Hi mikehende,

Please refer to the link mentioned below for more information on this issue:

http://adobe.ly/YOHtaH

Also, you may check the link mentioned below:

http://adobe.ly/yiGlHJ

Thanks & Regards
Manshu S
#iworkfordell

Thanks for the help, will look into it. Meantime, I am not seeing an email notification option for replies to my thread, how can I track this thread please?

Hi mikehende,

Thank you for the reply.

To recieve notifications related to this post, check the box for "EMAIL ME REPLIES TO THIS POST"

This option will come when you select " USE RICH FORMATING" while you reply.

Thanks & Regards
Manshu S
#iworkfordell

nothing works from those links, I tried the uninstaller and deleted the files from the c:windows\macromed\flash folder and everything, same problem?

Hi mikehende,

Please try a different browser(Google Chrome or Firefox) and check if the issue persists.

If the issue persists, reset Inter Explorer. For information click the link mentioned below:

http://bit.ly/ry0f

Thanks & Regards
Manshu S
#iworkfordell

Oh, meantime, please tell me, does this laptop need a wireless card inserted to access the net via my router or does this laptop have an internal wireless card?

Still does not work, I am stilI seeing 2 drivers yellowed "Base System device" and "Network Controller". I am going to try to install XP again for the 3rd time now, this time I am going to download only the 2 drivers you mentioned to see if I can get the wired net connection back, meantime, if there is any other driver I will need to access the net aside from those 2 you linked to, please post? Thanks.

Hi mikehende,

Laptop needs a wireless card to connect to wireless networks.

Dell Latitude D400 was shipped with wireless MiniPCI options:

Intel Pro/Wireless 2100 - 802.11b Centrino
True Mobile 1300 - 802.11b/g
True Mobile 1400 - 802.11a/b/g

Thanks & Regards
Manshu S
#iworkfordell

Thanks for the info, 2 things now please, I installed both the broadcom 570x  and Intel Pro wireless 2200BG drivers from here:

www.dell.com/.../latitude-d400

but in the Device Manager under Network Adapters it shows 2 entries:

1394 Net Adapter

Broadcom 570x Integrated controller

and under Other Devices, the Network controller has the yellow question mark, is this why I cannot access the net? I am running the cable from the laptop to my router. If the yellowed network controller is the problem, doe this mean the Broadcom I installed is the wrong driver? if yes, can you tell me exactly which driver from the link I am supposed to install?

Hi mikehende,

The issue may appear as the chipset driver may have not been installed. 

Install the chipset driver first using the links mentioned below:

http://dell.to/153OpEg

http://dell.to/16Sttyq

Then install the network driver mentioned below:

http://dell.to/1112tZU

Hope it helps.

Thanks & Regards
Manshu S
#iworkfordell

Hi mikehende,

For wired internet connection, install the driver mentioned below after installing the chipset drivers:

http://dell.to/ZQJ4zg

The Network driver mentioned in my previous post is for wireless.

Thanks & Regards
Manshu S
#iworkfordell

Well, I am totally stumped now, I formatted the drive and reinstalled XP Pro, installed the chipset driver and restarted then installed only the Broadcom driver you linked to and restarted and still cannot access the net?

mikehende,

Please continue with DELL-Manshu S

The 1394 is a firewire adapter, not wireless. Try How to Download and Install Drivers in the Correct Order

Dell Notebook System Software, v.5.1.0, A25first, then Intel Mobile Chipset, v.7.2.2.1006, A09 and Texas Instruments PCI 7510/4510 Cardbus Controller with SmartCard, v.1.0.9.11, A03 or the rest of the drivers will fail to install.

This article may help.

How to uninstall the Adobe Flash Player plug-in and ActiveX control

Then, Adobe Test Shockwave and Flash Players with Internet Exploere and then with a non-IE browser.

Rick

Ok, I will pick up on this tomorrow morning if I can still find this thread when I turn my pc on. It really sucks there isn't an email notif or tracking option here but have a good night and thanks for the help!