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August 5th, 2013 10:00

OptiPlex GX110 XP Professional only allows 600x900 pixels display resolution

My 17"  BenQ display has died and a replacement 19" BenQ wide screen will not diplay satisfactorily. Intel 810E needs new driver v. PV 5.1.1  kit 3140 driver recommended. How do I get one or something useable?

August 5th, 2013 13:00

Hi colintivy,

The driver you are looking for with PV 5.1.1 kit 3140 is not for Windows XP, it is for Windows NT 4.0 . The most suitable link to download the latest driver that I could find is given below:

http://ftp.dell.com/published/Pages/optiplex-gx50.html

Please click on this link or copy and paste this link in the browser to open the webpage. Once the webpage is open, click on Drivers and then click on Category: Video and then again click on Type: Driver and download the first driver as highlighted in the image below: (click on the image to expand)

Once here, click on the yellow colored folder to download the file and install it. Let me know if this works.

I hope this helps.

9 Legend

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47K Posts

August 5th, 2013 14:00

Make sure the video buffer is set to 8 Megs Ram in the BIOS and then install the Driver.

Intel 810 Series Integrated Video

There are no XP drivers only windows 2000 drivers.

Description Importance Version Released Supported OS Download
Intel 810 Series Integrated Video, v. PV 5.1.1 Kit 3140, A01
Intel 810 Chipset Integrated Video
Not Defined PV 5.1.1 Kit 3140 10/13/2000 Windows 2000


20 Posts

August 15th, 2013 08:00

Since reading all the above, a new problem has arisen. A recent Windows update seems to have by-passed the initial Dell logo and BIOS display before the Windows starts to install. This removes the option of accessing the BIOS set-up which I need to check Video RAM allocation. These updates have incorporated new log-in and Windows eye candy and modified some of the usual displays as well, but the operation thereafter seem quite OK. Any clues?

9 Legend

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47K Posts

August 15th, 2013 09:00

Windows updates do not affect the Bios.  The screen you are talking about is called Change the way users Logon/Off.

Control Panel,  User Accounts.  Un Check Fast user Switching and Un Check Use Welcome Screen.

F2 Gets into Bios.

20 Posts

August 16th, 2013 03:00

Thanks for that peed Step. I found the panel in User Accounts but the two items that you specified are greyed out and a panel comes up saying "Program Client Services for Netware" needs to be uninstalled. I cannot find this program using search, where might it be?

9 Legend

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47K Posts

August 16th, 2013 06:00

"Client Services for Netware" is under control panel network.  

Open Network Connections (Start > Settings> Control Panel > Network Connections)
Highlight the Local Area Connection entry where the Novell Client for NT/2000 is being used.
Click Properties to bring up the properties dialog for that connection.
Highlight the Novell Client for Windows entry in the connection properties.
Press the Uninstall button. Windows will confirm that you want to remove the Novell Client for Windows from all connections and not just the current connection.
Answer Yes to this prompt and the Novell Client for Windows and dependent Windows network services will be removed.

http://www.uwplatt.edu/oit/howto/removenwc-win.html

This too has nothing to do with F2 Bios setup or Video.


20 Posts

August 17th, 2013 03:00

The plot thickens! I have followed the last recommendation but Local Area Connections does not have the Novel Client for NT2000 in it, only my printers that are in use. Where do we go from there? There seems to be a large number of references to others having similar problems using various combinations of OS's.

It seems that my problem has been confounded by the fact that the only happening before the display disappeared was an unknown number of updates had been applied during a shutdown. I quite understand that Windows only gets into action well after the BIOS screen has finished.  All I want is to get the normal pre-Windows display restored so that I can deal with the display resolution problem. It seems that my assumption that my assertion that M$ updates might have had anything to do with it was a red herring.

9 Legend

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47K Posts

August 23rd, 2013 13:00

Remotely diagnosing Pentium 3 or even Pentium 2 XP install issues or malware issues is not Addressed here. You may need to reinstall your os.  

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