I would suggest you to run the Dell Diagnostics to check the hardware functionality. Power off the computer -> restart the computer, press 'F12' key on the Dell logo -> Select ‘Diagnostics’ from the boot menu.
You may try to tilt the LCD screen at a particular angle, check if the display shows up fine. It is to check if there is any loose connection.
You've got a bad nVidia chip -- the mainboard will need to be replaced. Since these chips are well known for failing, if you plan to repair the system, get the version with Intel video -- another nVidia board will simply fail again. You'll need a new heatsink assembly to make the switch.
Please try the steps mentioned in previous post and share the findings.
As far the Blue Screen of Death is concerned, you may run the Online Diagnostics. Choose Symptom -> Blue Screen Analyzer. Based upon the results of this analysis, you may choose to run the trouble-shooter to fix these errors.
EAMJ
2 Posts
0
June 22nd, 2013 04:00
I've had this problem over a year.
Just recently for the 1st time I got to see the blue screen of death...
postimg.org/.../vostthipp
http://s22.postimg.org/ebijemnep/20130622_155946.jpg
USUALLY I end up losing all my work cos I wud have to restart by hard pressing the power button. ..
DELL-Appu S
4 Operator
•
3.1K Posts
0
June 22nd, 2013 04:00
Hi EAMJ,
I would suggest you to run the Dell Diagnostics to check the hardware functionality. Power off the computer -> restart the computer, press 'F12' key on the Dell logo -> Select ‘Diagnostics’ from the boot menu.
You may try to tilt the LCD screen at a particular angle, check if the display shows up fine. It is to check if there is any loose connection.
Please share the findings.
ejn63
9 Legend
•
87.5K Posts
0
June 22nd, 2013 04:00
See above. You have a bad video chip.
ejn63
9 Legend
•
87.5K Posts
0
June 22nd, 2013 04:00
You've got a bad nVidia chip -- the mainboard will need to be replaced. Since these chips are well known for failing, if you plan to repair the system, get the version with Intel video -- another nVidia board will simply fail again. You'll need a new heatsink assembly to make the switch.
DELL-Appu S
4 Operator
•
3.1K Posts
0
June 22nd, 2013 05:00
Hi EAMJ,
Please try the steps mentioned in previous post and share the findings.
As far the Blue Screen of Death is concerned, you may run the Online Diagnostics. Choose Symptom -> Blue Screen Analyzer. Based upon the results of this analysis, you may choose to run the trouble-shooter to fix these errors.