3 Apprentice

 • 

953 Posts

June 27th, 2013 00:00

Hi gr888gp,

The computer is safe without Intel Smart Response technology also.

From your post I understand that you attempted to install dual Operating Systems one being Ubuntu. The computer was sent to repair center and a fresh copy of Windows 7 was installed without SSD being configured for optimum performance. Now you want to install the Operating System like it was from the Factory. If this is the case and you you can install Windows 7 with Intel Smart Response technology with Windows Disc. It is advisable to install the Operating System on the SATA Drive not the SSD. Here are the step by step instructions for installing the Operating System afresh:

  1. Download and save the “Intel Rapid Storage Technology Driver” in a USB Key. Click here to download the “Intel Rapid Storage Technology Driver”.

Before re-installing the operating system, disable the Intel Smart Response technology (you can ignore steps 2-4 as you mentioned Intel Smart Response technology is not configured in case, Intel Smart Response technology is present these steps 2-4 might be useful). To disable the Intel Smart Response technology:

  1. Launch Intel Rapid Storage Technology application by clicking the Intel Rapid Storage Technology icon from the system tray.
  2. Select Accelerate tab and then click Disable acceleration.
  3. Under SSD Configuration, click “Reset to available” to reset volume.
  4. Restart the computer.
  5. When the Dell Logo appears access System Setup by pressing
  6. Select the “Advanced” tab.
  7. Select “SATA Operation” and hit “Enter”.
  8. Ensure that SATA Operation is set to Intel Smart Response Technology.
  9. Initiate the operating system re-installation. On the “Where do you want to install Windows” Screen, click Load Driver to load Intel Rapid Storage driver.
  10. Connect the USB memory key (used in step 1) and click Browse to locate the folder that contains the driver.
  11. Continue with the operating system installation.

Once the operating system is re-installed, re-enable Intel Smart Response Technology. To re-enable Intel Smart Response Technology:

  1. Install the Intel Rapid Storage Technology application.
  2. Launch the Intel Rapid Storage Technology application and go to Accelerate tab.
  3. Click Enable acceleration.
  4. Select 18.6 GB as the size of the cache memory, set acceleration mode to “Enhanced mode” and then click OK. Once this done, the SSD will not be visible within Windows.
  5. Open Disk Management (right-click the “Computer Icon” and select “Manage”, from the left pane select “Disk Management”). Right-click the SSD and select “Initialize Disk”.
  6. Select “MBR (Master Boot Record)” as the partition style and click OK.
  7. On the Disk Management, right-click the box that contains partition information and select “New Simple Volume”.
  8. Specify the volume size and click Next. Follow the wizard and create the new volume.
  9. On the last screen of the wizard, click Finish.
  10. Launch Command Prompt as an administrator (click start and type “cmd” in the search box and hit “ctrl+shift+enter”).
  11. Type the following commands:
    1. DISKPART and press .
    2. LIST VOLUME and press .
    3. SELECT VOLUME X (where x is the volume number of your new partition created of size 11.22 GB) and press .
    4. set id=84 override and press .
    5. EXIT and press .
  12. Go to Disk Management (step 5) and check if the hibernation partition created.

The settings for the Intel Smart Response technology are complete and now you may continue to use your computer.

Please revert for clarification.

13 Posts

July 11th, 2013 21:00

thank u for your response....but i got a problem in step 9 "Where do you want to install Window" screen it does not show my hard drive it only shows my 32gb msata drive what should i do...

3 Apprentice

 • 

953 Posts

July 14th, 2013 04:00

Hi gr888gp,

Follow the below mentioned steps and reply with results:

  1. Download and save the “Intel Rapid Storage Technology Driver” in a USB Key (other than Operating System USB Key). Click here to download the “Intel Rapid Storage Technology Driver”.
  2. Initiate the operating system re-installation. On the “Where do you want to install Windows?” screen, click Load Driver.
  3. Connect the USB key with “Intel Rapid Storage Technology Driver” and click Browse to locate the folder that contains the driver.
  4. Once the drivers are loaded you will see both the Hard Drives then you can proceed with the Operating System installation.

13 Posts

July 16th, 2013 05:00

thank u for ur response but as i select the intel rapid storage driver

(i downloaded it from above link..given by u)from usb key dialog box

appears saying " to continue installation use the load driver option

to 32bit and signed 64 bit driver.installing an unsigned driver is not

supported and might result in a unusable windows installation.." i

tried a lot for solution but nothing helped..please help me

....waiting for ur response...

3 Apprentice

 • 

953 Posts

July 17th, 2013 06:00

Hi gr888gp,

Are you using Windows 7 OEM Disc from Dell or a different one? Also, what are the other files in the USB key which has IRST Drivers?

13 Posts

July 18th, 2013 06:00

i used oem disc which has drivers from dell...same problem

occured...and there are no others files in usb key which has IRST

driver...and recently i changed sata operation to ATA mode and used

same usb key and it worked it didn't show the same dialog box...but in

doing so the ssd is useless and the performance is slow...i really

want to make my system as it was when i purchased...it..plz help me

out here.

3 Apprentice

 • 

953 Posts

July 21st, 2013 10:00

Hi gr888gp,

I request you to private message me the service tag of the system, registered owners name, address, and primary/alternate contact numbers.

To private message, click my user name and click Start conversation.

I would do my best to assist you further.

Awaiting your response!

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