Dell 14R (N4110) BSOD when using internet explorer (igdpmd64.sys)

Question

Due to corporate email and VPN, I must be using IE for all my work related communication But recently I had BSOD very frequently due to this igdpmd64.sys. It has been known that this was a graphic card driver issue which causing this issue but Dell has not been issue new driver for this model since ages ago. To overcome this problem, I had installed driver from Intel, but this totally disable the Radeon 6630M. Did anyone knows anyway to solve the BSOD without losing the 6630M

mooving · Answer

Thanks, but it was the OEM driver was causing the incompatibility.

Unless Dell gonna provide a new update on the driver, I think I had to sacrifice my Radeon by stick with the generic Intel driver which wont be causing me troubles

speedstep · Answer

igdpmd64.sys PAGE_FAULT_IN_NONPAGED_AREA

STOP: 0x00000050 (0xfffff88131e53ea0, 0x0000000000000000, 0xfffff880065a1878,

0x0000000000000005)

igdpmd64.sys - Address 0xfffff8800649b43d base at 0xfffff88006447000

You cannot install Generic intel drivers for systems with switched graphics for ATI or Nvidia.

You MUST USE the OEM drivers.

shmuela · Answer

It is very simple, Remove  KB2670838  Control Panel - Program and feachers- view Updates (right click on KB2670383 - Uninstall)  It is causing this kind of  problems.

mooving · Answer

There was another much better way Latest AMD OEM Mobility Radeon driver support switchable graphic card Uninstall the dell driver and installed the latest up to date driver

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