It looks like your system is configured with a discrete video card. The onboard Intel HD graphics 4000 video card gets disabled if the system is configured with a discrete card.
Please send me a private message with the computer's service tag, Name registered during the system purchase and email address so that I can check the system configuration and assist you further. To send a private message, click on my name and select ‘Send private message’.
DELL-Ravi Ch
7 Technologist
•
7.1K Posts
0
October 30th, 2013 11:00
Hi Ahmed Abdelsalam,
It looks like your system is configured with a discrete video card. The onboard Intel HD graphics 4000 video card gets disabled if the system is configured with a discrete card.
Ahmed Abdelsala
1 Rookie
•
6 Posts
0
October 30th, 2013 12:00
Dear Ravi,
I bought this laptop one month ago and i made no modification to it
please help me to solve it.
what shall i do?
DELL-Ravi Ch
7 Technologist
•
7.1K Posts
0
November 1st, 2013 05:00
Hi Ahmed Abdelsalam,
Please send me a private message with the computer's service tag, Name registered during the system purchase and email address so that I can check the system configuration and assist you further. To send a private message, click on my name and select ‘Send private message’.