There are few steps I would suggest, which would help us in isolating the cause of failure.
Please check in BIOS setup if the hard drive is detected. To enter BIOS setup, restart the computer and keep tapping F2 key at the Dell logo screen. The system would enter the BIOS setup. Check if the hard drive is detected. If not, I would suggest re-seating the hard drive.
Please see the Owner's Manual in order to re-seat the hard drive. Once re-seated, restart the computer and check if the hard drive is detected in BIOS. If yes, check if the system boots to windows.
Hi thanks for your help..i open the cover of my hard drive and i found out the hard drive is not plugging properly..due to no screw to tight it..why there are no screw on its place? i think there have forgot to put it..now i have to find a small screw to tight it otherwise this problem will occur again,,anyway thanks,,ya..:)
Apologies for the delay in response. Please let me know if you got the screw for the hard drive and if the hard drive is working. If not, you may get those screws from any local stores.
Hey all, I had the same problem with no hard drive installed. However in setup the laptop recognizes a fixed hdd 18446744073gb. What do I do. Any help is appreciated
Look under "SATA" or "drives" in setup. If you don't see the drive, it's history. If you do, power up, press F12 a few times to get to the Dell diagnostics and run an extended test on the drive.
DELL-Allan D
4 Operator
•
2.6K Posts
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June 7th, 2013 00:00
Hello Nezz282,
There are few steps I would suggest, which would help us in isolating the cause of failure.
Please check in BIOS setup if the hard drive is detected. To enter BIOS setup, restart the computer and keep tapping F2 key at the Dell logo screen. The system would enter the BIOS setup. Check if the hard drive is detected. If not, I would suggest re-seating the hard drive.
Please see the Owner's Manual in order to re-seat the hard drive. Once re-seated, restart the computer and check if the hard drive is detected in BIOS. If yes, check if the system boots to windows.
Please try the steps and write back with results.
nezz282
27 Posts
0
June 7th, 2013 06:00
How to reseated my hard drive? do i need to remove it then put it back?
nezz282
27 Posts
0
June 7th, 2013 06:00
HI MY HARD DRIVE IS NOT DETECTED IN BIOS,,I RUN A SYSTEM DIOGNOSTIC IT SAY NO HARD DRIVE I INSTALLED,,
DELL-Allan D
4 Operator
•
2.6K Posts
0
June 7th, 2013 08:00
Hello Nezz282,
Yes! We need to remove the hard drive and put it back. We are doing this to ensure the connectors are secured.
nezz282
27 Posts
0
June 7th, 2013 22:00
Hi thanks for your help..i open the cover of my hard drive and i found out the hard drive is not plugging properly..due to no screw to tight it..why there are no screw on its place? i think there have forgot to put it..now i have to find a small screw to tight it otherwise this problem will occur again,,anyway thanks,,ya..:)
DELL-Allan D
4 Operator
•
2.6K Posts
0
June 12th, 2013 06:00
Hello Nezz282,
Apologies for the delay in response. Please let me know if you got the screw for the hard drive and if the hard drive is working. If not, you may get those screws from any local stores.
Awaiting your response!
johnw97
1 Message
0
July 6th, 2015 19:00
Hey all, I had the same problem with no hard drive installed. However in setup the laptop recognizes a fixed hdd 18446744073gb. What do I do. Any help is appreciated
kaylee_77321
1 Message
1
July 15th, 2015 07:00
If I re-seat my hard drive, will all my files still be saved?
Vaibnak
1 Message
0
October 21st, 2017 02:00
How to check for hard drive in bios setup
ejn63
9 Legend
•
87.5K Posts
0
October 21st, 2017 13:00
Look under "SATA" or "drives" in setup. If you don't see the drive, it's history. If you do, power up, press F12 a few times to get to the Dell diagnostics and run an extended test on the drive.