Hi wraithewulfe,

Please follow the steps below to run the diagnostics for the ‘Video card’.

1. Open the link http://dell.to/11MXNII
2. Select ‘Component’ under ‘Choose a Diagnostic Type’.
3. Select ‘Video Card’ under ‘Make a selection’.
4. Click on ‘Run Diagnostics’ button.
5. Let me know the results.
6. Select ‘Video Card Stress’ under ‘Make a selection’.
7. Click on ‘Run Diagnostics’ button.
8. Let me know the results.

Ravi,

Executed both tests, and results were green across the board for the Intel HD graphics card. Nothing was shown for the nVidia that I want working, however.

-J

Hi wraithewulfe,

I would like to know the exact error message you recieve when you try to install the nvidia video card drivers.

Ravi,
Attached is a screenshot of the error message.
-J

 

Hi wraithewulfe,

I would advise you to install the video card driver from the Dell website below.

http://dell.to/YobXBL

Please let me know if this helps.

Hi wraithewulfe,

I would advise you to update the BIOS on your system and then try reinstalling the video card driver to check for issue resolution.

Inspiron N5110 BIOS A11            : http://dell.to/1524gEb

NVidia Geforce GT 525M              : http://dell.to/YobXBL

If the above steps do not fix the issue then please send me a private message with your name and computer's service tag and I will check what can be done. To send a private message, click on my name and select start conversation.

Please let me know if this helps.