Dell Inspiron 7520 Driver Installation Problems

Question

Hi, I just bought an Insprion 7520, and upgraded the windows os to ultimate. However after reading few reviews of this os, I wanted to switch back to Home Premium so that it would be like I bought it. However after installing Home Premium, some of the drivers that I downloaded from the Dell Drivers and Downloads website were unable to install. These problems have also lowered the laptops score in the Windows Performance Index. The GRAPHICS score went from 6.6 to 5.6 and RAM socre 7.9 to 7.7. The list is below (this is not the complete one but I think these are the most significant ones): -Intel Rapid Start Technology : 'The system does not meet the requirements' (It did when I bought it. What has changed I cannot understand.) -Seagate Firmware v 0005DEM1, A05 : Got a FAILED message in the dos screen. -Dell-Hardware version GS002D, A02 : Got a message saying 'Not compatible with x64 systems'. I have the service tag and the express service code if needed. Thanks.

DELL-Manshu S · Accepted Answer

Hi Atakanokan,

Welcome to the Community.

Did you install the operating system using the DVD sent with the system?

Please ensure that you install the drivers in correct order. You may refer to the link mentioned below:

http://dell.to/X1IKGu

Thanks & Regards
Manshu S
#iworkfordell

atakanokan · Answer

Hi Manshu,

Thanks for the fast reply. I did install the operating system with the one that came out of the Dell box, however I installed the drivers in the order that the Drivers and Downloads page had, which is alphabetical I guess. So should I reinstall Windows to start installing drivers in that order, or should I go from a different path?

atakanokan · Answer

And also, is there an up-to-date guide for installing drivers in the correct order? Or maybe a guide based on Inspiron 15R 7520 laptops? There is no such thing as Notebook System Software in my System Utilities in Driver and Downloads. There is only Intel Rapid Start Technology file.

DELL-Manshu S · Answer

Hi Atakanokan,

You may try re-installing the drivers in correct order. If the system does not work properly after that, I would suggest you to re-install the operating system and then perform the drivers installation.

There is no specific article for Inspiron 15R 7520. You can start driver installation from Chipset Driver.

Please refer to the link mentioned below for Operating system installation:

http://dell.to/Qe7jyP

NOTE: Operating system re-installation will remove the data in the system.

Thanks & Regards
Manshu S
#iworkfordell

atakanokan · Answer

Hi again Manshu,

I reinstalled the operating system and performed the driver installation in the correct order as given in the link. However, Intel Rapid Start Technology is still saying that the system does not meet the requirements. And also the GRAPHICS score is 5.6 which should have been 6.6. How do I change the primary video card so that Windows Performance Index will use AMD Radeon video card when determining the score? Last but not least, the MEMORY score hasn't improved either from 7.7 to 7.9.

Thanks for you help.

DELL-Manshu S · Answer

Hi Atakanokan,

Do you have SSD(Solid State Drive) in the system?

I would suggest you to update the BIOS by clicking the link mentioned below:

http://dell.to/14M8Jpa

NOTE: Ensure that the battery is more than 30% charged and adapter is plugged in during the BIOS update.

Thanks & Regards
Manshu S
#iworkfordell

atakanokan · Answer

Hi Manshu,

I should have a SSD because I had the Rapid Start when I bought it and SSD is necessary for Intel Rapid Start. However I cannot seem to locate it under my computer's device list. Can you help me to make my pc recognize the SSD? Also, is it possible to download the factory image of my computer so that I can use it to restore it to its factory settings?

Thanks again.

DELL-Manshu S · Answer

Hi Atakanokan,

I apologize for the delayed reply as I was away.

I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.

I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag and contact details so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message.

Please send me the details so that I can check the system specification and help you accordingly.

Thanks & Regards
Manshu S
#iworkfordell

Locked Topics – Laptops General

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