Please let us know about the light activity on the power button and other light indication on the system? Try releasing the static power and check if the system is working. Follow the steps below.
Switch off the system; remove the battery, ac adapter and the power cable. Press and hold down the power button for thirty seconds to drain any excess static power.
Try connecting a known good monitor and check if the display is coming on? Also run the hardware diagnostics to check if the hardware is working as designed, follow the steps below.
Switch off your computer and then Press the Fn + Power which will initiate the hardware diagnostics. Let us know if there are error codes listed.
DELL-Senthil S
4 Operator
•
2.5K Posts
0
June 12th, 2013 11:00
Hi Arjun93,
Please let us know about the light activity on the power button and other light indication on the system? Try releasing the static power and check if the system is working. Follow the steps below.
Switch off the system; remove the battery, ac adapter and the power cable. Press and hold down the power button for thirty seconds to drain any excess static power.
Let us know about the progress.
Arjun93
2 Posts
0
June 14th, 2013 09:00
sir i did as you asked however i faced the same problems again, the power-light glows normally any other suggestions
DELL-Senthil S
4 Operator
•
2.5K Posts
0
June 14th, 2013 14:00
Hi Arjun93,
Try connecting a known good monitor and check if the display is coming on? Also run the hardware diagnostics to check if the hardware is working as designed, follow the steps below.
Switch off your computer and then Press the Fn + Power which will initiate the hardware diagnostics. Let us know if there are error codes listed.
Let us know about the progress.