, 2014 09:00
Hi Kiran,
I have the same problem with my M5030, it beeps 7 times and does not boot up.
My service tag number is Service tag removed per privacy policy>c
Regards,
Andy.
abarnes3uk
2 Posts
0
November 11th, 2014 09:00
Hi Kiran,
Not sure if you got my earlier note about my M5030 but I also have this same problem.
My service tag number is Service tag removed per privacy policy>
Appreciate your assistance and advice.
Regards,
Andy.
sue123sm
1 Message
0
January 28th, 2015 05:00
I have the same problem and tried as you suggest above. it still beeping.
pbadmin99
4 Posts
0
January 29th, 2015 07:00
This is a well documented issue with this mother board. Replacing/repairing is really not a fix the problem always comes back. Dell fixed many for a long time out of warranty, but I think they are finally done. This was a very low end model to begin with. Sorry to say, but I think you're just out of luck with this one. Mine has been in the trash for a long time. Now my Inspiron has been rock solid and I think it's about six years now. We use many, many, dell laptops in our office and don't have problems. This model was a lemon. Sorry...
jandalemarcum
15 Posts
1
January 29th, 2015 13:00
This was indeed a very poorly designed laptop...but in many cases it was fixable....for a long term. My daughter had one and just after the warranty expired.... it did too. I tried the fixes on the net but they always failed also. Then I thought "this is a heat problem with the GPU (usually) and no one is addressing the root cause. I re initiated one of the fixes (heating the board) and after cooling I installed heavy copper heatsinks to the chips that had foam as a heatsink. That laptop has not stopped since (over 1 year). Again addressing the real problem not the peripherals was the right solution. I squeezed the lemon out of that unit
Bigjo
2 Posts
0
July 31st, 2015 21:00
My Inspiron M5030 went dark with the seven beeps on startup attempt too. What brand computer would you recommende. I also am going to try the home remedy with the foil and heat gun.
Laurie121
1 Message
0
November 24th, 2015 17:00
7 beeps is what problem I'm having. Need help
Bigjo
2 Posts
1
November 25th, 2015 05:00
Too late I had the whole laptop scrapped. I tried all the fixes on the internet and all that I have heared about and none of them worked. I even tried them twice and nothing.
Gabe0417
2 Posts
0
January 20th, 2016 12:00
Hello I'm also experiencing the 7 beeps issue and woukd like a solution . I'm out of warranty and have not been able to use this laptop for about 2 years now. Im going to school in a few weeks and could really use it. Was about to buy a new one but i dont have the money. Thanks -gabe
jandalemarcum
15 Posts
0
January 20th, 2016 18:00
email me if you cannot fix it.........
jandalemarcum
15 Posts
0
January 20th, 2016 18:00
This is a fixable problem but ONLY if you do exactly what is necessary......this computer was poorly designed in the interior cooling catagory and gets hot enough to unsolder the Graphics chip by itself....other posts explain how to "reflow" the motherboard to achieve reconnection so video is working again. This only is a temporal fix...the other part of a permanent fix is copper heatsinks on the Graphics chip and a complete cleaning of fans and air vents.....I had one and it is still working with this fix (2 years+ 3 years of use)....this is a very complicated fix unless you are very good at repairing laptops.....but what can you lose if you try.....its a dell doorstop without the fix.
Gabe0417
2 Posts
0
January 20th, 2016 19:00
I cant fix it and Dell wants almost 300 to fix it without any guarantee . I just bought a new computer and wont be using the old one anymore . I dont know how to pull my files off it though since it wont even turn on. I will happily sell it if you are interested
jdc8
6 Posts
1
January 21st, 2016 05:00
Remove the hard drive and copy the files you need using a USB connection. There are inexpensive cables available online. This is what I did with my wife's dead Dell