As you have already updated the BIOS, I would request you to run the diagnostics on the system to check if there is any hardware issue.
Kindly find the steps below to perform the H/W diagnostics.
Turn the computer off >restart the computer
At the Dell logo screen, start tapping the F12 key a few times until you see the ‘One Time Boot Menu’ appear.
At the one time boot menu, press the down arrow key to highlight ‘Diagnostic’, and then press Enter to begin the PSA diagnostics. If the test fails, please make a note of any error codes listed. You can also refer to the link below.
Dell - Harish M
1.3K Posts
0
January 21st, 2013 07:00
Hi Cameron,
As you have already updated the BIOS, I would request you to run the diagnostics on the system to check if there is any hardware issue.
Kindly find the steps below to perform the H/W diagnostics.
Turn the computer off >restart the computer
At the Dell logo screen, start tapping the F12 key a few times until you see the ‘One Time Boot Menu’ appear.
At the one time boot menu, press the down arrow key to highlight ‘Diagnostic’, and then press Enter to begin the PSA diagnostics.
If the test fails, please make a note of any error codes listed. You can also refer to the link below.
http://dell.to/i5zbDR
Dell - Harish M
1.3K Posts
0
January 24th, 2013 09:00
Hi Cameron,
Unfortunately we have not received feedback from you on this topic. If you need continued support, please respond to this post.