Hi Saqibsandhu1,

First, I’d suggest that you follow the steps mentioned below and check if still get the beep during the system startup.

1. Switch off the computer.
2. Disconnect the AC adapter from the system.
3. Remove the battery from the computer.
4. Press and hold down the power button for 15 seconds.
5. Then connect back all the peripherals and check if you are able to turn on the system.

Secondly, I would suggest that you run the diagnostics on the computer by following the steps mentioned below and check if there is any issue with the hardware on your system.

1. Turn on or restart the computer.
2. Immediately at the Dell logo screen, starting tapping the key once a second until the One Time Boot menu appears (if the computer boots to Windows turn the computer off and try again).
3. At the One Time Boot menu, press the arrow key to highlight Diagnostics, PSA+ or Enter ePSA, then press to begin the hardware Diagnostics.
4. Write down any error codes listed. Reply to us with the error codes.

Also, please consider reinstalling the audio driver on the system.

Please let me know if this helps.

Hi i tried first suggestion and it didnt changed any thing.

for second sugesstion

the only error msg i got was about CD Rom which i know not playing DVDs already.

rest all tests were passed.

I reisntalled drives also but it didnr changed anything

plz note some media files are not disturbed and some are mostly mp3 files

Hi Saqibsandhu1,

I would suggest you to restoring the system to factory state or reinstalling the operating system

Hi Saqibsandhu1,

Please perform the manual Operating system reinstall and let me know the status.

Hi
i re installed the windows through DVD.
but its still same
cam light keeps turn on but no video/picture

*some times cam turn on and works perfectly show the video but  again stops working

Hi Saqibsandhu1,

I would like to know if you see the camera listed in the Device manager when it stops working.

Also, please follow the steps below to run the diagnostics for the USB ports on the system.

1. Open the link http://dell.to/11MXNII
2. Select ‘Hardware’ under ‘Dell PC Diagnostics’.
3. Select ‘Camera’ under ‘Diagnostic Selector.
4. Click on ‘Run Diagnostics’ button.
5. Let me know the results.

Hi
the link is not working  so i couldn't run Diagnostics
Here is a screenshot of device manager where it says its working properly and Cam on skype is not working.

I downloaded My Dell and run diagnostics through it




and later run it from online website
here are the screenshots of all process and results
in first pic you can see the recording window is black
same thing happens when i record through Dell webcam central and i cant play that recording back in webcam central

and results

 

Saqibsandhu1,

Please continue with DELL-Ravi Ch

Does the webcam work when you go to Test Webcam click allow. Can you see yourself?

Rick

Hi Saqibsandhu1,

You may use the below link for issue resolution.

http://dell.to/14BidCp

Please let me know if this helps.

Hi Ravi

I uninstalled my crrunt version and replaced it with the one in link but still no progress

Hi Saqibsandhu1,

This indicates the webcam is faulty you may have to replace it. Please click on the link below to check the warranty of the system. In case the system is under warranty, send me a private message with the system service tag to assist you further.  Please click on my name and click Start Conversation to send me a private message.

http://dell.to/12Bz4Il