Please tighten it till the processor is engaged fully, post reassembling the processor check if the system is working fine. In case any issues with the system please let me know about it. Over tightening the processor might crack its case.
OK, I tightened it as suggested. Now, the computer is slow!
It is way slower than it was, the windows "experience" has the CPU as a "1.0", and sometimes will not run at all (times out when doing the gaming performance test).
Please run the hardware diagnostics to check if the hardware is working as designed. Start tapping the F12 key a few times during startup until you see the ‘One Time Boot Menu’ appear.
At the one time boot menu, press the down arrow key to highlight ‘Diagnostic’, and then press Enter to begin the hardware diagnostics.
If the test fails, please make a note of any error codes listed. You can also refer to the link below.
DELL-Senthil S
4 Operator
•
2.5K Posts
0
April 22nd, 2013 10:00
Hi Terry_Elvers,
Please tighten it till the processor is engaged fully, post reassembling the processor check if the system is working fine. In case any issues with the system please let me know about it. Over tightening the processor might crack its case.
Terry_Elvers
7 Posts
0
April 23rd, 2013 06:00
HELP!!!!
OK, I tightened it as suggested. Now, the computer is slow!
It is way slower than it was, the windows "experience" has the CPU as a "1.0", and sometimes will not run at all (times out when doing the gaming performance test).
Did I crack something, or is there a way to tell?
Passmark score says 34 MIPS
Like I said, please HELP!
DELL-Senthil S
4 Operator
•
2.5K Posts
0
April 25th, 2013 05:00
Hi Terry_Elvers,
Please run the hardware diagnostics to check if the hardware is working as designed. Start tapping the F12 key a few times during startup until you see the ‘One Time Boot Menu’ appear.
At the one time boot menu, press the down arrow key to highlight ‘Diagnostic’, and then press Enter to begin the hardware diagnostics.
If the test fails, please make a note of any error codes listed. You can also refer to the link below.
http://dell.to/OUGnqT
let us know about the progress.