Thank you for the trouble shootings steps tried. 8 beeps indicate that LCD screen is faulty. In case the system has warranty, send me a private message with the system service tag to assist you further. Please click on my name and click Start Conversation to send me a private message. Click on the link below and enter the system service tag to check the warranty status.
- the laptop is out of warranty [I already checked]
- I have contact details for the local Dell service
- they want to charge me more than the laptop is worth
- I want to do it myself
All I wanted to know is, if the VGA output is corrupted, couldn't that give the wrong error code and make the LCD to appear faulty? I mean, if I replace the mainboard [with the onboard graphics and the obvious defective graphics memory], couldn't that help me get rid of the error?
Well, I've already said that the VGA output is corrupted. If the mainboard is also defective, I'll throw the whole damn thing away - the repair cost isn't worth the effort.
This is not a very good answer. I have the exact same problem I am fighting currently. While the LCD may be a problem it should not affect the VGA output and show a scrambled screen on the external monitor. I see it too. Remember the display is set for external.
1. Does this mean the graphics memory/card is corrupted and it thinks the LCD is not working thereby giving 8 beeps?
2. What memory does the graphics card/chip use - separate or shared with main memory. IN that case does it mean the main memory is bad?
The problem with this kind of failure is simply saying change LCD may not fix the problem and just trying to fix one thing at a time makes no sense. Can buy a new laptop for the cost with less hassle. Hence Dell should provide more comprehensive diagnostic tools or methods to help narrow down the problem.
Just saying..if 8 beeps means the LCD screen/cable is faulty,.then what does the "Holding D key while booting test and getting the correct colors signify?"
DELL-Sujatha K
Community Manager
•
3.3K Posts
0
May 15th, 2013 16:00
Hi valim,
Thank you for the trouble shootings steps tried. 8 beeps indicate that LCD screen is faulty. In case the system has warranty, send me a private message with the system service tag to assist you further. Please click on my name and click Start Conversation to send me a private message. Click on the link below and enter the system service tag to check the warranty status.
http://dell.to/12Bz4Il
In case the system is out of warranty, let me know the region you belong to, to provide the contact information to get the system serviced.
valim
5 Posts
0
May 15th, 2013 16:00
Thanks for the quick answer, but:
- the laptop is out of warranty [I already checked]
- I have contact details for the local Dell service
- they want to charge me more than the laptop is worth
- I want to do it myself
All I wanted to know is, if the VGA output is corrupted, couldn't that give the wrong error code and make the LCD to appear faulty? I mean, if I replace the mainboard [with the onboard graphics and the obvious defective graphics memory], couldn't that help me get rid of the error?
valim
5 Posts
0
May 16th, 2013 08:00
Anyone else have any ideas?
If I had spare parts around, I would've replaced them by now, but it's not an option. And I don't want to spend too much money on this laptop...
DELL-Sujatha K
Community Manager
•
3.3K Posts
0
May 16th, 2013 11:00
Hi valim,
For this issue the LCD kit as to be replaced. This is the only solution.
valim
5 Posts
0
May 17th, 2013 16:00
Ok, so this means the LCD display and cables.
What about the corrupted VGA output? It seems to me like a graphics memory problem - should that be "fixed" if I replace the LCD kit?
DELL-Sujatha K
Community Manager
•
3.3K Posts
0
May 20th, 2013 16:00
Hi valim,
8 beeps is an indication that LCD screen or cable is faulty.
You may connect an external monitor and check. If there is good display on the external monitor, then there is no issue with any port or motherboard.
valim
5 Posts
0
May 22nd, 2013 03:00
Well, I've already said that the VGA output is corrupted. If the mainboard is also defective, I'll throw the whole damn thing away - the repair cost isn't worth the effort.
DELL-Sujatha K
Community Manager
•
3.3K Posts
0
May 22nd, 2013 13:00
Hi valim,
I am sorry you feel this way. Let me know if you have any other issue I can assist you with.
malharsire
3 Posts
0
April 26th, 2014 14:00
This is not a very good answer. I have the exact same problem I am fighting currently. While the LCD may be a problem it should not affect the VGA output and show a scrambled screen on the external monitor. I see it too. Remember the display is set for external.
1. Does this mean the graphics memory/card is corrupted and it thinks the LCD is not working thereby giving 8 beeps?
2. What memory does the graphics card/chip use - separate or shared with main memory. IN that case does it mean the main memory is bad?
The problem with this kind of failure is simply saying change LCD may not fix the problem and just trying to fix one thing at a time makes no sense. Can buy a new laptop for the cost with less hassle. Hence Dell should provide more comprehensive diagnostic tools or methods to help narrow down the problem.
minus10ph4
5 Posts
0
April 27th, 2014 15:00
Just saying..if 8 beeps means the LCD screen/cable is faulty,.then what does the "Holding D key while booting test and getting the correct colors signify?"