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DELL-Nikhil D1
4 Operator
•
2.6K Posts
0
August 18th, 2013 07:00
Hi sajan1979,
The problem could be with the hardware or software of the computer.
Check if the computer works in Safe mode with networking. Restart the computer and tap F8 at Dell logo. Select Safe mode with networking.
Also, run diagnostics on the computer. Restart the computer. Tap F12 and Select Diagnostics. Let the diagnostics complete.
Let me know the status.
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DELL-Nikhil D1
4 Operator
•
2.6K Posts
0
August 18th, 2013 07:00
Hi sajan1979,
The problem could be with the hardware or software of the computer.
Check if the computer works in Safe mode with networking. Restart the computer and tap F8 at Dell logo. Select Safe mode with networking.
Also, run diagnostics on the computer. Restart the computer. Tap F12 and Select Diagnostics. Let the diagnostics complete.
Let me know the status.