Trembling sound 2408WFP and speaker bar

Question

I'm playing video from a WD TV Live media player to the Dell 2408WFP and Speaker bar via HDMI. I get a trembling sound. If I turn off the monitor when the video is still being played and turn it back it, it becomes normal. I don't seem to have the same issue with another Sumsung monitor. It sounds to me that the monitor is having problems passing through the sound to the speakers. Any ideas? Thanks.

sandeep_par · Answer

Hi delingren,

Welcome to the community.

Please let me know the model number for the sound bar that you have installed on the Monitor. Also, let me know if you have checked the same sound bar on the different monitor as well.

If possible connect a different speakers or headphones to the system to check if the problem persists there as well.

Thanks and Regards
Sandeep P
#iworkfordell

delingren · Answer

2408FWP monitor & AX 510 speaker bar

I don't have another monitor with an HDMI connector to test. But I tried a headphone and it has the same problem. So I think the problem is that the monitor is not passing through the audio correctly.

I'll try to find another HDMI source to test. This particular source works fine with an HDTV though.

sandeep_par · Answer

Hi delingren,

Thanks for your reply. Please check the audio with a different source so we can isolate the point of failure.

Kindly let us know the results of the same so we can advise you further.

Thanks and Regards
Sandeep P
#iworkfordell

delingren · Answer

Tried a Surface RT and a PC. Same problem.

sandeep_par · Answer

Hi delingren,

Thanks for your reply. Kindly connect the sound bar directly to the WD Live TV instead of connecting it through Monitor audio out.

Please check the same and let us know if you still get the trembling noise. If you have any further queries please feel free to contact us.

Thanks and Regards
Sandeep P
#iworkfordell

Monitors

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